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Cancel SPLENDIES
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Splendies service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Splendies: Easy Method
What is Splendies
Service overview
Splendies is a subscription service that delivers curated women's underwear to subscribers on a recurring schedule.
Customers receive monthly selections based on preferences and size, with options for single-pair, multi-pair, and prepaid plans.
How it works
Subscriptions are managed on Splendies' website and billed automatically according to the plan selected.
Orders can be pre-paid for multiple months, or set as an ongoing monthly subscription that renews until cancelled.
How to cancel Splendies
Cancel via website (recommended)
- Log into your Account Page on the Splendies website.
- Select "Subscriptions" under Account preferences.
- Cancel before the 8th of each month by 11:59 PM EST to stop the next renewal.
Cancel via contact/email
- Use the Contact Us page to send an email with the subject "I Need to Cancel My Subscription".
- Send that request before the 8th of the month by 11:59 PM EST. Splendies processes cancellations only via website or Contact Us email (not via App Store or Google Play).
What happens when you cancel
Access and deliveries
If you cancel, you will continue to receive products through the end of your current term.
No further subscription charges will occur after cancellation takes effect for the next term.
Account data and renewal
Your account remains accessible for order history and account settings after cancellation.
If you resubscribe later, billing and preferences will follow the then-current plans and pricing.
Will I get a refund?
Refunds for subscriptions
No prorated refunds are provided for subscriptions. If you cancel mid-term (for example, after one month of a three-month prepaid plan), you will not receive a refund for the remaining period.
You will continue to receive products until the prepaid term ends; charges already collected are not returned prorated.
Refunds and returns for orders
- No refunds or exchanges once items have been handed to the carrier unless the product is damaged or expired.
- Non-subscription web orders marked "FINAL SALE" and international shipments are not eligible for returns or refunds.
- Eligible returns: ship unworn items with tags within 30 days of receipt. Shipping costs are non-refundable. Refunds are processed within 30 days of the return being received.
Splendies plans and pricing
Pricing summary
Below are the Splendies plans and approximate Singapore Dollar (SGD) prices based on a stated conversion.
Actual charges may vary depending on your payment processor's exchange rate at billing time.
Plans table
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| 1 Pair (Monthly) | ≈ S$13.59/month | Monthly | Single pair per month |
| 3‑Pair Set (Monthly) | ≈ S$23.10/month | Monthly | Three‑pair set per month |
| 3‑Month Prepaid | ≈ S$67.23 total (≈ S$22.41/month) | 3‑Month Prepaid | Prepaid for three months |
| 6‑Month Prepaid | ≈ S$133.28 total (≈ S$22.21/month) | 6‑Month Prepaid | Prepaid for six months |
| 12‑Month Prepaid | ≈ S$261.12 total (≈ S$21.76/month) | 12‑Month Prepaid | Prepaid for twelve months |
Your consumer rights in Singapore
General protections
Under Singapore consumer law, you generally have protections where goods are faulty, not as described, or unfit for purpose.
These protections may apply even if a seller's return policy is restrictive, particularly for defective or misdescribed items.
Practical steps and contacts
If an item is damaged, keep evidence (photos, order details) and contact Splendies promptly using their Contact Us page.
If you cannot resolve the issue with the seller, consider contacting your card issuer, and you may seek advice from local consumer advisory bodies such as the Consumers Association of Singapore (CASE).
Customer experiences
Positive feedback
Many reviewers praise Splendies for variety of prints, comfort, and the surprise element in monthly boxes.
Customers also commonly note good customer service and durable underwear after multiple washes.
Negative feedback
Common complaints include inconsistent sizing; some customers recommend sizing up for certain styles.
Other issues reported are unwanted charges, incorrect items or orders, and delays or lack of tracking updates following shipment.
Documentation checklist
What to include when requesting cancellation or refund
- Account email and full name associated with the Splendies account.
- Order number(s) and subscription plan details.
- Clear photos of any damaged or incorrect items (if applicable).
- Screenshots of billing or transaction records showing unwanted charges (if disputing a charge).
Return shipping and timing
- Keep original tags and packaging if you intend to return eligible items.
- Note the date you received the items and ensure returns are shipped within 30 days for eligible orders.
Common mistakes
Missing the cancellation deadline
Many customers try to cancel after the cut-off and still get billed. Remember the deadline: before the 8th of each month by 11:59 PM EST.
If you miss the deadline, the subscription will typically renew and you will receive the next term's items.
Expecting prorated refunds or using the wrong channel
Customers sometimes expect partial refunds for unused prepaid months; Splendies does not provide prorated refunds.
Another frequent mistake is attempting to cancel via App Store or Google Play - Splendies requires cancellation through the website account or Contact Us email.
Comparative recap
Quick comparison
The table below summarizes key points for easy reference: how to cancel, refund expectations, and a price example.
Recap table
| Feature | What to expect | Period | Example price (approx) |
|---|---|---|---|
| Cancel method | Account Page "Subscriptions" or Contact Us email | Monthly | - |
| Cut-off | Before 8th by 11:59 PM EST to stop next charge | Monthly | - |
| Refunds | No prorated refunds; returns only for eligible items or damaged goods | Varies | - |
| Price example | Ongoing and prepaid plans available | Monthly / Prepaid | 3‑Pair Monthly ≈ S$23.10/month |
After cancelling
What to do immediately
Save or screenshot your cancellation confirmation and check your account "Subscriptions" page for status updates.
Monitor your payment method to ensure no further charges are posted for future terms.
Where to find help
For refunds and returns details, consult Splendies' official refunds page: Splendies - Refunds & Store Credit.
For customer reviews and experiences, see community feedback: Splendies on Trustpilot.
Address
Company address
Splendies (company registered address): 1250 10th St #9, Santa Monica, CA 90401, United States.
Contact reminder
There is no separate physical mailing address specifically required for cancellations; use the website Account Page or the Contact Us form to cancel.
Keep records of any correspondence for at least several months after cancellation in case of billing disputes.