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Cancellation service #1 in Singapore
Worldventures (DreamTrips) is a travel and lifestyle membership service that offers access to discounted vacations, curated trips, and lifestyle benefits through subscription plans.
Members pay an initial fee plus a recurring monthly charge to access travel deals and concierge-style services.
Once cancellation is processed, access to member-only DreamTrips benefits and concierge services may be revoked.
Timing of access termination depends on whether cancellation is within the withdrawal period or after it.
Proper written notice received ≥ 5 business days before the next billing date will generally stop the next billing cycle.
If notice is late, cancellation may take effect from the following billing cycle and charges may continue.
Keep copies of cancellation emails, certified mail receipts and any confirmation from Worldventures for your records.
These records are important if you need to dispute continued charges or seek assistance from consumer authorities.
If you cancel within the Withdrawal Period (usually the first 14 days) you may receive a full refund of membership fees provided you have not used any benefits.
Make sure your written cancellation is clear and retained as proof.
Some U.S. states have extended rights (e.g., longer cancellation windows or pro-rata refunds), but those state-specific protections likely do not apply to Singapore residents.
Refer to your contract and local rules to confirm eligibility for any special refund rights.
Below are the plan names, USD pricing and main features as provided in available pricing data.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| DreamTrips Gold | USD 199.99 initial + USD 49.98/month | One-time + Monthly | Access to DreamTrips trips and lifestyle benefits |
| DreamTrips Platinum | USD 299.99 initial + USD 99.99/month | One-time + Monthly | Premium travel concierge, upgrades, exclusive experiences |
Singapore’s Consumer Protection (Fair Trading) Act provides protections for unfair practices but does not automatically grant a 14-day cooling-off period for memberships sold online.
Cooling-off protections typically apply to door-to-door or telesales, not standard online membership purchases.
Some members report value from discounted travel bookings and occasional helpful responses from agents concerning account issues.
A smaller group have shared positive personal Trip experiences and perceived savings from particular bookings.
Many complaints cite difficulty cancelling memberships and continued billing despite submitted cancellation requests.
Users also report poor customer service responsiveness and concerns about the company’s compensation model for representatives.
Example: Sending a casual message to a representative or posting on social media without written notice can fail to meet contract requirements.
Always send formal written notice to the designated email or postal address.
Example: Waiting until a day or two before billing and assuming cancellation will stop the next charge can result in one more billed cycle.
Ensure written notice is received ≥ 5 business days before your next billing date.
Example: Cancelling in App Store/Google Play but not notifying Worldventures may not stop membership billing under Worldventures’ documented process.
Follow the company’s written notice procedures rather than relying solely on platform cancellations.
| Feature | DreamTrips Gold | DreamTrips Platinum | Period |
|---|---|---|---|
| Initial price (USD) | USD 199.99 | USD 299.99 | One-time |
| Monthly fee (USD) | USD 49.98 | USD 99.99 | Monthly |
| Main benefits | Access to trips and lifestyle deals | Premium concierge, upgrades, exclusive experiences | Subscription |
Watch bank and card statements for at least two billing cycles to ensure no further charges appear.
If charges continue, use your retained evidence to dispute with the bank or card issuer and to escalate with Worldventures.
WorldVentures (example designated address for cancellations): 5100 Tennyson Parkway, Plano, TX.
Send certified mail with signature required and keep proof of delivery.
WorldVentures Holdings (Asia) Pte. Ltd., 38 Beach Road, #29-11 South Beach Tower, Singapore 189767.
Use regional contact details only as appropriate and always retain proof of any cancellation communication.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.