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Cancellation service #1 in Singapore
ChatGPT is an AI conversational service from OpenAI that generates text, answers questions, and assists with tasks in natural language. It is offered as free and paid subscription tiers with additional features for paying customers.
Users employ ChatGPT for research, drafting, coding help, content creation, and productivity tasks. Business and team plans add collaboration and admin controls.
When you cancel, future renewals stop and you will not be charged after the current billing period ends. You generally retain paid features until that period expires.
Your account and conversation history typically remain unless you delete them separately. Cancellation does not always delete stored content; check account settings for deletion options.
After cancelling, keep your payment receipts and confirmation messages for records and any refund requests. Review your bank or card statements to confirm no further charges occur.
Payments are generally non-refundable except where required by law. Accidental purchases are often eligible for a refund if requested promptly.
All iOS refund requests must be submitted directly to Apple. OpenAI does not process refunds for App Store purchases.
For Android purchases, refunds are handled via the OpenAI Help Center chat. Accidental purchases are generally eligible if reported within 14 days.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| ChatGPT Go | S$13.00 | monthly | Lower-cost tier with ~10× messages, file uploads, image creation than Free tier; longer memory/context window than Free |
| ChatGPT Plus | S$27 - 29 | monthly | Priority access, faster speeds, access to GPT-4 / GPT-5 series, image generation, file uploads |
| ChatGPT Pro | S$218 (approx.) | monthly | All Plus features, unlimited GPT-4o & reasoning models, advanced voice/video, deep research, Operator agent |
| ChatGPT Team (monthly) | S$32.70 per user | monthly | Includes Plus features, shared workspace, admin tools, Google Drive integration, higher limits |
| ChatGPT Team (annual) | S$27.25 per user | annual | Same as monthly Team but at lower per-user rate (billed upfront) |
All prices reflect base USD pricing plus 9% Singapore GST where applicable. ChatGPT Go is a newer lower-cost tier globally released in early 2026.
Prices can vary by payment method and region; confirm the exact S$ amount in your account or app store before purchasing.
Under Singapore's Consumer Protection (Fair Trading) Act (CPFTA), there is no automatic right to a refund simply for changing your mind on subscription services. Refunds are mandatory only if a service is defective or misrepresented.
Digital subscriptions are not covered by a statutory cooling-off period unless the seller explicitly offers one. Consumers can seek mediation through the Consumers Association of Singapore (CASE) for unresolved disputes.
If you believe the service was misrepresented or defective, gather documentation and contact the provider first, then escalate to CASE if necessary.
Some users report ChatGPT is helpful and versatile for work and general information. Free access and useful features are commonly praised.
Other users report concerns about inaccurate or fabricated outputs, repetitive responses, poor memory, and occasional slow or malfunctioning features. These issues have led some reviewers to cancel subscriptions.
A frequent error is cancelling on the web when the subscription was purchased through the App Store or Google Play. Always cancel in the same platform where you originally subscribed.
Failing to request refunds within stated time windows (commonly 14 days for accidental buys) or not retaining receipts reduces the chance of a successful refund. Save confirmations and transaction IDs.
Some users assume cancellation deletes their account and data; this is not automatic. If you need data removed, use the account deletion or data-export options separately.
| Plan | Price (S$) | Period | Best for |
|---|---|---|---|
| ChatGPT Go | S$13.00 | monthly | Budget users who want more messages and basic uploads |
| ChatGPT Plus | S$27 - 29 | monthly | Individual users seeking priority access and advanced models |
| ChatGPT Pro | S$218 (approx.) | monthly | Power users and professionals needing advanced research and tools |
| ChatGPT Team (monthly) | S$32.70 per user | monthly | Small teams requiring collaboration and admin controls |
| ChatGPT Team (annual) | S$27.25 per user | annual | Teams wanting a lower per-user cost billed annually |
General pricing and recent changes for Singapore are covered in these guides:
320 SERANGOON ROAD, #11‑06, CENTRIUM SQUARE, Singapore 218108.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.