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Cancellation service #1 in Singapore
Boxycharm is a subscription service that delivers a curated selection of beauty products - usually full‑size makeup and skincare - on a recurring schedule. Boxes are curated and shipped from the US and billed in USD.
Most subscriptions include multiple full‑size items and occasional upgraded boxes (Premium, BoxyLuxe). The service targets beauty fans who want curated product discovery at a set monthly or prepaid rate.
Cancellation stops future automatic renewals for most plans; you typically retain access to any box already charged or shipped.
For prepaid multi‑month plans, cancellation prevents future renewals but does not usually refund the prepaid term.
You should receive an email confirmation after cancellation; keep it as proof. Account details (profile, order history) usually remain accessible unless you request deletion.
If you are charged after cancellation, contact customer support and keep screenshots of charges and cancellation confirmation.
Below are standard plans and pricing found for US shipments. Prices are in USD and shown as listed by sources.
| Plan | Period | Price | Features |
|---|---|---|---|
| BoxyCharm Base (monthly, contiguous US) | Monthly | $25 USD | 5 full‑size beauty products |
| BoxyCharm 3‑month prepaid | 3‑month prepaid | $70 USD total (~$23.33 USD/month) | Same as Base, prepaid discount |
| BoxyCharm 6‑month prepaid | 6‑month prepaid | $138 USD total (~$23 USD/month) | Same as Base, larger discount |
| BoxyCharm 12‑month prepaid | 12‑month prepaid | $275 USD total (~$22.92 USD/month) | Same as Base, best per‑month rate |
| BoxyCharm Premium add‑on | Monthly | $35 USD | 6 - 7 full‑size products (add‑on) |
| BoxyLuxe quarterly upgrade | Quarterly | $49.99 USD per quarter | 8+ full‑size beauty & lifestyle products |
Singapore does not provide a general 14‑day automatic cooling‑off right for digital subscription services like BoxyCharm.
Refunds and cancellations depend on the provider’s stated terms and policies rather than a default statutory right.
Many subscribers praise the perceived value and curation - multiple full‑size products for a lower per‑item cost.
Some reviewers report fast shipping and good overall customer support experiences.
Common complaints include inconsistent selection, shipping delays, damaged items and difficulty reaching live customer service.
Reports also describe billing issues such as being charged after attempted cancellation and mixed refund outcomes.
Many users try to cancel on the website when their subscription was billed through Apple or Google Play.
Always check your billing source - App Store/Google Play subscriptions must be cancelled through those platforms.
Users who cancel after the billing cutoff (often before the 1st of the month) are commonly charged for that cycle and then denied refunds.
For prepaid plans, cancelling only stops renewals and does not trigger a refund for the paid period.
The table below compares common plans, their period, typical charge method and general refund likelihood based on policy summaries.
| Plan | Period | Typical charge method | Refund likelihood (general) |
|---|---|---|---|
| BoxyCharm Base | Monthly | BoxyCharm billing (card on file) | Low for processed/shipped boxes; case‑by‑case for billing errors |
| 3‑month prepaid | 3‑month prepaid | Prepaid payment (one charge) | No refunds typically; cancellation prevents future renewals |
| 6‑month prepaid | 6‑month prepaid | Prepaid payment (one charge) | No refunds typically; cancellation prevents future renewals |
| 12‑month prepaid | 12‑month prepaid | Prepaid payment (one charge) | No refunds typically; cancellation prevents future renewals |
| Premium add‑on | Monthly | BoxyCharm billing (add‑on) | Low for processed/shipped items; dispute if charged after cancel |
| BoxyLuxe quarterly | Quarterly | BoxyCharm billing (upgrade charge) | Low for processed/shipped boxes; case‑by‑case otherwise |
Boxy Charm, Inc., 880 SW 145th Ave., Suite 300, Pembroke Pines, FL 33027, United States.
No Singapore‑based mailing address for BoxyCharm was found in the available sources.
If you need to send documented claims by post, use the Pembroke Pines address above and include all documentation and order references.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.