What is Elegant Cv
Summary
Elegant Cv is an online platform that helps users create professional resumes with customizable templates and export options such as PDF/DOCX.
The service is subscription-based and offers both monthly and annual premium plans with additional features like unlimited templates and downloads.
Service type
Elegant Cv operates as a web app and a mobile app presence; some purchases and recurring billing are handled through the platform and some through app stores.
Billing and subscription management depend on how the plan was purchased (direct on the website or via App Store / Google Play).
How to cancel Elegant Cv
Cancel via website (direct subscription)
- Go to the Elegant Cv cancellation page on their help site for direct cancellation.
- Follow the on-screen prompts to cancel - the FAQ states you can cancel anytime in under 30 seconds.
- Reference: Elegant Cv Help - Premium subscription.
Cancel via App Store or Google Play
- If you bought the subscription through Apple or Google, cancel the subscription in your Apple ID or Google Play subscriptions settings.
- Do not rely on uninstalling the app - uninstalling does not cancel the ongoing subscription or stop billing.
- Open your device subscription settings, locate Elegant Cv, and tap Cancel Subscription to stop renewals.
What happens when you cancel
Access and renewal
When you cancel, your subscription will not renew at the next billing date; you usually retain access until the end of the paid period.
Immediate access removal can occur only if terms specify it; check the confirmation message shown when you cancel for exact timing.
Account data and files
Your created CVs and account data typically remain accessible in your account until you delete them or until account retention policies apply.
Export any final copies (PDF/DOCX) before deleting your account to avoid losing work.
Will I get a refund?
Refund eligibility
- Refunds are available only for purchases that explicitly include a refund window: 14‑Day refund for Monthly plans or 30‑Day refund for Annual plans.
- If your purchase included one of these refundable plans and you are within the stated window, you may request a refund per the FAQ.
Exceptions and no-refund cases
- If the subscription you bought does not include a 14‑day (monthly) or 30‑day (annual) refund option, the company generally does not provide refunds.
- Refunds for app-store purchases often must be requested through Apple/Google’s refund processes, not via the Elegant Cv website.
Elegant Cv plans and pricing
Available reported plans
The table below lists user‑reported pricing from available summaries. No official SGD pricing was found in the verified data.
Prices are reported in USD equivalents and may vary by region or app-store billing.
| Plan | Price | Period | Features |
| Premium Subscription (reported) | $19.00 | monthly | Unlimited templates; PDF/DOCX downloads; unlimited devices |
| Annual Subscription (reported) | $99.00 | annual | Same premium features (annual billing) |
Currency and source notes
Reported prices come from user summaries and chargeback reports; Elegant Cv may bill in other currencies via app stores or local payment processors.
Always check the exact charge currency and amount on your receipt or bank statement when reviewing pricing.
Your consumer rights in Singapore
Relevant consumer protections
Singapore law, notably the Consumer Protection (Fair Trading) Act (CPFTA), protects consumers from unfair practices such as misleading subscription terms or unauthorized recurring billing.
Transparency issues and hidden auto‑renewals may fall under unfair trade practices under the CPFTA.
What you can do locally
- Contact CASE (Consumers Association of Singapore) to file a complaint if you believe terms were deceptive or billing unauthorized.
- Consider pursuing a claim in the Small Claims Tribunals for amounts within its jurisdiction if informal remedies fail.
Customer experiences
Positive feedback
Many users praise Elegant Cv for an intuitive interface, modern templates, and smooth editing that helps resumes stand out.
Five‑star reviews often mention responsive customer support and ease of exporting CVs.
Common complaints
Lower‑rating reviews frequently describe unexpected recurring charges and unclear subscription terms or trial conditions.
Users report difficulty canceling and billing that continued after they thought they had canceled, leading some to seek chargeback assistance.
See user reviews: Trustpilot - Elegant Cv reviews.
Documentation checklist
Must-have documents
- Order confirmation or invoice showing the transaction date and amount.
- Bank or card statement entries that show the charge(s).
- Screenshots of subscription settings, cancellation confirmations, or on‑screen receipts.
Helpful extras
- Correspondence with support (emails or in-app messages) showing attempts to cancel or request a refund.
- Device screenshots proving whether the subscription was purchased via app store or website.
- Any trial terms or promotional page screenshots that mention trial length or auto-renewal details.
Common mistakes
Assuming uninstall cancels the subscription
Many users mistakenly believe deleting the app cancels the subscription; app removal does not stop billing from Apple or Google.
Always cancel subscriptions from your account/subscriptions settings in the App Store or Google Play if purchased there.
Missing the refund window or wrong refund route
Another common error is missing the specific refund window (14‑day monthly or 30‑day annual) or requesting a refund from the wrong party.
App-store purchases generally require refund requests through Apple or Google rather than the service provider’s website.
Comparative recap
Quick comparison
The table below compares cancellation routes, auto‑renewal handling, and typical refund eligibility for the main purchase methods.
Use this to check which route matches how you originally subscribed.
| Method | How to cancel | Auto-renewal | Refund eligible | Period |
| Web (direct) | Cancel on Elegant Cv cancellation page (web). | Stopped when canceled; access usually until period end. | Yes if purchase included 14‑day (monthly) or 30‑day (annual) refund. | monthly / annual |
| App Store / Google Play | Cancel via Apple/Google account subscription settings. | Stopped when canceled in store; uninstalling does not stop renewal. | Refunds must generally go through Apple or Google refund processes; eligibility depends on plan and store policies. | monthly / annual |
After cancelling
Next steps
- Export and save final copies of your CVs (PDF/DOCX) before access ends.
- Keep confirmation screenshots or emails that show the cancellation date and status.
If you were billed incorrectly
- If you see unexpected charges, gather documentation and contact your bank or card issuer to dispute or request a chargeback where appropriate.
- For guidance on disputed charges and user-reported billing issues, see a chargeback summary: Chargeback - ElegantCv.app.
- Review user reports and community feedback at: Trustpilot - Elegant Cv.
Address
Mailing / operational address (listed)
80 Bendemeer Road, #07‑05, Singapore 339949.
Use this address for mailed correspondence when necessary.
Registered office (reported)
Reported corporate registry address: 29 Mayo Street, #02‑02 (as noted in public registry summaries).
If you intend formal legal correspondence, confirm the current registered office through official registry searches before sending documents.