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Cancellation service #1 in Singapore
Filmmaker Pro is a subscription-based video editing app designed for mobile and desktop users. It provides editing tools, overlays, effects, chroma key and audio features for creating and exporting videos.
The app is distributed through major app stores and directly via the developer’s web/app interfaces. Billing and subscription controls depend on where you subscribed (App Store, Google Play, or directly on the web).
After cancelling, you generally retain access to the paid features until the end of your current billing period. The subscription will not renew once that period ends.
Auto-renewal stops when cancellation completes. Your projects, account details and purchased settings typically remain in your account, but exported files and local backups depend on where you saved them.
Filmmaker Pro states that no refunds are provided for any unused portion of the current subscription term. This applies regardless of when you cancel during the term.
Pricing and available plans can change; always check the official Filmmaker Pro pages or the app store listing for current plan names and cost details.
Do not assume or rely on guessed prices. For accurate figures, view the official app store listing or account subscription screen when signed in.
Under Singapore law (Consumer Protection (Fair Trading) Act and Lemon Law provisions), digital subscriptions are not automatically eligible for refunds merely because you change your mind.
Many users find Filmmaker Pro easy to use, praising features like text overlays, chroma key and built-in music/sound effects. Some long-term users report it remains worth paying for despite rough edges.
Common complaints include crashes, slow loading, lost projects, and discovering export/share requires payment late in the workflow. Restore-after-cancellation issues and usability gaps (no undo, trimming pain points) are also reported.
Waiting until the day of renewal can result in an unexpected charge. The provider’s guidance requires cancellation at least 24 hours before the billing period ends to avoid auto-renewal.
Many users assume cancelling triggers a pro-rata refund. Filmmaker Pro’s stated policy is no refunds for unused portions, so cancelling only stops future charges rather than returning paid funds.
Below is a concise comparison of how to cancel and refund treatment across common purchase channels.
| Platform | How to cancel | Refund | Period |
|---|---|---|---|
| App Store (iOS) | Settings → [your name] → Subscriptions → Filmmaker Pro → Cancel Subscription | No refunds for unused portion | Per billing cycle |
| Google Play (Android) | Google Play app → Profile → Payments & subscriptions → Subscriptions → Filmmaker Pro → Cancel | No refunds for unused portion | Per billing cycle |
| Web / direct | Log in to account → Account/Subscription settings → Cancel or contact support | No refunds for unused portion | Per billing cycle |
Confirm cancellation by checking your subscription status in the platform where you purchased. Keep the confirmation email or screenshot for your records.
App Store listing (for app details and official store information): Filmmaker Pro on the App Store.
For support, you can use the contact methods shown in the app or send an email to [email protected]. Keep copies of any replies.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.