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Cancel BIRCHBOX
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Birchbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Birchbox: Easy Method
What is Birchbox
Service overview
Birchbox is a subscription service that delivers curated beauty and grooming product samples and, in some plans, full-size items. The service personalizes boxes based on your profile and preferences.
Birchbox operates its service from the U.S. and offers different subscription types, including monthly rebill and prepaid multi-month plans.
How the subscription works
Subscriptions typically renew automatically according to the plan you choose (monthly, bi-monthly, prepaid terms). Renewal and fulfillment are handled through your Birchbox account.
Cancellation and account management are handled on Birchbox's website or through their support channels rather than through app store platforms.
How to cancel Birchbox
Primary cancellation steps
- Log in to your Birchbox account and go to Manage Subscriptions.
- Turn off auto-renewal or select the option to cancel the subscription from that page.
- If you cannot cancel online, message Birchbox from your account or email their support (you can try info@birchbox.com as a contact address).
Alternative and support methods
- Contact Birchbox customer support via the website messaging system if Manage Subscriptions is not available or if you experience errors.
- Do not rely on App Store or Google Play for cancellation; those platforms do not cancel Birchbox-managed subscriptions.
What happens when you cancel
Access and renewal
Turning off auto-renewal stops future billing but does not usually end a prepaid term early.
If you are billed for the current cycle, your subscription typically remains active through that paid period.
Account data and fulfilment
Your account, profile and order history generally remain accessible after cancellation unless you request deletion.
Fulfilment that has already started (processing or shipping) is not halted by cancellation; the current shipment may still be delivered.
Will I get a refund?
Official refund policy summary
Birchbox states that "all sales are final and nonrefundable" in many cases, especially after billing or once fulfilment has begun.
Prepaid plans (3/6/12 months) are typically non-refundable and cannot be cancelled for a pro-rated refund mid-term.
Possible exceptions
- Some reports indicate refunds may be considered if you cancel immediately after sign-up and before the first box enters fulfilment, but this is not guaranteed.
- If you believe a charge is unauthorized, you can contact your card issuer to discuss a chargeback as an additional remedy.
Birchbox plans and pricing
Overview of available plans
The table below lists Birchbox plans and published U.S. prices. Local Singapore pricing is not published and may vary by currency conversion.
Use the Manage Subscriptions page or plan pages for current offers and regional details.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | US$25.00 | Monthly | Rebillable monthly Birchbox |
| 3-Month Prepaid Membership | US$72.00 (US$24/box) | 3 months prepaid | Saves roughly 5% |
| 12-Month Prepaid Membership | US$264.00 (US$22/box) | 12 months prepaid | Saves roughly 15% |
| Signature Bi-Monthly Plan | US$50.00 | Every other month | 4 full-size products per box |
| Signature 3-Box Prepaid | US$144.00 | 6 months (3 boxes) | - |
| Signature 6-Box Prepaid | US$264.00 | 12 months (6 boxes) | 15% savings |
Your consumer rights in Singapore
Relevant legal framework
Singapore's Consumer Protection (Fair Trading) Act can provide protection against misleading practices, unfair contract terms, or failure to deliver goods or services.
Whether the Act applies depends on factors such as whether a company is carrying on business or targeting Singapore consumers.
Practical steps and remedies
- If you believe you were misled or charged unfairly, collect evidence (receipts, screenshots, messages) and contact Birchbox first.
- If unresolved, consider filing a complaint with local consumer protection bodies or requesting a chargeback from your bank for unauthorized or erroneous charges.
Customer experiences
Positive feedback
Many customers praise Birchbox for product discovery, personalization and the joy of trying new brands in small samples or curated full-size selections.
Some subscribers report they enjoy tailoring boxes and keep finding products they like.
Common complaints
- Complaints include late or missing boxes, repeated items, and perceived low value from sample-only contents.
- Customer service responsiveness and difficulty obtaining refunds or cancelling have been reported in user reviews.
Documentation checklist
What to gather before cancelling
- Account email and password (for logging in to Manage Subscriptions).
- Last billing date, transaction receipts and plan type (monthly vs prepaid).
- Order numbers or shipment tracking for recent boxes, if relevant.
What to keep after cancelling
- Confirmation message or screenshot showing cancellation or turned-off auto-renewal.
- Any correspondence with Birchbox support, including dates and agent names if available.
Common mistakes
Attempting to cancel via app stores
Many subscribers try to cancel through the App Store or Google Play; Birchbox subscriptions must be cancelled on Birchbox's website or via their support channels.
Failing to cancel on the Birchbox site can result in continued billing despite app-store actions.
Assuming prepaid plans are refundable
Subscribers often expect pro-rated refunds for prepaid plans; Birchbox's terms typically treat prepaid plans as non-refundable for the term purchased.
Always check the plan's cancellation wording before purchasing to avoid surprises.
Comparative recap
Quick side-by-side
The table below summarizes key differences in price, period and cancellation/refund characteristics for typical Birchbox plans.
Use this to decide whether monthly flexibility or prepaid savings suits you best.
| Plan | Price | Period | Key features / Cancellation & refunds |
|---|---|---|---|
| Monthly Membership | US$25.00 | Monthly | Auto-renews monthly; cancellation stops future renewals but does not retroactively refund the current billed month. |
| 3-Month Prepaid Membership | US$72.00 (US$24/box) | 3 months prepaid | Prepaid term paid upfront; usually non-refundable and cancellation takes effect after term ends. |
| 12-Month Prepaid Membership | US$264.00 (US$22/box) | 12 months prepaid | Prepaid term paid upfront; typically non-refundable; offers largest per-box savings. |
| Signature Bi-Monthly Plan | US$50.00 | Every other month | Billed every other month; contains full-size products; cancellation stops future boxes after current billed period. |
After cancelling
What to expect
After you cancel, expect your subscription to remain active until the end of the paid period you last billed for, unless Birchbox states otherwise.
Check your account for a cancellation confirmation or screenshot the cancellation screen for your records.
Helpful links and next steps
- Birchbox Terms and Conditions: https://www.birchbox.com/terms-conditions
- Subscription information and plan details: https://www.birchbox.com/subscriptions/monthly-box
- Independent step-by-step cancellation notes: https://www.postclic.com/en-za/letters/shopping/cancellation-birchbox/
Address
Corporate address
Birchbox corporate address (U.S. headquarters): 433 West Broadway, New York, NY 10012, USA.
Postal contact notes
Postal correspondence may be slower and is not the primary cancellation method; use the website Manage Subscriptions or customer support for fastest resolution.
Keep copies of any postal or email communications for your records if you choose to contact Birchbox by mail.