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I hereby notify you of my decision to terminate the contract relating to the Vsco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vsco: Easy Method
What is Vsco
Overview
VSCO is a photo and video editing app and community that offers free basic tools plus paid membership tiers for extra presets, advanced editing, and creative features.
The service is available on iOS, Android, and the web; subscriptions are managed through platform billing (Apple, Google Play) or VSCO's web Stripe portal.
Core features
Free users get a starter set of presets and basic editing tools, while paid plans add hundreds of presets, video editing, AI tools and desktop integrations.
Membership details and official feature lists are published on VSCO's website.
How to cancel Vsco
Cancel on iPhone / App Store (Apple / iOS)
- Open Settings on your iPhone, tap your name, then Subscriptions; locate VSCO and choose Cancel Subscription.
- Alternatively open the App Store, tap your account icon, tap Subscriptions and cancel VSCO there.
- Note: VSCO cannot cancel App Store subscriptions for you; deleting the app will not stop billing.
- Official App Store listing: VSCO on the App Store.
Cancel on Android / Google Play
- Open the Google Play Store, tap your profile icon → Payments & subscriptions → Subscriptions, select VSCO and Cancel.
- VSCO cannot cancel Google Play subscriptions on your behalf; uninstalling the app does not stop billing.
Cancel on the web (Stripe via vsco.co)
- Sign in at your VSCO account on vsco.co, go to Account → Manage Billing, and follow the Stripe portal links to cancel.
- VSCO directs web cancellations to the Stripe/payment portal and cannot process refunds directly for web payments.
- Official membership and billing info: VSCO Membership.
What happens when you cancel
Access after cancelling
When you cancel a subscription, access to paid features continues until the current paid period ends.
After the billing period, your account reverts to the free Starter tier and paid features are disabled.
Auto-renewal and billing
Cancellation stops future auto-renewals; you will not receive new charges after the current period expires.
For platform subscriptions, the platform (Apple or Google) controls billing and has the final record of cancellation.
Data and account content
Your VSCO profile, uploads and settings remain available on the free tier unless you delete your account separately.
Deleting the app from your device does not remove your VSCO account or subscription; account deletion is a separate process.
Will I get a refund?
VSCO's stated refund policy
VSCO's public terms state that VSCO is unable to issue refunds directly in any case.
The company refers refund requests to the platform or payment provider used to purchase the subscription.
Platform-specific refund routes
- App Store (Apple): Request refunds directly from Apple via their purchase/report-a-problem system.
- Google Play: Submit a refund request to Google Play; Google may refund if requested within a short window (for example, ~48 hours).
- Web (Stripe): Request a refund through the payment provider (Stripe) or your card issuer; VSCO does not process web refunds directly.
Vsco plans and pricing
Pricing summary
The table below lists VSCO plans and the pricing information available for Singapore and inferred USD conversions from verified data.
Only the yearly Plus price is explicitly shown in SGD in the Singapore App Store.
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter | Free | Unlimited | 15 presets; standard mobile editor; 1 recipe; public profile; VSCO Spaces |
| Plus (Yearly) | S$40.98 / year | annual | 200+ presets; advanced mobile editing; video editing; unlimited recipes; full community access |
| Plus (Monthly) | Not explicitly listed in SGD (approx S$11 - 12) | monthly | Same as Plus (Yearly) features |
| Pro (Yearly) | ~USD $59.99 / year (approx S$81) | annual | Plus features plus full mobile & desktop suite, Pro presets, AI Lab, Canvas, Lightroom integration, website/blog tools |
| Pro (Monthly) | ~USD $12.99 / month (approx S$17 - 18) | monthly | Same as Pro (Yearly) features |
Your consumer rights in Singapore
General rights overview
VSCO's publicly posted terms do not reference specific regional consumer protection laws such as Singapore's Consumer Protection (Fair Trading) Act.
That does not remove any rights you may have under Singapore law; platform terms do not supersede statutory consumer protections.
Practical steps for Singapore consumers
- Keep receipts and transaction records when you purchase a subscription through Apple, Google or the web.
- If you believe a charge is unfair, contact the platform (Apple/Google) and your bank or card issuer while citing local consumer protections if needed.
Customer experiences
Positive feedback
Many users praise VSCO for high photo quality, powerful editing tools, attractive presets and a creative community experience.
Some reviewers note the service provides a strong creative workflow and value for specific use cases.
Negative feedback
Common complaints include poor performance (lags, crashes with RAW files), export failures, slow scrolling and persistent bugs across updates.
Users frequently report billing issues, locked features, and difficulties obtaining refunds or helpful support from VSCO.
Documentation checklist
Before contacting platforms or VSCO
- Subscription receipt or invoice showing date, amount and transaction ID.
- The email address used for your VSCO account and the platform account (Apple ID or Google account).
- Screenshots of the subscription in your App Store / Google Play or VSCO account billing page.
- Any error messages, export failure screenshots, or support ticket numbers previously issued.
When requesting refunds or disputes
- Reference the exact charge date and amount on your card statement.
- Keep copies of correspondence with VSCO, Apple, Google, and your bank.
Common mistakes
Assuming deleting the app cancels subscription
Many users delete the VSCO app believing it cancels the membership; that does not stop App Store, Google Play, or web billing.
Always cancel via the platform subscription settings or the VSCO web billing portal.
Contacting VSCO instead of the billing platform
Because VSCO directs refunds and platform-managed subscriptions to Apple/Google/Stripe, contacting VSCO alone often delays resolution.
If your purchase was through Apple or Google, start with that platform's refund and subscription management process.
Comparative recap
Platform comparison
The table below summarizes where to cancel and refund routes for each purchase channel.
Use the platform-specific steps for fastest resolution.
| Platform | Where to cancel | Refunds | Period |
|---|---|---|---|
| App Store (Apple / iOS) | Apple Subscriptions in Settings or App Store | Request refund from Apple via their system | annual / monthly (depends on plan) |
| Google Play (Android) | Google Play → Payments & subscriptions → Subscriptions | Request refund from Google Play (may be time-limited, e.g., ~48 hours) | annual / monthly (depends on plan) |
| Web (vsco.co - Stripe) | VSCO account → Account → Manage Billing → Stripe portal | Request refund via Stripe or your payment provider; VSCO does not issue web refunds directly | annual / monthly (depends on plan) |
After cancelling
Verify cancellation
- Check your Apple ID or Google account subscriptions to confirm the status and end date.
- For web cancellations, confirm the change in your VSCO account billing page and any confirmation emails.
Helpful official links
- VSCO membership and feature page: https://www.vsco.co/features/vsco-membership
- VSCO Terms of Use: https://www.vsco.co/about/terms-of-use
- VSCO on the Singapore App Store: https://apps.apple.com/sg/app/vsco-photo-editor-presets/id588013838
Address
Corporate mailing address
For formal correspondence, the company lists a U.S. corporate address that may be used for official notices.
Mailing details
Visual Supply Company, 1500 Broadway, Suite 300, Oakland, California 94612, United States.