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Cancel WINE SELECTORS
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Wine Selectors service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wine Selectors: Easy Method
What is Wine Selectors
Overview
Wine Selectors is a subscription-based wine club operating from Australia that curates and delivers selected wines to members based on preferences.
Service model
Membership includes regular deliveries, tasting notes, member benefits and occasional magazines or vouchers for long-time members.
How to cancel Wine Selectors
Cancel membership entirely
- Call the Membership Team on 1300 302 305 (Mon - Fri 9am - 5pm) to cancel membership entirely.
- Cancelling membership stops automated deliveries and member benefits.
Other delivery changes and subscriptions
- There is no self‑service membership cancellation on the website; changes such as pausing or skipping deliveries must be handled by Customer Service.
- For pausing, skipping or account changes call Customer Service on 1300 303 307.
- Memberships are not managed via mobile app stores; subscription control is direct with the company (no App Store/Google Play cancellation route).
What happens when you cancel
Access and benefits
When your membership is cancelled, automated future deliveries and member benefits stop.
Existing deliveries already in transit may still be fulfilled depending on timing and processing.
Account and data
Your account will no longer be billed for future regular deliveries after cancellation.
Keep records of cancellation calls or confirmations in case you need to verify the request later.
Will I get a refund?
Money-Back Guarantee
Every bottle is covered by a Money‑Back Guarantee: if you don’t like a wine for any reason, contact Customer Service to request a refund or resolution.
Other refund situations
- If you cancel the regular delivery service, any unused advance payments will be refunded.
- If a product was incorrectly priced higher than advertised, Wine Selectors may refund or adjust the overpayment; refunds can be issued by cheque or card credit.
Wine Selectors plans and pricing
Where to check pricing
Pricing and the range of plans can change; always check the official Wine Selectors website for the latest plan details and terms.
Do not rely on third‑party sources
No Singapore‑specific pricing is provided here. Do not assume prices or conversions - verify live pricing on the company’s official pages before joining.
Your consumer rights in Singapore
General position
Verified information indicates there is no statutory 14‑day "change‑of‑mind" cooling‑off right described by Wine Selectors; instead, the company offers its own Money‑Back Guarantee on taste.
Refunds for unused advance payments are provided upon cancellation of regular delivery service according to the company policy.
Practical steps for Singapore consumers
- Keep records: copies of order confirmations, payment receipts, and cancellation reference numbers are essential if disputes arise.
- If you believe you were wrongly charged or the company did not honour a cancellation, consider contacting local consumer protection channels (for example, consumer advice organisations) and your payment provider to dispute unauthorised charges.
Customer experiences
Positive feedback
Many users praise Wine Selectors for the quality and value of the wine selection and informative tasting notes.
Long‑time members commonly note good variety and consistent enjoyment, plus perks such as magazines and vouchers.
Negative feedback
Several complaints relate to poor customer service: rude staff, persistent marketing and difficulty with cancellation are reported.
Specific issues include being charged on expired cards, receiving unwanted deliveries despite cancellation requests, and delays or non‑responsive support when attempting to cancel.
Documentation checklist
Must‑have items when cancelling
- Membership name and account number.
- Date and time of your cancellation call and the name of the representative spoken to.
- Any cancellation reference number or confirmation email/screenshot.
Helpful supporting documents
- Copies of recent invoices or card statements showing charges you dispute.
- Photos or delivery notes for unwanted shipments received after cancellation.
Common mistakes
Relying on web or app store cancellation
A common error is assuming membership can be cancelled online or via the App Store/Google Play. Membership cancellation requires a phone call to the company.
Not obtaining confirmation
Many problems escalate because members do not get or keep confirmation of cancellation. Always obtain a reference number or written confirmation.
Also check card expiry and automatic payment methods - being charged on an expired card has been reported as an issue when accounts are not fully closed.
Comparative recap
Quick comparison
| Feature | Wine Selectors |
|---|---|
| Cancellation method | Phone only for full membership cancellation (1300 302 305) |
| Change deliveries | Pause/skip via Customer Service (1300 303 307); no web self‑service for membership cancellation |
| App store subscription | Not managed via App Store/Google Play |
| Refunds | Money‑Back Guarantee on bottles; unused advance payments refunded after cancellation; price correction refunds by cheque or card credit |
| Common issues reported | Customer service responsiveness, unwanted deliveries after cancellation, incorrect charges |
After cancelling
Confirm and monitor
After you cancel, keep your cancellation confirmation and monitor your card/bank statements for any further charges.
If you see unexpected charges, contact your bank or card issuer promptly to dispute them and provide the cancellation evidence.
Where to get help
Contact Wine Selectors Customer Service or the Membership Team using the phone numbers above for follow‑up.
If issues remain unresolved, consider contacting local consumer advice organisations in Singapore and keeping records for any formal complaints or dispute processes.
Address
Company address
Locked Bag 229, Hunter Region Mail Centre, NSW 2310, Australia
How to use the address
The address is the company's mailing location for notices; it is not an alternative to calling for membership cancellation.
For cancellation and account support, follow the phone instructions above and retain any confirmation given during those calls.