Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by 4Ddig, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Send an e-Postclic to 4Ddig
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in Singapore
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at $1.36 for 48 hours
then no commitment, $73.99 per month
to keep966649193710
Recipient
REF/2025GRHS4
Cancellation 4Ddig: Easy Method
What is 4Ddig
Overview
4Ddig is a data-recovery software product from Tenorshare that helps recover lost or deleted files from PCs and external drives. It offers trial previews, multiple license lengths, and tools for advanced file repair.
How it is sold
4Ddig is distributed through Tenorshare's site and third-party channels such as Google Play and the Apple App Store. Purchase terms can vary by channel and platform.
How to cancel 4Ddig
Cancel for web / Tenorshare site / Share‑It / MyCommerce
- Contact Tenorshare 4DDiG support directly to request cancellation for purchases made on the Tenorshare site or common resellers.
- Cancellations typically take effect from the next billing cycle; submit requests before the renewal date to avoid the next charge.
- Support response time is generally within 24 - 48 hours.
Cancel via Google Play or Apple App Store
- Google Play: Open Play Store → Subscriptions → Manage → Cancel Subscription. Cancellation takes effect immediately; payments already made are not refunded.
- Apple App Store: Open Settings → Tap your name → Subscriptions → find 4DDiG → Cancel Subscription → confirm. Cancellations apply from the next billing period; refunds follow Apple’s policy.
What happens when you cancel
Access and renewals
For web-based subscriptions, cancellation generally prevents future automatic renewal but access often continues until the current paid period ends.
With Google Play, cancellation takes effect immediately; with the App Store, cancellation usually applies from the next billing cycle.
Data and software
Canceling a subscription does not delete files you recovered to your device. It typically removes license entitlements like automatic upgrades or premium features after access ends.
Always keep a local copy of recovered data and your registration details before cancellation.
Will I get a refund?
General refund policy
Tenorshare 4DDiG offers a 30‑day money‑back guarantee for purchases made via its official website. Refunds are only issued under specific conditions and must be requested within that 30‑day period.
When refunds may or may not apply
- Refundable circumstances (examples): duplicate purchases made within 48 hours; wrong product purchases corrected after purchase; extra service fees; missing registration code after 24 hours; unresolved technical issues after support attempts - all within 30 days.
- Non‑refundable circumstances (examples): change of mind; regional price differences; misunderstanding product function; registration code delay under 2 hours; refusal to cooperate with support; cancellations requested after renewal; unauthorized-payment disputes handled by the card issuer; and requests beyond 30 days.
- App Store purchases: refunds and subscription rules for purchases via Apple are governed entirely by Apple; Tenorshare cannot issue refunds for App Store purchases.
4Ddig plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 1 Month License | S$62.96 (approx.) | monthly | Data recovery for 1 PC, automatic upgrades for 1 month |
| 1 Year License | S$82.06 (approx.) | annual | Data recovery for 1 PC, automatic upgrades for 1 year |
| Lifetime License | S$109.56 (approx.) | Lifetime | Data recovery for 1 PC, lifetime upgrades |
Notes about pricing
Prices above are approximations converted from USD at ~1 USD = 1.37 SGD. No Singapore‑specific official pricing was found as of February 2026.
Your consumer rights in Singapore
Statutory protections
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) provides statutory remedies where there is misrepresentation, unfair contract terms, or nondelivery of services.
These statutory rights apply even if a provider’s written policy says otherwise; businesses must honour legal obligations under CPFTA.
Digital services and cooling-off
There is no automatic 14‑day cooling-off period for digital services delivered immediately, but consumers still have remedies if the service is unfair, misrepresented, or not delivered as promised.
If you believe your statutory rights are breached, you can escalate the matter through appropriate Singapore channels or consumer agencies.
Customer experiences
Positive feedback
- Users praise ease of use, effective recovery in many cases, and helpful preview mode in trials.
- Some report successful recovery of large media files and acceptable repair results with minor glitches.
Negative feedback
- Complaints include difficulty obtaining refunds, unexpected auto‑renewals after cancellation attempts, and slow or missing responses from support in some cases.
- Some users report limitations recovering certain file types and disagreements with support about refund eligibility.
Documentation checklist
Essential purchase records
- Order number and purchase receipt or invoice.
- Email used for purchase and any registration code received.
Support and evidence
- Screenshots of subscription/renewal charge, cancellation screens, and any error messages.
- Copies of emails or chat logs with Tenorshare support and timestamps of responses.
- Bank or card statements showing the charge if you plan to dispute a payment.
Common mistakes
Timing errors
A frequent mistake is waiting until after the renewal date to cancel, which can make the renewal non‑refundable. Cancel well before the renewal to avoid charges.
Another timing issue is assuming App Store or Play Store refunds are handled by Tenorshare; platform purchases follow platform rules.
Communication errors
Not saving evidence of cancellation or support requests weakens refund claims. Always keep receipts, confirmation emails, and chat transcripts.
Also avoid cancelling the wrong platform - double‑check whether the purchase was via Tenorshare’s site, Google Play, or the Apple App Store.
Comparative recap
At a glance
| Platform | How to cancel | When cancellation takes effect | Refund likelihood |
|---|---|---|---|
| Web / Tenorshare site / MyCommerce / Share‑It | Contact Tenorshare 4DDiG support directly | Usually next billing cycle (if before renewal) | Possible within 30‑day guarantee under qualifying conditions |
| Google Play | Play Store → Subscriptions → Manage → Cancel | Immediate | Payments already made are generally not refunded |
| Apple App Store | Settings → Your name → Subscriptions → Cancel | Next billing period (usually) | Refunds handled by Apple per App Store policy |
Key takeaways
- Contact Tenorshare for web purchases; use the platform controls for Play/App Store purchases.
- Refunds are channel‑dependent: Tenorshare site refunds under 30‑day policy, platform purchases follow the store’s rules.
After cancelling
Practical next steps
Keep copies of all evidence: receipts, cancellation confirmations, and support replies. Back up any recovered files and note license expiry dates.
If you are charged after cancellation, contact Tenorshare support first and then your bank or card issuer if needed.
Helpful links
Address
Tenorshare headquarters (public record)
Tenorshare (Hongkong) Limited - ROOMS 1318‑19, 13/F HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONGKOK, HONG KONG.
Contact advice
There is no verified Singapore office for Tenorshare; for cancellations or refund requests, use the official Tenorshare channels or the platform from which you purchased.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your 4Ddig subscription from the Tenorshare site, contact Tenorshare 4DDiG support directly. Make sure to submit your cancellation request before the renewal date to avoid being charged for the next billing cycle.
When you cancel your 4Ddig subscription through Google Play, the cancellation takes effect immediately. However, any payments already made will generally not be refunded.
Yes, if you cancel your 4Ddig subscription within the 30-day money-back guarantee period, you may be eligible for a refund, provided you meet the specific conditions outlined by Tenorshare.
Canceling your 4Ddig subscription does not delete any files you have recovered. However, you will lose access to premium features and automatic upgrades after your current paid period ends.
To cancel your 4Ddig subscription from the Apple App Store, go to Settings, tap your name, select Subscriptions, find 4Ddig, and confirm the cancellation. This usually takes effect from the next billing period.