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Cancel BLUE MOUNTAIN
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Blue Mountain service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Blue Mountain: Easy Method
What is Blue Mountain
Service overview
Blue Mountain is a subscription-based service that offers electronic greeting cards (ecards), animated SmashUps™, Creatacards, scheduling and an address book for sending digital greetings.
How it works
Members gain unlimited access to ecards and related digital features while their subscription is active. Purchases, renewals and account management are governed by Blue Mountain’s Terms of Use.
How to cancel Blue Mountain
Cancel on BlueMountain.com (web)
- Sign in and go to the “Manage Membership” page to cancel your subscription online.
- Alternatively email help@support.BlueMountain.com or call 1-888-254-11450 to request cancellation.
Cancel for App Store & Google Play subscriptions
- Subscriptions purchased via the App Store or Google Play auto-renew under the BlueMountain.com Terms.
- Cancel through the “Manage Membership” page, by emailing help@support.BlueMountain.com, or by phone at 1-888-254-11450 no fewer than 5 days before the renewal date.
Cancel scheduled ecards
- Scheduled ecards (web) can be cancelled up to 24 hours before the scheduled delivery time.
- Immediate-send ecards cannot be cancelled or retrieved once sent.
What happens when you cancel
Access after cancellation
When you cancel, you will generally keep access to your membership for the remainder of the paid period unless otherwise specified in the Terms.
Auto-renewal and notifications
Subscriptions auto-renew unless cancelled. Reminder notices are sent at least 14 days ahead and you must cancel at least 5 days before renewal to prevent the next charge.
Data and account
Account details, address book entries and sent ecard history are retained as described in Blue Mountain’s Terms and privacy policy. You may wish to export or record any information before closing your account.
Will I get a refund?
Cooling-off period for Singapore
If you are in Singapore (outside US/Canada), you have a 14-day cooling-off right starting the day after you subscribe, including on renewals.
Refunds are provided minus a reasonable sum for any ecards that were sent during the paid period.
How refunds are processed
- Refunds are made to the original payment method within 14 days of receiving your termination notice.
- Digital gift cards are non-refundable and cannot be redeemed for cash except where required by law.
Gift cards and third-party providers
Digital gift cards purchased through Blue Mountain are not refundable; where a third-party provider (e.g., Jifiti) is involved you must contact that provider for any potential refunds.
Blue Mountain plans and pricing
Pricing summary
Prices below are approximate in Singapore dollars (conversion noted). Actual charges may vary by exchange rate and taxes.
Plans table
| Plan | Price (approx) | (Period) | Features |
|---|---|---|---|
| Monthly Membership | S$10.79 (approx) | Monthly | Unlimited ecards, SmashUps™, Creatacards, scheduling, address book, digital gift cards |
| Yearly Membership | S$48.55 (approx) | Annually | Same as above, lower per-month cost |
| Two-Year Membership | S$67.48 (approx) | 2 Years | Best value per month, same features |
| Bundle: Blue Mountain + Jacquie Lawson (1 Year) | S$72.85 (approx) | Annually | Combined ecards access for both services |
Your consumer rights in Singapore
Cooling-off and refunds
- You have a 14-day cooling-off right if you are in Singapore (outside the US/Canada) starting the day after subscription.
- Refunds are subject to deduction for any ecards already sent or reasonable prorated use.
Auto-renewal and notice
- Subscriptions auto-renew unless cancelled at least 5 days before renewal.
- Blue Mountain provides reminder notices at least 14 days before renewal.
Digital goods and gift cards
- Digital gift cards are generally non-refundable and not redeemable for cash unless required by law.
- For gift card disputes, you may need to contact the third-party provider (e.g., Jifiti) as noted in Blue Mountain’s Terms.
Customer experiences
Positive feedback
Some community reviews rate Blue Mountain highly for value and customer support, with an overall community rating reported as 4.5/5 from 11 verified reviews.
Negative feedback
Trustpilot reviews show lower scores (around 1.6/5) and frequent complaints about unexpected auto-renewal billing, difficulty cancelling, and delayed customer service responses.
Takeaway
Customer experiences are mixed: many users appreciate the product offerings, while others report issues with billing and cancellation. Keep records of cancellation requests and confirmations.
Documentation checklist
What to prepare before cancelling
- Account email and username used to sign up.
- Subscription plan details and last billing date.
- Order or transaction ID (if available).
Proof to keep after cancelling
- Confirmation email or screenshot of cancellation from Manage Membership or customer support.
- Bank or card statements showing refunds or charges for disputes.
- Copies of any communication with Blue Mountain support (email/phone records).
Common mistakes
Missing the cancellation window
Waiting until the renewal date can lead to an unwanted charge - App Store and Google Play cancellations must be requested at least 5 days before renewal to avoid the next billing.
Assuming all sends can be reversed
Trying to cancel an immediate-send ecard after sending is a common error; immediate sends cannot be retrieved. Scheduled sends must be cancelled more than 24 hours before delivery.
Not documenting requests
Failing to save confirmation emails or screenshots makes disputes harder. Always keep proof of cancellation requests and any support responses.
Comparative recap
At-a-glance comparison
| Plan | Price (approx) | (Period) | Best for |
|---|---|---|---|
| Monthly Membership | S$10.79 | Monthly | Short-term use or trialing features |
| Yearly Membership | S$48.55 | Annually | Regular users wanting lower monthly cost |
| Two-Year Membership | S$67.48 | 2 Years | Best value for long-term users |
| Bundle: Blue Mountain + Jacquie Lawson (1 Year) | S$72.85 | Annually | Users who want combined access to both services |
After cancelling
Follow-up steps
- Save the cancellation confirmation email or screenshot for your records.
- Monitor your bank/card statement to confirm any refunds or to check for unexpected charges.
Helpful official links
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US
Support contact
Email: help@support.BlueMountain.com
Phone: 1-888-254-11450