Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel CREATIVE MARKET
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Creative Market service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Creative Market: Easy Method
What is Creative Market
Overview
Creative Market is an online marketplace for digital design assets, templates, fonts, graphics, and related creative resources. It operates on a purchase and subscription model where users can buy individual items or subscribe for membership benefits.
What they sell
Offerings include fonts, templates, graphics, and other downloadable assets created by independent shop owners. Most products are delivered as digital files for immediate download after purchase.
How to cancel Creative Market
Cancel by platform
- If you subscribed via the App Store (Apple), cancel through Apple’s subscription settings; Creative Market cannot cancel App Store subscriptions for you and billing stops at the end of the current period.
- If you subscribed via Google Play (Android), cancel in the Google Play app under Payments & Subscriptions; billing will stop after the current billing period ends.
- If you subscribed on the Web (Creative Market website), cancel via your Creative Market account settings; account cancellation does not guarantee a refund and credits/assets are handled at Creative Market’s discretion.
General notes and timing
- Always confirm the platform you used to subscribe before cancelling to ensure you cancel in the correct place.
- Billing typically stops at the end of the current paid period after cancellation; you are not billed again unless you re-subscribe.
What happens when you cancel
Access and renewals
When you cancel a subscription, automatic renewals stop and you will not be charged for future periods. Access to any active subscription benefits usually continues until the paid period ends.
Purchased items and licenses
Items you purchased remain subject to the license you received at purchase. If you receive a refund, Creative Market may require deletion of product files and revocation of the license.
Will I get a refund?
Refund policy summary
- Refunds are offered only in a limited set of circumstances and only within a 3-day window from purchase.
- Membership refunds are allowed only within 3 days of the initial subscription and only if no download credits have been used.
Important exceptions and conditions
- Refunds are considered for duplicate purchases, irreparable technical issues after contacting the Shop Owner, or clear product misrepresentation.
- If a purchase used credits or a mix of credits and cash, any refund will be issued entirely in credits - no partial cash refunds.
- All refunds are at Creative Market’s sole discretion, and refunded users must delete product files and stop using licensed assets when a refund is granted.
Creative Market plans and pricing
Where to check current pricing
Creative Market’s plans, promotions, and pricing can change. Check the official payment and plans page for the latest information.
Official help and payment information is available here: Creative Market - Payment Help (SG).
Notes on trials and promotions
Do not assume trial or promotional terms; review the specific offer details on Creative Market before subscribing. Trial availability and terms can differ by platform and region.
Your consumer rights in Singapore
Digital goods and cooling-off rules
Singapore does not provide a statutory cooling-off or automatic refund right for purely digital goods downloaded immediately. The standard direct selling cooling-off period does not generally apply to immediate digital downloads.
How this affects refunds
- Creative Market’s limited 3-day refund window and discretionary policies are consistent with Singapore’s approach to digital content.
- Expect Creative Market to apply its stated conditions (duplicate purchase, misrepresentation, technical issues) rather than any automatic consumer right to refunds for digital downloads.
Customer experiences
Positive feedback
- Users praise the wide, varied selection of high-quality design assets and an easy-to-navigate marketplace.
- Many reviewers note responsive customer service when products don’t meet expectations and fast downloads and checkout experiences.
Negative feedback
- Common complaints include broken download links, missing files, and unresponsive shop owners when issues arise.
- Some users report confusion over the credit system, payment errors on membership renewals, and occasional outdated content or technical issues.
Documentation checklist
Required items before contacting support
- Order ID or subscription ID (from your receipt or account page).
- Registered email address used for the Creative Market account.
- Platform where purchase was made (App Store, Google Play, or Web).
Helpful extras
- Screenshot of the receipt or payment confirmation showing date and amount.
- Screenshots or copies of error messages, broken downloads, or missing files.
- Any correspondence with the Shop Owner if the issue was about a specific product.
Common mistakes
Cancelling in the wrong place
A frequent error is cancelling on the Creative Market website when the subscription was purchased through Apple or Google. That does not stop App Store or Google Play billing.
Always confirm whether you subscribed via the App Store, Google Play, or the website before cancelling.
Expecting automatic refunds or prorated credits
Many users expect prorated or automatic refunds after cancelling a subscription; Creative Market does not offer prorated or partial refunds for subscriptions.
Also note that refunds are limited to a 3-day window and conditional; do not assume a refund will be granted simply because you cancelled.
Comparative recap
Quick comparison
| Feature | Period | Cancellation method | Refunds |
|---|---|---|---|
| Membership subscription | monthly / annual | Web: Account settings; App Store: Apple subscription settings; Google Play: Play Store | Only within 3 days of initial subscription and only if no download credits used; no prorated refunds |
| One-time asset purchase | N/A | Request via Creative Market support or contact the Shop Owner first | Limited refund window (3 days) for duplicates, irreparable technical issues, or misrepresentation |
| Credits used | N/A | Credits are managed in account; refunds handled by support | Refunds issued as credits only if applicable (no cash refunds for credit use) |
How to read this table
The Period column uses monthly and annual where subscription billing types apply. N/A indicates the item is not a recurring plan.
Use the table to quickly identify where to cancel and the likely refund outcome based on purchase type.
After cancelling
What to keep
Keep copies of receipts, screenshots of your cancellation confirmation, and any support correspondence until the billing cycle ends and any disputes are resolved.
If you receive a refund, delete all product files and stop using the licensed assets as required by Creative Market’s refund terms.
Useful links
- Creative Market - Payment Help (SG)
- Creative Market on the App Store (SG)
- Postclic - How to cancel Creative Market
- Trustpilot - Creative Market reviews
Address
Company address
Creative Market Labs, LLC, 600 Congress Ave, 14th Floor, Austin, TX 78701, USA.
Support and legal notices
For formal notices (DMCA, legal), consult Creative Market’s Terms of Service or the official help pages linked above for the correct contact channels.