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Cancel CLOCKIFY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Clockify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Clockify: Easy Method
What is Clockify
Overview
Clockify is a time-tracking application for individuals and teams that records work hours, generates reports and supports invoicing and project tracking.
Where it runs
Clockify is available on web, desktop, browser extensions and mobile apps, with a Free plan and paid tiers for added features.
How to cancel Clockify
Cancel via web (workspace owner/admin)
- Log into Clockify on the web as a workspace owner or admin.
- Go to Workspace → Settings → Subscription or Billing tab.
- Click “Cancel subscription” and confirm the cancellation.
Cancel via app stores (iOS / Google Play)
- iOS/macOS: Cancel subscriptions through your Apple ID subscription settings; you cannot cancel from inside the Clockify app. See the App Store listing for details: Clockify on the Singapore App Store.
- Google Play: Cancel in the Google Play app under Subscriptions or via play.google.com (follow Google Play subscription management steps). Postclic and Clockify instructions note that Play purchases must be managed through Google Play: Postclic: Cancel Clockify.
What happens when you cancel
Access after cancellation
After you cancel, paid features remain available until the end of your current billing period.
At the billing period end the workspace downgrades to the Free plan; your tracked data remains accessible under the Free tier.
Renewals and seats
Cancellation stops future billing for the subscription being cancelled; seats and paid features will not renew at the next billing cycle.
If you removed seats or downgraded voluntarily, those changes typically do not trigger refunds (see refund section).
Will I get a refund?
Standard policy
Clockify generally does not issue cash refunds for unused portions of a billing period or voluntary downgrades.
Exceptions and claims
- Refunds are considered only in exceptional cases, such as billing mistakes caused by system errors.
- If you believe an incorrect charge occurred, contact support with documentation and ask for review of a possible refund or credit.
Clockify plans and pricing
In-app (App Store) prices shown in SGD
Below are the App Store in-app purchase prices shown for the Singapore store. Web billing is displayed in USD on the official pricing page.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Clockify Premium Week (iOS In‑App Purchase) | S$3.98 | Weekly | Unlocks Premium features for one week via iOS app |
| Clockify Premium Month (iOS In‑App Purchase) | S$6.98 | Monthly | Unlocks Premium features for one month via iOS app |
| Clockify Premium Year (iOS In‑App Purchase) | S$19.98 | Yearly | Unlocks Premium features for one year via iOS app |
Your consumer rights in Singapore
Applicable law
The Consumer Protection (Fair Trading) Act applies in Singapore for unfair trading practices and defects in goods and services.
Digital subscriptions and refunds
- Singapore law does not automatically grant a statutory cooling-off or 14‑day refund for digital subscriptions unless the provider states it in their terms.
- Because Clockify generally does not offer refunds in its policy, customers in Singapore are unlikely to have automatic refund rights unless a specific error or misrepresentation occurred.
Customer experiences
Positive feedback
- Local Singapore reviewers praise flexibility, cross-platform use, and useful breakdowns for invoicing.
- Users often note good value for money, ease of use, auto-tracking and colour-coded project views.
Common complaints
- Some users report dissatisfaction with refund refusals and limited multi-currency invoicing at client level.
- Mobile users sometimes report sync problems, slow performance, duplicate entries and bugs - especially on Android.
Documentation checklist
What to gather before contacting support
- Account email and workspace name; confirm you are the workspace owner or admin.
- Purchase method: web (Clockify billing), Apple App Store, or Google Play.
- Payment receipts, invoice numbers, billing dates and amounts charged.
Support evidence
- Screenshots of subscriptions in Apple/Google account pages if purchased via app stores.
- Any error messages, duplicate charges or unexpected behavior that supports a refund claim.
Common mistakes
Cancelling the wrong place
Example: attempting to cancel an Apple or Google Play subscription inside the Clockify mobile app will not work.
Always cancel App Store subscriptions via Apple ID settings and Google purchases via Google Play subscriptions.
Assuming automatic refunds
Example: users often expect a prorated cash refund after downgrading or removing seats; Clockify typically does not provide such refunds.
If you need refund consideration, prepare documentation and open a support request promptly explaining the issue.
Comparative recap
Quick method comparison
The table below summarises cancellation routes, refund likelihood, and where to manage each purchase type.
Comparison table
| Purchase type | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| Web (Clockify billing) | Workspace → Settings → Subscription/Billing → Cancel | Low (only in exceptional billing-error cases) | Paid features until end of billing period |
| iOS / App Store | Apple ID subscription settings (not inside app) | Low (Apple handles refunds; Clockify rarely issues cash refunds) | Access until Apple subscription period ends |
| Google Play | Google Play Subscriptions section or play.google.com | Low (Google handles refunds; Clockify exceptions are rare) | Access until Google subscription period ends |
After cancelling
Immediate steps
- Save billing receipts and screenshots of the cancellation confirmation for your records.
- Verify that paid features remain available until the end of the current billing cycle.
Where to get help and further reading
- Official cancel instructions: Clockify - Cancel subscription
- Clockify pricing page (web): Clockify - Pricing
- Postclic summary of cancellation routes: Postclic - How to cancel Clockify
- App Store listing (SG): Clockify on the Singapore App Store
Address
Corporate address
COING Inc, 2100 Geng Road, Suite 210, Palo Alto, California 94303, United States.
Support access
For billing disputes or refund requests, use the Clockify help pages and submit a support request through the official site referenced above.