What is Cover Letter Now
Service overview
Cover Letter Now is an online SaaS tool that helps users create personalized cover letters and resumes using templates and guided prompts. It is offered through a web interface and via mobile app platforms.
How it is delivered
The service is accessed either directly on the website (cover-letter-now.com) or through app-store purchases, which defer billing to the platform (Apple App Store or Google Play). Terms of use and billing rules apply per the channel used.
How to cancel Cover Letter Now
Cancel via the website
- Sign in to your account on cover-letter-now.com.
- Go to My Account → My Settings and select the cancellation option.
- Cancellation takes effect at the end of the current billing cycle and you will receive a cancellation confirmation number by email.
Cancel app-based subscriptions
- Subscriptions purchased through the Apple App Store must be cancelled via your Apple subscription settings or reportaproblem.apple.com.
- Subscriptions purchased through Google Play must be cancelled via Google Play subscriptions.
- Cover Letter Now defers to the platform billing systems for app purchases; contact the platform support if needed.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing cycle. You retain access to paid features for the remainder of that period.
Account and data
Your account and any work you saved remain tied to your account unless you delete them. The provider’s terms govern data retention and any deletion processes.
Will I get a refund?
Cover Letter Now refund policy
Cover Letter Now’s stated policy is that past charges are not refunded and all sales are final; cancelled subscriptions are not refundable.
Exceptions and platform refunds
- Trial/start-period cancellations may be eligible for a discretionary refund, but refunds after a billing cycle are not guaranteed.
- For app-store purchases, users should request refunds via Apple or Google Play processes where available; platform rules and statutory rights may apply.
Cover Letter Now plans and pricing
Where to check prices
Pricing and plan details can change; always check the official Cover Letter Now site or the app store listing you used to purchase. Do not rely on third-party reports for exact rates.
Currency and local pricing
No official Singapore Dollar pricing was found in the available verification data. Anecdotal user reports mention US-dollar monthly charges, but those are unconfirmed.
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore consumer protection does not generally grant a mandatory 14-day cooling-off period for digital content and services unless explicitly offered. Cover Letter Now does not advertise a statutory cooling-off right for Singapore consumers.
Platform-specific rights
- App Store and Google Play provide their own refund or withdrawal mechanisms; these may offer remedies depending on the circumstances.
- For Singapore users, act promptly with Apple or Google refund requests if you believe a charge is incorrect or unauthorized.
Customer experiences
Positive feedback
Many users praise the product as user-friendly and effective for quickly producing professional-looking letters and resumes. Templates and responsive customer representatives are often highlighted.
Negative feedback
Common complaints include unexpected recurring subscription charges, difficulty obtaining refunds, technical issues such as saving work, and limited template customization.
Documentation checklist
What to gather before contacting support
- Account email and username used for the subscription.
- Order or receipt emails and dates of charges.
- Screenshot(s) of the charge on your card or bank statement.
App-purchase specifics
- If purchased via Apple: Apple order ID and App Store purchase receipt.
- If purchased via Google Play: Google Play order ID and receipt.
- Cancellation confirmation number if you already cancelled via My Account.
Common mistakes
Mistaking a trial or one-off charge for no subscription
Users report thinking they made a small one-time purchase (for example, US$1 - $2) but were enrolled in an auto-renewing subscription. Always check the billing terms before confirming a purchase.
Using the wrong save/cancel flow
Some users lost work by using the wrong button (for example, pressing “Finish” vs “Save”) or encountering technical glitches. Regularly export or copy important drafts outside the service to avoid loss.
Comparative recap
Quick comparison
| Feature | = period | Web (cover-letter-now.com) | App Store | Google Play |
| Cancellation method | N/A | My Account → My Settings; provider confirmation email | Manage subscriptions in Apple ID settings | Manage subscriptions in Google Play |
| Refund policy | N/A | No refunds for past charges; trial refunds discretionary | Refund requests via Apple; subject to Apple policy | Refunds/withdrawal rights via Google Play; 14-day rules may apply |
| Access after cancel | Current billing cycle | Access until end of billing cycle | Access until end of billing cycle per purchase terms | Access until end of billing cycle per purchase terms |
After cancelling
Immediate steps
- Save or export any important cover letters and resumes before your access ends.
- Keep the cancellation confirmation number and any email receipts for records.
Where to get help and further reading
If you want to read user reviews and reports of common issues, one compiled review source is available here: Cover Letter Now reviews (ReviewFeeder).
For app-store billing problems, contact Apple or Google Play support promptly and provide order IDs and screenshots to support refund or dispute requests.
Address
Legal / mailing address
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, United States of America.
Notes about contacting
Use the address only for legal notices or arbitration as indicated in the provider’s terms. For billing and account issues, follow the in-account cancellation flow or platform support channels.