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Cancellation service #1 in Singapore
Allure Beauty Box is a subscription service that delivers a curated selection of beauty products (makeup, skincare, haircare) to subscribers on a recurring basis.
The service is operated through the Allure Beauty Box website and managed via subscriber accounts for ordering, billing, and cancellation.
Subscribers choose a billing cadence (monthly, quarterly, or annual) and are charged according to that plan until they cancel.
Boxes are shipped for any billing period that has already been paid at the time of cancellation.
Cancellation stops future automatic charges for new boxes once the request is processed.
To avoid the next cycle charge, monthly and quarterly subscribers must cancel before the 1st of the upcoming month.
Any box already paid for at the time of cancellation will still be shipped to the subscriber.
Your account remains accessible for order history and any communications after cancellation; check your account portal for details.
Allure Beauty Box membership payments are non‑refundable according to official policy.
No refunds are offered for unused subscription periods or for memberships cancelled mid‑term.
If you believe you were billed in error or charged outside the subscription terms, retain documentation and contact support to request a review.
If support does not resolve billing disputes, you may consider contacting your card issuer to dispute unauthorized charges.
Plans and prices can change; always check the official Allure site for the latest plan options and terms.
Official plan details are listed on the Allure website and the FAQ page: Allure Beauty Box FAQ.
This guide does not list or guess specific prices. Refer to the official site before purchase or cancellation decisions.
If you need billing history, view your account portal or your card statements for exact charged amounts.
Singapore consumer protections (e.g., the Consumer Protection (Fair Trading) Act) require transparency about cancellation and refund terms for digital subscriptions.
Businesses should clearly communicate cancellation rules at point of sale and not engage in unfair billing practices.
If you experience unauthorized charges, non‑responsive support, or billing outside agreed terms, document all correspondence and evidence.
Affected consumers in Singapore can lodge complaints with the Consumers Association of Singapore (CASE) or seek dispute resolution through their bank or card issuer.
Some users report timely deliveries, attractive packaging, and responsive customer service in certain cases.
These positive experiences are noted in user reviews and reflect typical successful subscription deliveries.
Independent reviews and forum posts frequently mention difficulties cancelling, delayed or no responses from support, double charges, and refusal of refunds.
Several consumers report having to use bank dispute processes or chargebacks to resolve billing problems.
Users often request cancellation after the billing cut‑off (monthly/quarterly must cancel before the 1st), resulting in charge for the next box.
Check your plan’s specific renewal date well before the 1st to avoid unintended billing.
Not saving confirmation screenshots or failing to follow up on non‑responses makes disputes harder to resolve later.
Always keep written proof of cancellation requests and any confirmation messages you receive.
The table below summarizes key points about cancellation, refunds, and expected outcomes for typical Allure Beauty Box subscriptions.
| Period | Period | What to expect |
|---|---|---|
| Cancel timing | monthly | Must cancel before the 1st to avoid next month’s charge; future charges stop after cancellation. |
| Renewal notice | annual | Annual subscribers receive an email 30 days before renewal; cancel before renewal date to avoid rebilling. |
| Refunds | - | Membership payments are non‑refundable; already paid boxes are shipped and not refunded. |
After you cancel, monitor your card or bank statements for any unexpected post‑cancellation charges.
If you see continued billing, contact Allure support and your card issuer immediately.
Official cancellation and account management guidance: Allure Beauty Box FAQ.
Customer Care phone for the US/Canada: 855‑291‑2258. For email support, use the address provided in your account or support correspondence (e.g., [email protected]).
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Postal contact can be used for formal complaints, but response times vary; email and account messages are usually faster for support requests.
Keep copies of any postal submissions and proof of mailing for dispute records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.