Cancellation Pipsticks: Easy Method

What is Pipsticks

Pipsticks is a subscription service that sends curated sticker packs and related stationery items each month. It offers several themed plans for adults and children, featuring exclusive designs and collectible sheets.

The service ships physical sticker packs and maintains online account management for subscribers. Billing and delivery practices follow the company’s policies as published on its site.

Overview

Pipsticks delivers monthly sticker packs with extras like pouches and activity booklets depending on the plan. Subscriptions renew automatically until cancelled.

How it operates

Subscribers manage their accounts online or through app-store billing if subscribed via iOS or Google Play. Physical deliveries may incur separate shipping charges.

How to cancel Pipsticks

Via Web (Pipsticks account)

• Log in to your Pipsticks account on the website.
• Go to Manage Subscriptions and choose Cancel Subscription.
• Confirm the cancellation in the pop-up. Cancellation takes effect next billing cycle.
• If you were already billed for the upcoming month, email [email protected] to request cancellation and a refund.
• Cut-off for cancelling to stop the upcoming pack is the last day of the month for that pack.
• See the official FAQ: Pipsticks FAQ.

Via App Store (iOS)

• If you purchased via Apple, cancel directly through iOS Settings under Subscriptions.
• Pipsticks cannot cancel Apple-billed subscriptions for you.
• Request refunds from Apple through your Apple account or App Store support.
• Apple subscription help: How to view/cancel in-app subscriptions.

Via Google Play

• If purchased via Google Play, cancel the subscription in the Google Play Store under Payments & Subscriptions.
• Google handles refunds for Play-billed subscriptions; Pipsticks cannot cancel or refund these directly.
• Use the Google Play subscription management described in the same App Store help resource above.

What happens when you cancel

Access and deliveries

Cancellation stops future billing but does not usually void the current paid period. You will typically continue to receive access and deliveries through the end of the period you already paid for.

If an upcoming monthly pack was already billed and you want to stop that pack, contact Pipsticks immediately to request cancellation and a possible refund.

Billing and data

Billing is stopped for future cycles after cancellation takes effect. Your Pipsticks account information remains unless you request account deletion per the company’s terms.

For App Store or Google Play purchases, billing and refunds remain under the app-store platform’s control and Pipsticks cannot override platform charges.

Will I get a refund?

Subscription refunds

• Subscriptions cancelled via the Pipsticks website take effect next billing cycle; refunds for already-billed upcoming months require contacting Pipsticks at [email protected].
• If you purchased via Apple or Google Play, request refunds from the respective platform; Pipsticks does not process those refunds.

Product returns and exceptions

• Non-subscription physical products: Pipsticks offers a 30-day Happiness Guarantee. Ship unused items in original packaging with an RMA obtained via [email protected] for a refund.
• Shipping and handling fees for returns are generally non-refundable; return-shipping costs are deducted unless otherwise arranged.
• Special payment methods (Shop Pay installments, gift-card splits) have specific refund rules - follow Pipsticks’ refund policy.
• See the full policy: Pipsticks Refund Policy.

Pipsticks plans and pricing

Overview

Below are the common monthly plans and approximate Singapore-dollar prices converted from the US listing. Pipsticks does not currently list official SGD pricing on its site.

Notes

Prices are approximated from US list prices using an exchange rate around 1 USD = 1.415 SGD. Shipping may apply (approx. US$3/month).

For exact charges, check your Pipsticks account billing details or the checkout page on the site.

Your consumer rights in Singapore

Cooling-off and returns

Singapore law does not generally provide a mandatory 14-day cooling-off for digital subscriptions used immediately. Physical goods may be returned if defective or not as described.

Pipsticks’ 30-day Happiness Guarantee for physical products provides a stronger consumer-friendly window than the basic statutory requirements for goods.

Platform purchases and remedies

Subscriptions billed via Apple or Google Play require you to use those platforms’ refund mechanisms; Pipsticks cannot reverse platform billing.

If goods are never received or are extremely delayed, you may seek remedies under Singapore consumer protection laws or contact your payment provider, while also contacting Pipsticks support for resolution.

Customer experiences

Positive reports

Many users praise Pipsticks for sticker quality, design variety, and the collectible nature of monthly packs. Longtime subscribers often highlight positive memories and product enjoyment.

Some customers note high product quality even when shipping was imperfect.

Common complaints

Frequent issues reported include shipping delays, lost packages, and slow or absent customer service responses. Several reviewers described difficulty obtaining promised promotional items.

Some customers have had to dispute charges or repeatedly email to resolve refunds or cancellations, particularly for app-store billing and missing shipments.

Documentation checklist

For subscription cancellations

• Your Pipsticks account email and username
• Subscription plan name and last billed date
• Screenshots of subscription status or billing page (if relevant)
• Proof of purchase if billed through Apple or Google Play

For product returns or refund requests

• Order number and purchase date
• Photos of the product condition (if returning for defect)
• Original packaging and unused items for the 30-day Happiness Guarantee
• Tracking information and prior communications with Pipsticks support

Common mistakes

Not checking where you were billed

Many customers try to cancel via the Pipsticks website but were actually billed through Apple or Google Play. In those cases, cancellation must be done in the app-store account settings.

Missing return procedures

Failing to request an RMA before returning physical goods, or not including order numbers, can delay refunds. Always email [email protected] to obtain RMA instructions.

Comparative recap

At-a-glance comparison

Details

Use the comparison above to choose the correct cancellation path. For web-billed subscriptions, contact Pipsticks directly if you need a refund for an already-billed upcoming month.

After cancelling

What to expect

After cancelling via the correct channel, expect access and deliveries to continue until the end of the paid period. Keep documentation in case you need to request a refund or report a missing shipment.

If you do not receive replies within a reasonable time, consider contacting your payment provider for a dispute only after attempting resolution with Pipsticks.

Useful links

• Pipsticks FAQ (manage subscriptions)
• Pipsticks Refund Policy
• How to view/cancel in-app subscriptions (App Store / Google Play)

Address

Mailing address

Pipsticks, Inc., 228 Park Ave. S. #584806, New York, NY, 10003.

Contact email

For cancellations, RMAs, or refund requests contact: [email protected].