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Cancel ANYDESK
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Anydesk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Anydesk: Easy Method
What is Anydesk
Overview
AnyDesk is remote desktop software that lets users connect to and control devices remotely for support, file transfer, and collaboration.
It is subscription-based for business features and is available on desktop and mobile platforms.
Typical usage
Individuals and companies use AnyDesk for remote IT support, remote access to workstations, and managed device fleets.
Licensing and billing depend on where you buy the subscription (AnyDesk web portal, App Store or Google Play).
How to cancel Anydesk
Cancel via AnyDesk web portal (my.anydesk)
- Sign in to your my.anydesk account.
- Go to Settings (Interface I) or the License tab (Interface II).
- Click “Cancel Subscription”.
- Cancel at least 30 days before the renewal date to avoid auto-renewal. Official instructions
Cancel via mobile stores (iOS / Android)
- iOS (Apple App Store): Settings > [Your Name] > Subscriptions > select AnyDesk > Cancel Subscription. Billing is handled by Apple. See guidance at Postclic.
- Android (Google Play): In Google Play app, Profile > Payments & subscriptions > Subscriptions > select AnyDesk > Cancel Subscription. Billing is handled by Google. See guidance at Postclic.
What happens when you cancel
Access and service continuity
Cancelling prevents automatic renewal at the next billing cycle if done in time. Your paid access typically continues until the current paid period expires.
After the paid term ends, access to licensed features will end unless you renew.
Data and account status
Your account and settings usually remain accessible for login, but licensed features tied to an active subscription will stop after expiry.
If you require written confirmation, save the cancellation confirmation or consider sending a written cancellation as proof.
Will I get a refund?
Trial and trial-end notifications
AnyDesk trial periods are typically 14 - 30 days. Cancel during the trial to avoid conversion to a paid subscription.
AnyDesk notifies users at least 3 days before trial end. See AnyDesk Terms for trial details.
Post-purchase refunds and exceptions
- There is no general automatic 14-day refund right under AnyDesk’s global Terms; refunds are not guaranteed.
- Pro-rata refunds may apply only in specific termination-for-cause cases (per AnyDesk’s contract terms).
- If you purchased via App Store or Google Play, refunds are handled by Apple or Google according to their policies.
Anydesk plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Solo | S$369.92 per month (annual subscription equivalent) | Annual billing (monthly equivalent) | 1 licensed user; 3 login devices; up to 100 managed devices; unlimited interactive access; mobile support |
| Standard | S$579.92 per month (annual subscription equivalent) | Annual billing (monthly equivalent) | 20 licensed users; team management features; 500 managed devices; unlimited interactive access |
| Advanced | S$1,290.68 per month (annual subscription equivalent) | Annual billing (monthly equivalent) | 100 licensed users; 2 concurrent connections (expandable); 1000 managed devices; advanced user-management features |
Price source and notes
Prices are from an authorized AnyDesk reseller in Singapore (Tech Profuse) as of February 2026; official AnyDesk site lists prices in USD or CNY.
Singapore-specific SGD pricing may be offered via resellers rather than on the global AnyDesk site.
Your consumer rights in Singapore
What AnyDesk’s Terms state
- Cancellation via the customer portal or in writing is required at least 30 days before renewal to prevent auto-renewal (per AnyDesk Terms).
- Global Terms do not promise a general 14-day cooling-off refund; refunds are conditional.
Local considerations in Singapore
Singapore consumer-protection laws may offer remedies in certain cases, but outcomes depend on the purchase channel and specific facts.
If you bought from a local reseller, contact that reseller about cancellation and refund policies; platform purchases follow Apple/Google rules.
Customer experiences
Positive feedback
Some users praise AnyDesk for ease of use, stability and responsive support, describing it as an "outstanding piece of software." See reviews.
Negative feedback
Common complaints include unclear or difficult cancellation processes, unexpected charges, price increases, and poor refund responsiveness.
Users also report technical limits (session timeouts, device limits) and variable customer-support responsiveness in some cases. See reviews.
Documentation checklist
Essential items to gather
- Account email and AnyDesk order ID or license key.
- Invoice or payment receipt showing charge date and amount.
- Renewal date and subscription type (web portal, App Store, Google Play).
Proof and communication records
- Saved cancellation confirmation or screenshot of cancelled status.
- Email threads with support, payment disputes, or store receipts.
- For written cancellations, proof of delivery (registered mail receipt).
Common mistakes
Missing the 30-day deadline
Not cancelling at least 30 days before renewal is a frequent mistake that results in an auto-renewed charge.
Always check your renewal date and set a reminder well in advance.
Cancelling in the wrong place or assuming a refund
Users often try to cancel in the AnyDesk portal when the subscription was billed by Apple or Google - those require cancellation through the store.
Also, assuming a post-purchase refund will be granted by AnyDesk can lead to disappointment; refunds are not guaranteed under global Terms.
Comparative recap
Quick comparison (methods)
| Method | Where to cancel | Refund handled by | Key notes |
|---|---|---|---|
| Web portal (my.anydesk) | my.anydesk account Settings / License tab | AnyDesk (per contract terms) | Must cancel ≥30 days before renewal to avoid auto-renewal. Portal guide |
| Apple App Store (iOS) | iOS Settings > Subscriptions | Apple | Billing and refunds handled by Apple; cancel in the App Store to stop renewals. How to cancel |
| Google Play (Android) | Google Play app > Subscriptions | Billing and refunds handled by Google; cancel in Play Store to stop renewals. How to cancel |
Choosing the right route
Cancel where you were billed: web-portal purchases via my.anydesk; mobile purchases via the relevant app store.
Check refund responsibilities: platform purchases follow platform refund rules, web purchases follow AnyDesk contract terms.
After cancelling
What to check immediately
- Save or screenshot the cancellation confirmation and any reference number.
- Monitor your bank/card for any unexpected charges after cancellation.
Helpful links and next steps
- AnyDesk cancellation/help article: support.anydesk.com
- General cancellation guidance for App Store / Google Play: postclic.com
- Read user feedback and experiences: Trustpilot reviews
Address
Corporate address
AnyDesk Software GmbH
Türlenstraße 2, 70191 Stuttgart, Germany
Written cancellations
If you prefer written cancellation for record-keeping, consider sending a registered letter to the corporate address and keep proof of posting.
For platform purchases, follow App Store or Google Play procedures instead of sending mail to the corporate address.