Cancellation Beauty Pie: Easy Method

What is Beauty Pie

Service overview

Beauty Pie is a subscription-based membership that gives customers access to luxury beauty and skincare products at members-only prices. Members pay a membership fee and then purchase products at reduced "Beauty Pie Price" rates.

How memberships work

Memberships can be monthly, annual, or gifted. Membership benefits and purchase allowances are managed through your Beauty Pie account on their website.

How to cancel Beauty Pie

Cancel on the web (recommended)

• Log in at beautypie.com and go to Membership & Billing in your account.
• Choose the membership you want to cancel (monthly, annual, or gift) and follow the on-screen cancellation steps.
• Confirm cancellation; you should receive confirmation by email.
• For full terms including the 14-day cooling-off period, see the official terms: Beauty Pie Terms & Conditions.

Cancel via mobile app or app stores

• Beauty Pie’s public documentation focuses on web cancellations; the app-store cancellation path is not clearly documented by Beauty Pie.
• Users relying on app-store subscriptions report confusion and potential risks of lingering active subscriptions. Community reporting about app-store issues is noted here: Postclic: Cancellation guidance.
• If you subscribed through the App Store (iOS) or Google Play, check your Apple or Google subscription settings as a precaution, but follow up on the web account to ensure Beauty Pie records the cancellation.

What happens when you cancel

Access and benefits

Monthly memberships cancelled outside the cooling-off period remain active until the end of the paid month. Annual memberships remain active until the end of the paid term.

Account and data

Cancellation stops future renewals but does not necessarily delete your account or past order history. You may want to save invoices or order numbers before cancelling.

Will I get a refund?

14-day cooling-off period

Newly purchased or renewed memberships have a 14-day cooling-off period starting the day after purchase or renewal.

If you cancel within that period and placed no orders, you are entitled to a full refund of the membership fee. See the official policy: Beauty Pie Terms & Conditions.

Exceptions and product orders

• If you placed orders during the cooling-off period, deductions may apply based on the Beauty Pie Price minus what you paid.
• For product orders (not memberships), you may cancel within 14 days of delivery for a refund of the product cost plus standard delivery, subject to the item being returned in hygienic, resalable condition.
• Certain hygiene-sensitive items or opened/unsealed items may be non-returnable unless faulty; check the terms for exclusions.

Beauty Pie plans and pricing

Where to check pricing

No official Singapore Dollar (SGD) pricing is publicly available for 2025/2026 in the sources reviewed. Published membership prices appear in USD or GBP only.

How to get exact pricing

For exact current prices in SGD, check the Beauty Pie website or app while set to the Singapore locale at checkout.

Your consumer rights in Singapore

Cooling-off and distance selling

Singapore consumers generally have similar distance-selling protections allowing cancellation within a short period after delivery, subject to product condition. Cross-border e-commerce into Singapore typically follows comparable consumer expectations.

Faulty goods and local law

If a product is faulty or not as described, Singapore consumer protections (such as remedies under fair trading and defect laws) may entitle you to repair, replacement, or refund.

For context on international terms and hygiene exceptions, see a comparable retailer’s terms: Example terms and conditions.

Customer experiences

Positive feedback

Many customers praise Beauty Pie for product quality, value, and delivery reliability in major review channels.

See customer reviews on Trustpilot: Beauty Pie on Trustpilot.

Negative feedback and common issues

Complaints include delivery problems with some couriers and frustrations around stock availability for popular items.

A minority of reviews criticise the membership model for encouraging purchases members don’t need; see a critical review summary: Sitejabber reviews.

Documentation checklist

What to prepare before cancelling

• Account email and password (or account screenshot).
• Order numbers and delivery dates for any purchases made during the cooling-off period.
• Payment method details (last 4 digits of card or payment confirmation).

What to include for refunds or disputes

• Photos showing product condition and packaging for returns.
• Email confirmation of cancellation and any correspondence with support.
• Proof of postage or return tracking when returning items.

Common mistakes

Relying only on app-store cancellation

Some members assume cancelling via Apple/Google automatically cancels Beauty Pie’s records. Because Beauty Pie emphasises web cancellation, rely on the website Membership & Billing and keep confirmation emails.

Missing the cooling-off window or returning opened items

Cancelling after the 14-day cooling-off period may only stop renewal and will not guarantee a refund. Returning opened or unhygienic items can lead to refusal of return or deductions.

Comparative recap

After cancelling

Confirmations and follow-up

Keep cancellation confirmation emails and screenshots of your Membership & Billing page. If you expected a refund, monitor your payment method and save return receipts.

Helpful official links

• Beauty Pie terms and conditions: https://www.beautypie.com/pdf/legal/terms-and-conditions
• Community reporting on cancellation flows: https://www.postclic.com/en-za/letters/shopping/cancellation-beauty-pie/
• Customer reviews and experiences: https://www.trustpilot.com/review/www.beautypie.com

Address

Registered office

Beauty Pie Limited, 5th Floor, 1 Wells Street, London, W1T 3PQ, United Kingdom.

Postal correspondence

If you need to send formal notices or supporting documents by post, use the registered office address above and keep proof of posting or courier tracking.