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Cancel GTO WIZARD
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Cancellation service #1 in Singapore
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Gto Wizard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gto Wizard: Easy Method
What is Gto Wizard
Product overview
Gto Wizard is a subscription-based poker training and analysis platform that offers Game Theory Optimal (GTO) tools for hand analysis, solving, and practice.
The service includes a large pre-solved database, training modules, analysis tools, and mobile apps to help players study preflop and postflop strategies.
Who uses it
Players who want to improve their GTO understanding, analyse hands, or run advanced preflop/postflop solves commonly use Gto Wizard.
The platform suits both hobbyists seeking practice and serious players needing deep solver capability and reporting features.
How to cancel Gto Wizard
Cancel via the website (recommended)
- Log into your GTO Wizard account on the web.
- Go to Billing or Subscription settings and disable automatic renewal.
- Access remains active until the end of the current billing cycle.
- For a walkthrough and reference see this guide: Postclic - Cancel GTO Wizard.
Cancel via mobile stores
- iOS (App Store): On your iPhone go to Settings → your name → Subscriptions → find Preflop Wizard (Heater LLC) → disable auto-renewal. See the App Store listing for app details: GTO / Preflop Wizard on the App Store.
- Google Play: Open Google Play → Profile → Payments & subscriptions → Subscriptions → find the GTO/Preflop app → cancel. (Use Google Play subscription management in your Google account.)
What happens when you cancel
Access after cancellation
Cancelling auto-renewal stops future payments but typically leaves your account active until the end of the current paid billing cycle.
Features and access normally remain available until that cycle finishes; you can continue to use any included solves or practice tools meanwhile.
Data and account retention
Your account data (settings, history, uploaded hands) is usually retained according to the platform’s data policy.
If you want data removed, contact support and request deletion per the platform’s procedures.
Will I get a refund?
Web purchases - standard policy
Web purchases are eligible for a full refund if you request it within 7 days of service activation, subject to exceptions.
For details and conditions, see the refund guidance: Postclic - Cancel/Refund details.
Exceptions and store purchases
- Refund exceptions include payments by cryptocurrency, heavy prior use (e.g. over 15,000 hands), previous refunds, or breach of terms.
- App Store and Google Play purchases follow Apple or Google refund policies and are processed by those stores, not directly by GTO Wizard.
Gto Wizard plans and pricing
Pricing table
| Plan | Price (SGD) | 期間 | Features |
|---|---|---|---|
| Free | S$0.00 | 月額 | Basic access, limited solves (Free tier) |
| Starter | S$66.15 (approx.) | 月額 | All preflop solutions, postflop 100BB depth, unlimited practice |
| Premium | S$120.15 (approx.) | 月額 | Everything in Starter, full depths, blockers score, reports |
| Elite | S$201.15 (approx.) | 月額 | AI custom solving, node locking, dynamic sizing, advanced reports |
| Ultra (Early Bird, annual billing) | S$309.15 (approx.) | 年間 | Unlimited multiway preflop/postflop solving, 1500 credits/month, exclusive community |
| Ultra (Monthly) | S$376.65 (approx.) | 月額 | Same as above, on month-to-month basis |
Pricing notes
All prices are approximate conversions from USD using an exchange rate of 1 USD ≈ 1.35 SGD.
Actual billed amounts may vary due to exchange rates, App Store fees, and applicable GST.
Your consumer rights in Singapore
General consumer protections
Statutory consumer rights in Singapore may apply even if a platform’s policy sets different conditions.
The Consumers Association of Singapore (CASE) can provide guidance or mediation if a digital service is faulty or misrepresented.
Store purchases and limits
- Purchases via the App Store or Google Play are subject to Apple’s or Google’s refund and dispute processes.
- STORE refunds may take longer and have additional limitations compared with web refunds processed directly by the vendor.
Customer experiences
Positive feedback
Users praise the massive database (over 10 million pre-solved solutions), powerful training tools, and one-click hand analysis.
Many players call it a powerful study tool with an extensive library and useful hand-upload insights that can improve win rate over time.
Negative feedback
Some users report issues with the Analyzer (data mismatches and confusing interface after updates) and limited customisation for older features.
There is frequent criticism of tiered pricing and perceived aggressive monetisation creating artificial feature walls between plans.
Documentation checklist
What to prepare before cancelling
- Account email and username used for subscription.
- Subscription plan name and billing period.
- Transaction ID or receipt (if available).
- Exact date of service activation and any previous refund history.
How to submit a cancellation or refund request
- If cancelling by web, disable auto-renewal in Billing/Subscription settings and keep a screenshot confirmation.
- For written requests, include your account number and consider sending by certified mail if instructed.
- For App Store / Google Play purchases, request refunds via Apple or Google support channels.
Common mistakes
Wrong cancellation method
A common error is attempting to cancel a store subscription (App Store / Google Play) from the vendor’s website. Store purchases must be cancelled through the store.
Missing documentation and timing
Another frequent mistake is not keeping receipts, transaction IDs, or screenshots. These are often needed for refund requests or disputes.
Also, requesting a refund after the platform’s 7-day eligibility window (for web purchases) or after heavy use can lead to refusal.
Comparative recap
Quick comparison table
| Method | Where to manage | Refund window | Period (期間) |
|---|---|---|---|
| Web | GTO Wizard account settings (billing) | Full refund possible within 7 days (exceptions apply) | 月額 |
| iOS (App Store) | Apple account subscriptions | Refunds handled by Apple per App Store policy | 月額 |
| Google Play | Google Play subscriptions | Refunds handled by Google per Play Store policy | 月額 |
Key takeaway
If you bought on the web, contact the vendor or follow the billing settings for cancellation and possible refund within 7 days.
If you bought via a mobile store, manage and request refunds through that store’s support channels.
After cancelling
Next steps
- Keep confirmation or screenshots of the cancellation for your records.
- Monitor your payment method for any unexpected charges and raise disputes through the store or payment provider if needed.
Helpful links and references
- Cancellation and refund guide: Postclic - Cancel GTO Wizard
- iOS App listing and details: GTO / Preflop Wizard on the App Store
- Product coverage and news: PokerNews - GTO Wizard coverage
- Tool overview and integrations: Pokercorner - GTO Wizard
- Official blog insights (features & updates): GTO Wizard Blog - Multiway preflop solving
Address
Vendor mailing address
If the cancellation request must be mailed, include your account number and send the request by certified mail.
Mailing address: 456 Elm Street, Othertown, USA.
Support reminder
Always keep copies of sent communications and any confirmation from GTO Wizard or the store for your records.
If you require mediation in Singapore, contact the Consumers Association of Singapore (CASE) for guidance.