Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel VIORI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Viori service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viori: Easy Method
What is Viori
Overview
Viori is a beauty brand that sells eco-friendly, solid shampoo and conditioner bars inspired by traditional Asian formulations.
The company offers one-time purchases and a subscription service that delivers products on a recurring schedule.
Products
Viori's range includes shampoo bars, conditioner bars and travel-size sets designed to reduce plastic waste.
Products are sold online from Viori's website and through select retailers; pricing is typically shown in USD except where local listings use SGD.
How to cancel Viori
Cancel via website (web subscription)
- Log into your account at the "Account" menu on Viori's site or use "Manage My Subscription" (email access code).
- From your subscription page you can cancel, pause, skip, edit or swap a delivery at any time before shipment.
- Viori asks for at least 48‑hour notice before a scheduled payment is processed to avoid being charged or shipped.
- Viori subscription policy
Cancel via mobile or support
- On mobile, open "Manage My Subscriptions" to reschedule, skip, swap or cancel using the same flow.
- If you cannot access your account, contact Viori customer support for assistance or follow the email manage link.
- Orders that already have a tracking number (shipped) cannot be cancelled online; Viori will help with return or exchange instead.
What happens when you cancel
Effect on future shipments
Cancellation stops future recurring charges and shipments after the cancellation is processed.
If cancellation is made less than 48 hours before the scheduled payment, the order may still be charged or shipped.
Account and data
Your Viori account remains accessible for order history and reordering after cancellation.
If you need help confirming cancellation or locating an order, contact Viori support through your account or support channels.
Will I get a refund?
Viori return and refund policy
- Viori allows returns within 30 days if the product bar is at least 75% intact; you must contact support first for RMA and instructions.
- Customers are responsible for return shipping costs unless otherwise authorized by Viori.
- Viori return policy
Timing and exceptions
Once Viori receives an approved return, refunds are processed within 1 - 2 business days.
There is no automatic statutory 14‑day cooling-off right for ordinary online purchases under Viori's sales; the 30‑day window is Viori's satisfaction policy.
Viori plans and pricing
Listed plan
The following pricing entry was found in Singapore-based retail listings and is shown in SGD.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Peach Hibiscus Mini Shampoo + Conditioner (55 g) | S$16.50 | One-time purchase | Mini travel-size two-in-one shampoo + conditioner bar |
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore law grants specific cooling-off rights for certain unsolicited direct-sales contracts (e.g., five working days for some contracts), but these do not generally apply to ordinary online subscriptions or purchases.
Practical implication for Viori purchases
For Viori items bought online in Singapore there is no automatic legal 14‑day cancellation right; you rely on Viori's return policy (30 days with conditions).
Always check the retailer's published return and subscription terms before ordering.
Customer experiences
Positive feedback
Many reviewers compliment Viori's customer service for being quick, friendly and helpful with exchanges or address changes.
Some customers report that support allowed keeping gifts or provided above-and-beyond assistance resolving shipping problems.
Reported issues
Negative reports include unwanted recurring subscriptions, difficulty cancelling, missing or incorrect items, and product issues such as damaged bars.
More detailed user reports and reviews are available on review platforms where Viori is discussed.
Documentation checklist
Essential items to prepare
- Account email and password (or access code for Manage My Subscription).
- Order number or subscription ID (if available).
- Proof of purchase (confirmation email or payment record).
- Photos of product condition if returning for damage or defect.
- Tracking number for shipped orders and date/time of cancellation attempt.
What to include in support messages
- Clear request (cancel, pause, refund, exchange) and reason.
- Attach photos and the order number when reporting defects or shortages.
- Mention timing relative to the next scheduled shipment (48‑hour notice).
Common mistakes
Missing the 48‑hour window
Many users attempt to cancel too close to a scheduled payment; Viori requires at least 48 hours' notice to avoid charges or shipment.
If you miss the window the order may be charged or shipped and cannot be cancelled.
Expecting statutory cooling-off
Assuming a 14‑day legal cancellation right in Singapore leads to disappointed expectations; Viori's 30‑day return is a goodwill policy, not a statutory right.
Also, forgetting to request an RMA before returning items can delay refunds.
Comparative recap
Quick comparison table
| Situation | Can cancel? | Refund | Period | Period |
|---|---|---|---|---|
| Before shipment (48+ hours) | Yes | Charge avoided / no shipment | Cancel via Account or Manage My Subscription | Immediate |
| After shipment (tracking assigned) | No - cannot stop shipment | Return-based refund if eligible (30 days, 75% intact) | Receive parcel, contact support for RMA and return | Return window 30 days |
After cancelling
Returns and exchanges
If your order already shipped, follow Viori's return process and RMA instructions to request a refund or exchange.
Remember that returns require bars to be at least 75% intact and customers normally cover return shipping.
Helpful links and contacting support
- Viori subscription policy - manage subscriptions and cancellation rules.
- Viori return policy - returns, RMA and refund timelines.
Address
Company address
Viori Beauty LLC
1123 N 1430 W, Orem, UT 84057, USA
Registered mail option
If you prefer, you may use a registered letter to the company address for formal cancellation notices; keep proof of posting and delivery.
Contact customer support for confirmation after sending written notices.