Cancellation Appy Pie: Easy Method

What is Appy Pie

Overview

Appy Pie is a no-code platform for building mobile apps, websites, chatbots and automation without programming knowledge.

It operates on subscription plans with different feature sets and billing options aimed at small businesses and individuals.

Services covered

Services include App Builder, Website Builder and Appy Pie Automate products, each with their own terms and billing rules.

Billing and support practices vary by product and by where the subscription was purchased (direct, Apple App Store, Google Play).

How to cancel Appy Pie

Cancel via your Appy Pie account (direct subscriptions)

• Log into your Appy Pie account dashboard.
• Locate Subscriptions or Billing in account settings and select the active subscription.
• Choose Cancel or Turn Off Auto‑Renew and follow the on‑screen confirmation steps.

Cancel via app stores or support

• If you subscribed through Apple App Store, cancel via Apple ID settings (Subscriptions) on your device; Appy Pie cannot cancel Apple purchases.
• If you subscribed through Google Play, cancel via Google Play Subscriptions in the Play Store; Appy Pie does not manage Play subscriptions.
• For issues, contact Appy Pie support if you need account assistance for direct subscriptions or look up store refund options for store purchases.

What happens when you cancel

Access and renewal

Cancellations of direct subscriptions generally stop future renewals and take effect at the end of the current billing period.

Renewal charges are not applied after cancellation, but you retain access until the paid period ends unless exceptions apply.

Exceptions and product specifics

Monthly Website Builder plans that included a free domain or Google Workspace may be locked immediately upon cancellation.

Appy Pie Automate cancellations stop future renewals and remain active until the end of the current billing cycle with no pro‑rata refunds.

Will I get a refund?

Standard refund policy

Digital services delivered immediately are generally non‑refundable after payment and renewal charges are final under Appy Pie terms.

This means routine cancellations typically do not trigger partial or pro‑rata refunds.

Refund exceptions

• If the first paid charge follows a free trial, you may request a full refund within 7 days of that charge, subject to a deduction of 3% or the actual processing fee (whichever is higher).
• Subscriptions made via Apple App Store or Google Play are subject to Apple/Google refund policies and must be handled through those stores.

Appy Pie plans and pricing

Pricing summary

The table below lists the annual billing rates converted to SGD per app/month as provided in the verified data.

Actual billing may vary by billing cycle, currency conversion at purchase time, and whether you chose monthly vs annual billing.

Your consumer rights in Singapore

Legal framework

Singapore law does not provide a specific 14‑day cooling‑off for digital content like apps, unlike some consumer directives elsewhere.

Consumers are protected by the Consumer Protection (Fair Trading) Act and the Consumer Protection (Trade Descriptions) Act against unfair or misleading practices.

Practical remedies

• If Appy Pie failed to clearly disclose free trial conversion, billing terms, or cancellation steps, you can contest charges as misleading or unfair.
• Where contractual refund windows (e.g., the 7‑day trial refund) conflict with local fair trading rules, you may seek remedies through local consumer authorities or dispute channels.

Customer experiences

Positive feedback

Many users praise Appy Pie for its ease of use, drag‑and‑drop interface and responsive customer support for building apps without coding.

Review platforms such as Capterra and G2 show strong positive sentiment for usability and support in many cases.

Negative feedback

Complaints include aggressive billing practices, unexpected charges after trial cancellation, and difficulty obtaining refunds or unsubscribing on some occasions.

Some reviewers report upselling, confusing pricing, and needing to email support rather than using a clear cancel button.

Documentation checklist

What to gather before contacting support

• Account email and username used for the Appy Pie account.
• Order/invoice number, transaction date, payment method and amount charged.
• Screenshots of subscription status, trial start/end dates, and any cancellation attempts or confirmation screens.

Additional evidence to support a refund or dispute

• Copy of terms shown at signup if available (trial conversion notice, renewal terms).
• Correspondence with Appy Pie support or app store refund requests and responses.
• Receipts from Apple or Google if subscription was purchased through their stores.

Common mistakes

Canceling in the wrong place

Example: Users cancel in the Appy Pie dashboard but actually subscribed through Apple or Google Play. In that case, the store subscription remains active and will still renew.

Always check where the purchase was made and cancel via that platform if necessary.

Misunderstanding product exceptions

Example: Expecting a pro‑rata refund after early cancellation. Appy Pie generally does not provide partial refunds and may lock some Website Builder services immediately on monthly cancellations.

Read the product terms for immediate lock exceptions and the 7‑day post‑trial refund window for first paid charges.

Comparative recap

At‑a‑glance comparison

The table below summarizes pricing, core features and common cancellation/refund behavior for quick decision making.

Use this to match a plan to your needs and to set expectations about billing and refunds.

After cancelling

Immediate steps

• Save cancellation confirmations and any end‑of‑term dates shown in your account.
• Export or back up data, assets and content you may need after access ends.

Where to find official terms and help

• Appy Pie Terms of Use - main source for cancellation and refund rules.
• Appy Pie Automate Terms & Conditions - product‑specific terms for Automate.
• Third‑party guide on cancelling Appy Pie - practical cancellation walkthroughs.
• User reviews on Trustpilot - read experiences from other customers.

Address

Corporate address (listed)

3rd Floor, 207 Regent Street, London, England W1B 3HH, United Kingdom.

Use this address for formal postal correspondence where required; Appy Pie does not list a Singapore‑specific postal address publicly.

Contacting support

For direct subscription actions, use your Appy Pie account dashboard or the official support/contact channels referenced in the Terms of Use.

For store purchases, contact Apple or Google Play support directly for cancellations and refunds.