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Cancellation service #1 in Singapore
Volleyball World Tv (VBTV / Volleyball World) is a subscription streaming service focused on live and on-demand volleyball content, including indoor and beach competitions, interviews and exclusive features.
The service is available via the Volleyball World website and native apps (iOS / Android) with multiple paid plans and short‑term passes. Platform purchases may be billed through Apple or Google stores depending on how you subscribe.
If you cancel a website subscription, you retain access until the end of the paid period; the subscription will not renew after expiry.
Cancelling stops recurring billing but does not necessarily delete your account or personal data. Check your account settings or contact support for data deletion requests.
No prorated refunds are generally provided for web purchases. If you cancel early you keep access until the paid period ends and refunds are not processed except in special cases.
There is a 14‑day withdrawal (cooling‑off) period if the service has not yet been used, starting from contract conclusion.
Once streaming or other content access has commenced, the right of withdrawal is lost (per the Terms of Service).
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| All Access Monthly | S$14.98 | Monthly | Full content access (live & on-demand matches across indoor and beach competitions) |
| Premium Monthly | S$19.99 | Monthly | Full content access with additional premium features (e.g., exclusive content) |
| All Access Annual | S$138.98 | Annual | Full content access, billed annually (implied discount over monthly) |
| Premium Annual | S$79.99 | Annual | Premium access, billed annually |
| Beach Pass | S$11.48 | One-time / Monthly | Access to beach-only content |
| 24h Pass (lower price) | S$5.98 | 24-hour | Short-term access to content |
| 24h Pass (higher price) | S$6.98 | 24-hour | Short-term access to content (possibly full access variant) |
| Volleyball Pass (discounted) | S$22.98 | One-time / unspecified | Discounted access pass (likely multi-event or tournament access) |
| FIVB Volleyball Season Pass | S$39.98 | One-time / season | Season-long access across FIVB events |
Singapore-specific SGD pricing is taken from the Singapore App Store (VBTV in-app purchases) and may differ from USD site pricing.
Exchange-rate discrepancies or regional store pricing changes may apply; always confirm price at purchase time.
Under the service Terms of Service there is a 14‑day right of withdrawal if the service has not been used.
Once streaming has begun, this withdrawal right is generally forfeited (see the Terms of Service).
If you require further clarification about statutory consumer protections in Singapore, consider contacting local consumer authorities or seeking independent advice.
Also check Volleyball World’s Terms of Service for contractual details: Terms of Service.
Public reviews show a high proportion of 1‑star reviews and frequent complaints about cancellation difficulties and support responsiveness.
Reported technical issues include poor streaming quality, playback glitches, login failures, and missing playback controls.
Public feedback appears on review platforms such as Trustpilot; see recent reviews for patterns: Trustpilot - VolleyballWorld.tv.
Many users expect an immediate prorated refund after cancellation. Website purchases typically do not receive prorated refunds.
Instead, cancellation normally only stops future renewals while access remains until period end.
Subscribers often try to cancel within the app when the purchase was made via the website (or vice versa), which prevents successful cancellation.
Always cancel through the same channel used to subscribe: website, App Store, or Google Play.
Failing to save receipts, confirmation emails, or proof of registered mail makes disputes harder to resolve.
Always keep transaction records and any support chat transcripts until the issue is fully closed.
| Method | Ease to cancel | Refund handled by | Notes |
|---|---|---|---|
| Website (tv.volleyballworld.com) | Medium - self-serve in account settings | Volleyball World (site purchases) | Access continues until period end; refunds rare except special cases |
| App Store (iOS) | Easy - via iOS Settings → Subscriptions | Apple | Keep App Store receipt; request refunds through Apple |
| Google Play (Android) | Easy - via Google Play → Subscriptions | Save order number; request refunds through Google | |
| Registered mail (Formal notice) | Harder - manual process | Volleyball World (formal) | Provides legal proof; keep delivery receipt |
Cancel through the channel you used to subscribe. For refunds, contact the billing platform (Apple/Google) when applicable, and retain documentation for disputes.
Send signed registered cancellation letters to VW Volleyball World SA in Lausanne, Switzerland.
For the exact postal address and any contact updates, check the Terms of Service or the official subscribe page before mailing: Terms of Service · subscribe.volleyballworld.com.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.