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I hereby notify you of my decision to terminate the contract relating to the Cli Studios service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cli Studios: Easy Method
What is Cli Studios
Overview
CLI Studios is an online platform that provides dance and performing-arts classes, tools for course creation, and student-management features.
The service is subscription-based and delivers video content, tutorials, and related learning resources.
How it is delivered
CLI operates via web accounts and mobile apps (iOS App Store and Android/Google Play integrations).
Billing and subscription controls depend on how you signed up (web, Apple App Store, or Google Play).
How to cancel Cli Studios
Cancel via Web (CLI Studios website)
- Log into members.clistudios.com → Settings → Payment Info → Cancel Membership.
- On desktop choose a reason, confirm through the pop-ups, then receive a confirmation email with the cancellation date.
Cancel via mobile apps (iOS / Android)
- If you subscribed through the Apple App Store, cancel in your iOS subscription settings - not on the CLI website.
- If you subscribed through Google Play, cancel via Google Play's subscription settings (use the Google Play app).
- Note: the CLI app listing is available on the App Store for Singapore: CLI Studios on the App Store.
What happens when you cancel
Access after cancellation
When you cancel, CLI processes the request but the subscription typically remains active until the end of the current billing cycle.
You retain access to paid content until the cancellation date shown in the confirmation email.
Account and data
After the final billing date your access to the subscription library ends; account details and any free account features may remain per CLI's internal policies.
Save any progress or receipts you need before access ends.
Will I get a refund?
CLI Studios refund policy
CLI Studios states that subscription payments are non-refundable; you may cancel to avoid future charges but fees already paid are generally not returned.
This "no refunds" policy applies to subscriptions purchased directly from CLI.
Platform-specific refunds and exceptions
If you subscribed via the Apple App Store, CLI cannot issue refunds; Apple handles App Store refunds instead.
To request an Apple refund, use Apple's refund process (for example, reportaproblem.apple.com). For Google Play purchases, request a refund through Google Play.
Cli Studios plans and pricing
Current Singapore pricing (verified)
The following pricing items are taken from available verified data for Singapore.
Notes on availability
Monthly plan appears deprecated and may not be available for new signups. Annual pricing is shown in SGD for the App Store listing.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Annual Subscription | S$288.98 | Annual | Full access to the CLI Studios library after 7-day free trial |
| Monthly Subscription (deprecated) | S$42.98 | Monthly | Monthly access (legacy plan, may no longer be available) |
Your consumer rights in Singapore
General protections
Under Singapore consumer protection principles (e.g., fair trading requirements), businesses must not use misleading practices and should provide clear billing and renewal information.
Transparent disclosure of automatic renewal terms and an accessible cancellation process are expected under fair-trading norms.
When to escalate
CLI's "no refund" stance is commonly enforceable for digital subscriptions in Singapore, but consumers may seek help if terms were not clearly disclosed or were misleading.
If you believe CLI's renewal or cancellation practices were unfair, consider contacting the Consumers Association of Singapore (CASE) for advice or redress.
Customer experiences
Positive feedback
- Many users praise the quality of classes and consider the content good value for learning and practice.
- App Store ratings and some reviews indicate generally positive content quality for users who keep subscriptions.
Negative feedback and common complaints
- Repeated complaints exist about difficulty cancelling during trial periods and being auto-charged after attempted cancellation.
- Multiple customers report challenges obtaining refunds and slow or no response in some complaint channels; see the CLI profile and complaints: BBB complaints.
Documentation checklist
Essential items to collect
- Account confirmation or membership cancellation email from CLI.
- Payment receipts or bank/credit card statement showing charged amounts and dates.
- App store purchase receipt or Google Play order confirmation if you paid through a mobile store.
Supporting evidence
- Screenshots of account settings, cancellation attempts, and any error messages.
- Records of correspondence with CLI (dates, times, and content of messages or calls).
Common mistakes
Missing the trial cancellation window
Many users do not cancel during the free trial or fail to confirm cancellation in the platform where the subscription was created.
Always check which platform billed you (CLI website vs App Store vs Google Play) before attempting to cancel.
Expecting automatic refunds or prorations
Assuming a prorated refund after cancelling is a common error; CLI's stated policy is that payments are non-refundable.
Also, attempting to cancel a mobile-store subscription from the CLI website will not stop Apple or Google billing.
Comparative recap
Quick comparison by channel
The table below summarizes cancellation method, refund ability, and period for each channel.
How to use the table
Match the channel you used to subscribe with the appropriate cancellation route shown in the table.
| Channel | How to cancel | Refunds | Period |
|---|---|---|---|
| Web (CLI website) | members.clistudios.com → Settings → Payment Info → Cancel Membership | Non-refundable (no prorated refunds per CLI policy) | Annual / Monthly |
| Apple App Store (iOS) | Cancel in iOS subscription settings (App Store subscriptions managed by Apple) | CLI cannot issue refunds; request via Apple (Apple handles refunds) | Annual / Monthly |
| Google Play (Android) | Cancel in Google Play subscription settings | Request refunds via Google Play; CLI cannot directly change Google billing | Annual / Monthly |
After cancelling
Monitor your statements
Keep checking your bank or card statements for any unexpected renewals after cancellation.
Retain confirmation emails and screenshots until billing is fully stopped and any disputes are resolved.
Where to get platform help
For App Store purchases use Apple's refund process (for example, reportaproblem.apple.com); CLI cannot refund App Store charges.
For complaints or documented unresolved issues, you may consult the CLI App Store page: CLI Studios on the App Store, or review public complaint records: BBB complaints.
Address
Corporate address (publicly listed)
CLI Studios, Inc., 7735 Sepulveda Blvd., Van Nuys, California 91405, United States.
This is the publicly available U.S. corporate office address; no Singapore office address was found in verified records.
Local presence
No verified Singapore office or local contact was found in the available sources.
If you need to escalate locally, consider contacting Singapore consumer channels such as CASE for guidance.