Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Cancellation service #1 in Singapore
Cancellation Shipmentfree.Com: Easy Method
What is Shipmentfree.Com
Service overview
Shipmentfree.Com is a subscription-based shopping service that advertises free or reduced-cost shipping on a range of online retailers. It is presented as a membership that applies shipping-related benefits when shopping through participating merchants.
How it appears to consumers
The service is commonly seen as a recurring monthly subscription billed to a card or payment method. Public reports suggest promotional sign-ups and recurring charges that some users did not expect.
How to cancel Shipmentfree.Com
Cancel via website (recommended)
- Log in to your Shipmentfree.Com account on the website.
- Open your dashboard and go to the "Membership" tab.
- Choose "Cancel ShipmentsFree Subscription" and follow on-screen prompts.
- After cancellation you should receive a confirmation email indicating future billing is stopped (merchant-side).
If web cancellation fails (support options)
- Contact Shipmentfree support by live chat, phone or email if the dashboard method does not work.
- If you cannot resolve the issue with support, consider disputing unauthorized charges with your bank or card issuer.
- For third-party help (paid services), some users have used external cancellation services; these may charge a fee (example service: Xpendy).
References
For more on cancellation experiences and external options, see the cancellation guide at Postclic and third-party service details at Xpendy.
Postclic: How to cancel Shipmentfree
Xpendy: Third-party cancellation service
What happens when you cancel
Access and membership status
Cancellation typically stops future billing on the merchant side; you should receive a confirmation email after a successful cancellation.
Access to membership benefits may end immediately or at the end of the current paid period - confirm in your account or with support.
Billing and data handling
Stopping the subscription should prevent further charges, but past charges remain unless a refund is issued.
Keep records of any confirmation email and account screenshots until you verify no further charges appear on your statement.
Will I get a refund?
Official policy and typical practice
There is no formal publicly-posted, clear refund policy available for Shipmentfree.Com; refunds appear to be handled case-by-case.
There is no widely documented automatic cooling-off period for online subscription services from the merchant itself.
Exceptions and common outcomes
- Some users report partial refunds (for several months) after contacting support or via bank disputes.
- Refunds through app stores (Apple/Google) would follow those platform policies, not Shipmentfree’s direct process.
- If you believe charges were unauthorized, contact your card issuer immediately to dispute them.
More consumer examples and guidance are available at Postclic.
Shipmentfree.Com plans and pricing
Pricing summary
The publicly verified data provides only anecdotal pricing. Present the available plan below.
Notes on pricing data
No official pricing page was found in the verified sources; the table uses reported user pricing only.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly subscription (alleged scam) | ≈ S$26.00 | monthly | No verified features; user reports indicate recurring billing without clear benefits |
Your consumer rights in Singapore
General legal position
Singapore’s Consumer Protection (Fair Trading) Act provides protections against misrepresentation and certain unfair practices.
The automatic 5-day cooling-off period applies to unsolicited doorstep sales, not generally to online subscription services.
Practical steps and escalation
- Keep cancellation confirmations and transaction records.
- If charges are unauthorized or misrepresented, dispute with your card issuer promptly.
- Escalate unresolved matters to CASE (Consumers Association of Singapore) or relevant consumer protection authorities.
Customer experiences
Positive reports
Some reviewers report good perceived value for a modest monthly cost, claiming membership paid for itself through savings on deliveries and services.
Positive reviews exist but are a minority among publicly visible accounts.
Negative reports
Multiple reviews online describe unexpected recurring charges, difficulty cancelling, and poor support responses.
Examples of complaints and discussion may be found on review and consumer-opinion pages such as Trustpilot and independent review sites.
Trustpilot: Shipmentfree reviews
Documentation checklist
Essential items to keep
- Account login details and screenshots of the Membership tab showing plan and cancellation option.
- Confirmation email(s) after cancelling the subscription.
- Credit card or bank statements showing the charges and dates.
- Any chat transcripts, support emails, or case/ticket numbers from merchant support.
Optional but helpful
- Copies of promotional pages or screenshots showing the original offer or sign-up flow.
- Correspondence with third-party services if you used an external cancellation service.
Common mistakes
Relying only on site navigation
Some users assume cancelling a promo or closing a browser stops billing; always complete the formal cancellation flow and keep the confirmation email.
Do not assume support will proactively stop recurring charges without a cancellation record.
Delaying disputes
Waiting too long to dispute unauthorized charges with your bank can reduce chances of a successful reversal.
If cancellation fails, escalate quickly to your card issuer and keep documentation of your attempts to cancel.
Comparative recap
Quick comparison of cancellation routes
| Method | How to cancel | Refund likelihood | Period |
|---|---|---|---|
| Web (ShipmentsFree website) | Log in → Membership tab → "Cancel ShipmentsFree Subscription" → get confirmation email | Case-by-case; possible partial refunds for recent charges | monthly |
| App Store / Google Play | Cancel via Apple/Google subscription management (refunds follow platform rules) | Depends on Apple/Google policies; not documented by Shipmentfree | monthly |
| Third-party cancellation service | Use a paid third-party to cancel on your behalf (may charge a fee) | Service-dependent; fee applies (example: Xpendy fee) | monthly |
After cancelling
Verify closure and monitor statements
Keep the cancellation confirmation and check your bank/card statements for at least two billing cycles to ensure no further charges appear.
If you see additional charges, contact your card issuer to dispute and provide the cancellation evidence.
Further reading and resources
For step-by-step cancellation guidance and user experiences refer to Postclic and for third-party options see Xpendy.
Xpendy: Paid cancellation option
Address
Corporate / registered address
Smarty, LLC., 302 Washington Street #150‑7081, San Diego, California 92103, United States
When to use the address
Use the corporate address for formal written notices or registered mail if other contact methods fail. Keep proof of posting and delivery.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.