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Cancel DR SQUATCH
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Dr Squatch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dr Squatch: Easy Method
What is Dr Squatch
Company overview
Dr Squatch is a personal-care brand known for all-natural bar soaps and grooming products marketed primarily to men.
The company offers one-time purchases and a recurring subscription service (Squatch Box) for scheduled deliveries.
Products and subscription model
Products include bar soap, deodorant, and grooming bundles sold online and via third-party retailers.
The subscription model lets customers schedule repeat shipments and manage a “Squatch Box” online.
How to cancel Dr Squatch
Online cancellation (recommended)
- Log in to your Dr Squatch account and open your Squatch Box settings.
- Go to “Edit Box” → “Manage Subscription” → choose “No thanks, I want to cancel.”
- Confirm the cancellation and keep the confirmation email or screenshot as proof.
- For a step-by-step external guide see this cancellation walkthrough.
Cancel by contacting support
- Email support at support@drsquatch.com or call the customer service phone number: (844) 643‑8347.
- Allow time for processing; request and retain written confirmation of the cancellation.
What happens when you cancel
Renewal and future shipments
Once cancellation is confirmed, scheduled future shipments should stop and you will not be billed for new cycles.
Keep the cancellation confirmation; if a renewal still appears, contact support with your confirmation details.
Account access and data
Your account and order history typically remain accessible so you can view past orders and confirmations.
If you want account deletion or additional data actions, contact support and request specific steps in writing.
Will I get a refund?
Website purchases: returns and refunds
- Dr Squatch offers a 14-day return window for items bought directly on their website if items are unused, unopened, and in original packaging.
- Refunds for eligible returns are processed to the original payment method within 1 - 2 business days after the items are received and verified.
Subscriptions and app-store purchases
- Subscription payments are often non-refundable once charged; exceptions may exist under a satisfaction guarantee or within a short window (e.g., 30 days) in some cases.
- Purchases made through the App Store or Google Play are typically governed by Apple’s or Google’s refund policies rather than the vendor’s direct policy.
Dr Squatch plans and pricing
Available one-time pricing (import listings)
The following imported product listings (Ubuy Singapore) were noted; these exclude shipping and customs.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Single Bar Soap (Ubuy, Bay Rum, 5‑oz) | S$25.00 | One‑time purchase | All‑Natural Bar Soap, zero grit; excludes shipping/customs |
| Pine Tar Soap Bundle (Ubuy, 2‑bar set) | S$36.00 | One‑time purchase | Two‑bar handmade woodsy pine tar set; excludes shipping/customs |
Your consumer rights in Singapore
Cancellation and unfair practices
Singapore consumers are protected by fair trading principles; businesses should allow fair access to cancellation and not use misleading renewal practices.
If a subscription continues after you cancel, it may be considered an unfair practice under local consumer protection rules.
Defective goods, returns and remedies
If goods are defective or misleading (for example, damage or staining), you may be entitled to repair, replacement or refund under Singapore law.
Keep all evidence (photos, labels, receipts, correspondence) when requesting remedies so you can escalate if needed.
Customer experiences
Positive feedback
- Many customers praise scent quality, natural ingredients, and product performance.
- Some reviewers note helpful or prompt responses from customer service for specific issues.
Common complaints
- Frequent reported issues include difficulty cancelling subscriptions, unexpected renewals, and a confusing cancellation UI.
- Other common problems are shipping delays, missing items, slow customer service, and occasional product quality concerns.
- For community reviews see Trustpilot Dr Squatch reviews.
Documentation checklist
What to keep
- Account login confirmation and screenshots of the cancellation flow or confirmation screen.
- Confirmation emails, order numbers, payment receipts and any support correspondence (email threads, chat transcripts).
- Photos of products and packaging if you are returning items for refund or reporting defects.
How to present evidence
- Organise documents by date and order number to make disputes clear and time‑stamped.
- When contacting support, attach files and reference the exact cancellation confirmation and order IDs.
Common mistakes
Not obtaining written confirmation
Many customers rely on a visual cancellation but do not save the confirmation email or screenshot.
Without written proof, it is harder to dispute unwanted renewals or charges with support or payment providers.
Trying to cancel via the app stores
Users sometimes assume App Store or Google Play cancellation will cancel the Dr Squatch subscription, which may not be supported.
Cancellations are generally processed through the Dr Squatch website or by contacting their support team; verify cancellation status in your account.
Comparative recap
Quick comparison
This table summarizes cancellation routes, ease, likely refund outcomes, and timing to expect.
How to choose
Use the website route first for fastest control and immediate confirmation. Use email/phone if you need human assistance or a written response.
| Method | Ease | Refund likelihood | Period | Notes |
|---|---|---|---|---|
| Website (Squatch Box > Manage Subscription) | High - immediate confirmation if successful | Moderate for product returns; low for subscription charges unless eligible | Recurring | Recommended first option; save confirmation email |
| Email support (support@drsquatch.com) | Medium - depends on response time | Variable - may grant exceptions in some cases | Recurring | Useful if website flow fails or you need written record |
| Phone support ((844) 643‑8347) | Medium - real‑time but can involve long holds | Variable - phone notes should be followed up in writing | Recurring | Ask for a reference number and follow up by email |
| App Store / Google Play | Low - not clearly supported for direct Dr Squatch cancellation | Low - refunds governed by Apple/Google policies | Recurring | Check platform refund policies if purchase was via app stores |
After cancelling
What to monitor
Watch your bank or card statement for any unexpected renewals for at least one billing cycle after cancellation.
If a charge appears, contact Dr Squatch support immediately and provide your cancellation confirmation and order ID.
Further support and links
For a practical cancellation walkthrough see ExplainCharges: How to cancel Dr Squatch.
For user reviews and community feedback see Trustpilot Dr Squatch reviews.
Address
Corporate address
Dr. Squatch, Inc.
2355 Westwood Boulevard, Suite 1834, Los Angeles, CA 90064, USA
Using the address
Use the corporate address only for formal written correspondence or couriered dispute letters; include order numbers and contact details.
For returns and cancellations, follow the online or support contact method first and request any required return address in writing.