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Crafto

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Crafto Subscription | Postclic
Crafto
Singapore
support@crafto.app
Cancellation of Crafto contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Crafto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Crafto
, Singapore
support@crafto.app
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Crafto. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Crafto: Easy Method

What is Crafto

Short description

Crafto is a subscription-based digital service focused on creative content and tools for rapid creation of inspirational messages, quotes and short video features.

The service is available through mobile app stores and Crafto’s website and uses recurring subscriptions for access to premium features.

Where it is offered

Crafto is distributed via the App Store (iOS), Google Play (Android) and directly through web or other payment methods.

Platform-specific store policies and payment processors control how subscriptions are managed and cancelled.

How to cancel Crafto

App Store (iOS)

  • Cancel through your Apple account settings; Crafto subscriptions on iOS must be cancelled via Apple, not the app.
  • Ensure cancellation is done at least 24 hours before the end of the current period to prevent auto-renewal.

Google Play (Android)

  • Cancel via Google Play or the in-app account settings if available; Crafto’s public guidance does not list a channel-specific Play Store flow.
  • You can generally cancel anytime, but Crafto states there are no refunds for payments already made.

Web / other payment methods

  • Cancel by disabling AutoPay (for example UPI or similar) or through your Crafto account settings on the web.
  • If unsure where to cancel, use Crafto’s help portal to find the correct steps or contact support through the official help pages.

What happens when you cancel

Access after cancellation

After cancellation you typically retain access to paid features until the end of the current billing period.

Payments already processed remain valid for the paid term; access ends when that term expires.

Auto-renewal and billing

Subscriptions auto-renew unless cancelled in the required timeframe for the channel (App Store requires at least 24 hours’ notice).

Make sure you confirm cancellation to prevent future billing attempts by the payment provider.

Account data

Account data and any content associated with your account remain governed by Crafto’s terms; cancelling a subscription does not necessarily delete account data.

Check Crafto’s help pages or terms for the procedure to request data removal if needed.

Will I get a refund?

Crafto’s stated refund policy

Crafto maintains a strict no-refund policy for subscription payments; payments already made are described as non-refundable.

This policy is stated in Crafto’s pricing and cancellations information.

Exceptions and practical steps

  • No 14-day cooling-off refunds or automatic statutory refunds are offered by Crafto in its public policy.
  • If you believe a charge is incorrect, contact your payment provider (Apple, Google, or your card/processor) to dispute the transaction.

Crafto plans and pricing

Where to check pricing

Pricing may vary by store and region; always check Crafto’s official pricing page for the latest plan options and terms.

Do not rely on third-party summaries for exact regional prices - use the official links below.

Currency and regional display

Crafto’s site lists plans but does not show official SGD pricing in the public materials verified here.

App stores may display local or converted prices at checkout; verify the amount before confirming a purchase.

Your consumer rights in Singapore

Statutory protections

Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) and related regulations include protections for digital content, including a 14-day cooling-off right in some cases.

These rights can apply unless the consumer clearly accepted immediate supply or an express waiver at purchase.

How this relates to Crafto

Crafto’s public materials state a no-refund policy and do not explicitly reference Singapore consumer law or CPFTA compliance.

Singapore consumers should check whether a cooling-off waiver was accepted at purchase and consider contacting the payment provider or the Consumers Association of Singapore (CASE) if needed.

Customer experiences

Positive feedback

Users praise Crafto for creative templates, strong video features and a wide variety of quotes and design options.

Reviews note the app is helpful for quickly creating inspirational messages and statuses.

Negative feedback

Several users report issues such as prompts to subscribe when sharing or downloading, access blocked despite active subscriptions, and support tickets closed without resolution.

Some reviews cite attempted repeated charges or unexpected renewals and dissatisfaction with refund handling.

Documentation checklist

What to gather before cancelling

  • Account email or username used for the Crafto subscription.
  • Receipt or order confirmation showing the subscription purchase and renewal date.
  • Payment method details (last four digits or payment processor reference) where available.

What to keep after cancelling

  • Screenshot or confirmation of the cancellation action and any confirmation emails.
  • Record of support interactions, ticket numbers and dates in case you need to dispute charges.

Common mistakes

Waiting too late to cancel

Not cancelling at least 24 hours before renewal (for App Store subscriptions) can result in an unwanted automatic renewal.

Set a calendar reminder a few days before the renewal date to avoid last-minute problems.

Attempting to cancel in the wrong place

Trying to cancel an App Store subscription inside the app will not stop Apple-managed renewals; iOS subscriptions must be cancelled through your Apple account.

Likewise, subscriptions billed by Google Play should be managed in Google Play or the in-app account settings where indicated.

Comparative recap

At-a-glance comparison

Channel Cancellation method Refunds Details Source
App Store (iOS) Cancel via Apple account settings (App Store subscriptions) No refunds for payments already made At least 24 hours notice recommended App Store listing
Google Play (Android) Cancel via in-app settings or Google Play / payment provider No refunds for payments already made (per Crafto policy) Not specified publicly Crafto pricing page
Web / other Disable AutoPay or cancel in account settings on Crafto web No refunds for payments already made Access until end of paid period; notice depends on payment method Crafto help portal

After cancelling

Verify cancellation

Keep your cancellation confirmation and monitor your payment method for any further charges.

If a renewal still appears, contact the store (Apple/Google) or your card issuer with your documentation.

Useful official links

Address

Physical address availability

No public physical cancellation address was found in the verified Crafto materials; cancellations are handled electronically.

Refer to Crafto’s help portal or the official pricing page for current contact options and support procedures.

Where to get help

Use the official help portal for support steps and to raise tickets for billing or access issues.

If you are in Singapore and believe your consumer rights were affected, consider contacting your payment provider or consumer protection bodies for further advice.

FAQ

To cancel your Crafto subscription on the App Store, go to your Apple account settings and find the subscriptions section. Ensure you cancel at least 24 hours before the end of the billing period to avoid auto-renewal. Keep proof of your cancellation.

Yes, you can cancel your Crafto subscription via Google Play or the in-app settings. However, Crafto has a strict no-refund policy for payments already made, so be sure to check your billing cycle before canceling.

If you subscribed through the Crafto website, you can cancel by disabling AutoPay or through your account settings on the Crafto web portal. Make sure to keep a record of your cancellation.

After you cancel your Crafto subscription, you will retain access to the premium features until the end of the current billing period. Your access will end when that term expires.

Crafto maintains a no-refund policy for subscription payments, meaning payments already made are non-refundable. If you believe a charge is incorrect, contact your payment provider to dispute the transaction.