What is Fasteasy.Io
Overview
Fasteasy.Io is a subscription-based SaaS platform for managing projects, tasks and team collaboration. It provides tools for task allocation, progress tracking and basic team workflows.
Service type
The service is subscription-driven and automatically renews by default unless cancelled. Billing and account management are handled via the web cabinet or the mobile app stores for purchases made on iOS/Android.
How to cancel Fasteasy.Io
From the website (web account)
- Log into your FastEasy web cabinet.
- Go to Account Settings → open the Subscription section → select "Cancel Subscription".
- Cancel at least 24 hours before the next billing cycle to avoid auto-renewal; access remains until the end of the paid period.
- See the official web cancellation instructions: Web cancellation guide.
From mobile stores and support
- iOS (App Store): Open Settings → tap your name → Subscriptions → select FastEasy → Cancel Subscription. Must cancel at least 24 hours before next billing. See: iOS cancellation.
- Android (Google Play): Open Google Play Store Menu → Subscriptions → FastEasy → Cancel Subscription, or in-app: Profile → Manage Subscription (redirects to Google Account). Cancel at least 24 hours before next billing. See: Android cancellation.
- If web or store channels are unavailable, submit a cancellation request via the FastEasy Contact Form (support). See: Contact Form option.
What happens when you cancel
Access and billing
Cancelling prevents future automatic renewals when done before the 24-hour cutoff prior to the next billing cycle. You retain access to paid features until the end of your current paid period.
Account and data
Account credentials remain active but paid features will cease after the paid period ends. For data retention or deletion specifics, check FastEasy support or contact support via the Contact Form.
Will I get a refund?
Refunds for web (direct) purchases
FastEasy offers a money-back guarantee under specific conditions (for example, technical issues or not receiving expected results). Eligible requests must be submitted via the Contact Form.
Refund requests for web purchases are processed within approximately 3 - 5 business days once validated. See: Web refund policy.
Refunds for App Store and Google Play purchases
Purchases made through Apple App Store require refund requests to Apple under Apple’s App Store policies.
Purchases made through Google Play require refund requests via Google Play’s refund process. See: App store refund guidance.
Fasteasy.Io plans and pricing
Where to check current pricing
Official plan names, features and current prices can change. Always check FastEasy’s official support pages or the app store listing for the most up-to-date information.
No Singapore-specific prices available
No official Singapore (SGD) pricing was located in the verified sources. Do not rely on third-party estimates; confirm prices on the official site or in your app store before purchase.
Your consumer rights in Singapore
Key rights under CPFTA
Under the Consumer Protection (Fair Trading) Act (CPFTA), consumers are entitled to clear information on automatic renewals and straightforward cancellation mechanisms.
Misleading practices, unfair contract terms, or difficulty cancelling may be considered unfair under local law.
What you can do if you have a problem
- Gather evidence: screenshots, payment receipts, cancellation attempts and support communications.
- Contact FastEasy support first and request a written resolution or refund where appropriate.
- If unresolved, you may lodge a complaint with CASE (Consumers Association of Singapore) for assistance and mediation.
Customer experiences
Positive feedback
Some users report that Fasteasy helped with discipline, weight-loss goals or made tasks easier to follow. Positive comments appear on review platforms and reflect satisfaction with core features.
Negative feedback and common complaints
Other users have reported issues such as unexpected charges, difficulty cancelling and slow support responses. These negative reports appear in public reviews and should be considered when deciding to subscribe.
For general user reviews, see community feedback on: Trustpilot - Fasteasy.io.
Documentation checklist
Before contacting support
- Account email and username used for the subscription.
- Subscription ID or order number (if available).
- Payment receipts or bank/credit card statement showing the charge.
Additional helpful items
- Screenshots of subscription settings, cancellation attempts, and any error messages.
- Dates and times of attempted cancellations and any support ticket numbers.
Common mistakes
Missing the 24-hour cutoff
One frequent error is cancelling after the 24-hour prior-to-next-billing cutoff. If you cancel too late, the subscription may renew and you will be charged for the next period.
Using the wrong channel or lacking proof
Another common mistake is cancelling in the wrong place (e.g., cancelling the web account but leaving the App Store or Google Play subscription active). Always confirm cancellation via the same channel used to purchase.
Also, contacting support without payment proof or dates slows resolution - keep receipts and screenshots ready.
Comparative recap
At-a-glance comparison
Quick notes
| Channel | How to cancel | Refund route | Key timing |
| Web (website account) | Account Settings → Subscription → Cancel | Submit request via Contact Form for eligible refunds | Cancel ≥24 hours before next billing |
| App Store (iOS) | Apple ID Settings → Subscriptions → FastEasy → Cancel | Request refund from Apple (App Store) | Cancel ≥24 hours before next billing |
| Google Play (Android) | Google Play → Subscriptions → FastEasy → Cancel | Request refund via Google Play | Cancel ≥24 hours before next billing |
| Support contact | Submit Contact Form (if other channels unavailable) | Web refunds handled via Contact Form; app refunds via app stores | Allow 3 - 5 business days for web refund processing |
After cancelling
What to monitor
- Watch for a cancellation confirmation email or on-screen confirmation after cancelling.
- Check your bank/credit card statement the next billing cycle to confirm no further charges.
Helpful links
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US
Notes
This address is provided from public records and service descriptions. For correspondence about billing or support, use the Contact Form via FastEasy support pages.