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Whop

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Singapore

Cancellation service #1 in Singapore

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Termination letter drafted by a specialized lawyer
Sender
Whop Discord Cancel Subscription | Postclic
Whop
10 Grand St. – Ste. 13A
11249 Brooklyn United States
support@whop.com
Cancellation of Whop contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Whop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Whop
10 Grand St. – Ste. 13A
11249 Brooklyn , United States
support@whop.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Whop. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Whop: Easy Method

What is Whop

Overview

Whop is a platform that allows sellers to sell digital access, memberships and one-time access packages and lets buyers manage subscriptions and access across services.

It is commonly used to manage access to Discord communities, courses, and other digital products through a transaction-based marketplace.

Main uses

Buyers use Whop to purchase memberships and one-time access packages; sellers use it to deliver gated content and recurring plans.

Whop provides a web app, mobile apps, and an API for membership management and cancellation controls.

How to cancel Whop

Cancel on the web

  • Sign in to your Whop account.
  • Go to @me/settings/orders (Orders) and select the subscription you want to cancel.
  • Click "Cancel membership" and wait for the email confirmation.
  • See the official instructions: How to cancel a subscription (Whop Help).

Cancel on mobile and via API

  • Mobile app (iOS/Android): Tap your profile picture → Manage Memberships → select subscription → click "Cancel membership".
  • Developers: Immediate or end-of-period cancellation is supported via the Whop API; immediate cancellations can revoke access right away.
  • API reference: Cancel membership (Whop API).

Important warning

  • Do NOT cancel subscriptions via the Apple App Store or Google Play. Whop subscriptions must be cancelled through Whop itself; cancelling in the store does not stop a Whop-managed subscription.
  • Additional notes and warnings are documented by third-party guides and platform help pages.

What happens when you cancel

Access after cancellation

When you cancel a subscription in Whop, you will receive an email confirmation of the cancellation.

Access typically continues until the end of the current billing period unless an immediate cancellation via API was requested that revokes access immediately.

Renewals and account status

Recurring billing will stop after cancellation so the subscription does not renew at the next billing date.

Sellers may still manage content access or apply their own access controls; check the seller's terms if you retain access issues.

Will I get a refund?

Standard refund window

Refund requests must be made within 30 days of purchase using Whop's Resolution Center on web or app.

See Whop buyer terms for platform-level rules: Whop Buyer Terms.

How to request a refund

  • Sign into Whop and go to Orders or Manage Memberships.
  • Select the purchase/subscription and click "Request a refund".
  • You can optionally upload up to three supporting files when submitting the request.
  • Official refund procedure: How to request a refund (Whop Help).

Processing time and seller response

The seller has 7 days to respond to a refund request via the Resolution Center.

If the seller does not resolve the issue, Whop may step in to adjudicate the claim; approved refunds are returned to the original payment method in about 3 - 5 business days (5 - 10 business days in some regions).

Whop plans and pricing

Pricing overview

The following table lists one-time access prices found in the Singapore App Store and the listed Whop one-time tiers.

Whop’s platform fees and transaction pricing are separate and are not represented in these one-time access prices.

Plan Price (SGD) Period Features
Whop One-Time Access (various tiers) S$1.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$14.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$59.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$179.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$299.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$349.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$399.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$599.98 One-Time Access package (details unspecified)
Whop One-Time Access (various tiers) S$699.98 One-Time Access package (details unspecified)

Your consumer rights in Singapore

Platform policy vs statutory rights

Whop’s standard refund window is 30 days and refunds must be requested via the Resolution Center; sellers may set stricter policies.

These platform rules are separate from statutory consumer protections available in Singapore.

Steps if you need to escalate locally

  • Keep receipts, order IDs, screenshots and communication records.
  • If the platform or seller does not resolve your dispute, consider contacting Singapore consumer protection agencies for digital goods guidance.
  • Reference Whop buyer terms when escalating: Whop Buyer Terms.

Customer experiences

Positive notes

There is limited public positive feedback specifically about cancellation or refunds in the Singapore context.

Some users find the web/app workflow straightforward when cancellations and refunds proceed without dispute.

Negative reports and themes

  • Users have reported difficulty cancelling subscriptions or encountering extra steps when attempting cancellation.
  • Complaints include unexpected recurring charges, delays or friction when requesting refunds, and perceived slow or unclear support responses.
  • Third-party summaries of user reports are available: AnecdoteAI Whop insights.

Documentation checklist

What to collect before requesting cancellation or refund

  • Order ID or transaction ID from your Whop Orders page.
  • Payment method and date of purchase.
  • Screenshots of billing, membership page, and any error messages.

Supporting evidence to upload

  • Receipts or bank/card statements showing the charge.
  • Communication with the seller (messages, emails) and screenshots of denied access.
  • Up to three files can be uploaded with a refund request via the Resolution Center.

Common mistakes

Cancelling in the wrong place

A common error is cancelling via the App Store or Google Play. This does not cancel Whop-managed subscriptions, which must be cancelled on Whop itself.

Always cancel inside your Whop account or the Whop mobile app to ensure the subscription is stopped.

Insufficient documentation and bypassing the Resolution Center

Another mistake is not saving order IDs or screenshots before contacting support; this slows down disputes and refund requests.

Do not skip the Resolution Center - refund requests should be made there to follow Whop’s formal process and timelines.

Comparative recap

At-a-glance comparison

Item Whop Notes
How to cancel Web/app @me/settings/orders or Manage Memberships; API for developers Do not use App Store / Google Play to cancel Whop subscriptions
Refund window 30 days (request via Resolution Center) Sellers may have stricter no-refund policies; escalate if unresolved
Access after cancel Access usually lasts until billing period end; immediate via API possible Check subscription details and seller controls
Support timeline Seller has 7 days to respond; Whop may intervene Refunds processed in ~3 - 5 business days if approved

After cancelling

Check billing and access

Confirm you received the email cancellation confirmation and verify next billing date is cleared.

Retain screenshots of the cancellation confirmation for your records.

Next steps if you need a refund or dispute

Address

Whop corporate address

10 Grand St. - Ste. 13A, Brooklyn, New York 11249, United States

Notes

This guide summarizes Whop cancellation and refund procedures and Singapore-specific considerations using available platform documentation and public reports.

For official steps and the latest policy, always consult Whop's help and buyer terms pages linked above.

FAQ

To cancel your Whop membership on the web, sign in to your account, go to @me/settings/orders, select the subscription you want to cancel, and click 'Cancel membership'. Make sure to keep proof of your cancellation.

No, you cannot cancel your Whop subscription through the Apple App Store or Google Play. You must cancel directly through Whop to ensure your subscription is stopped. Keep a record of your cancellation for reference.

You have 30 days from the date of purchase to request a refund for your Whop membership through the Resolution Center. Ensure you keep proof of your request.

After canceling your Whop subscription, you will typically retain access until the end of the current billing period unless you requested an immediate cancellation via the API. Document your cancellation for your records.

No, once you cancel your Whop membership, recurring billing will stop, and you will not be charged for the next billing cycle. Always keep proof of your cancellation to avoid any disputes.