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Gto Wizard

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Termination letter drafted by a specialized lawyer
Sender
Gto Wizard Cancel Subscription | Postclic
Gto Wizard
contact@eisol.net
Cancellation of Gto Wizard contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Gto Wizard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Gto Wizard
contact@eisol.net
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Gto Wizard: Easy Method

What is Gto Wizard

Product overview

Gto Wizard is a subscription-based poker training and analysis platform that offers Game Theory Optimal (GTO) tools for hand analysis, solving, and practice.

The service includes a large pre-solved database, training modules, analysis tools, and mobile apps to help players study preflop and postflop strategies.

Who uses it

Players who want to improve their GTO understanding, analyse hands, or run advanced preflop/postflop solves commonly use Gto Wizard.

The platform suits both hobbyists seeking practice and serious players needing deep solver capability and reporting features.

How to cancel Gto Wizard

Cancel via the website (recommended)

  • Log into your GTO Wizard account on the web.
  • Go to Billing or Subscription settings and disable automatic renewal.
  • Access remains active until the end of the current billing cycle.
  • For a walkthrough and reference see this guide: Postclic - Cancel GTO Wizard.

Cancel via mobile stores

  • iOS (App Store): On your iPhone go to Settings → your name → Subscriptions → find Preflop Wizard (Heater LLC) → disable auto-renewal. See the App Store listing for app details: GTO / Preflop Wizard on the App Store.
  • Google Play: Open Google Play → Profile → Payments & subscriptions → Subscriptions → find the GTO/Preflop app → cancel. (Use Google Play subscription management in your Google account.)

What happens when you cancel

Access after cancellation

Cancelling auto-renewal stops future payments but typically leaves your account active until the end of the current paid billing cycle.

Features and access normally remain available until that cycle finishes; you can continue to use any included solves or practice tools meanwhile.

Data and account retention

Your account data (settings, history, uploaded hands) is usually retained according to the platform’s data policy.

If you want data removed, contact support and request deletion per the platform’s procedures.

Will I get a refund?

Web purchases - standard policy

Web purchases are eligible for a full refund if you request it within 7 days of service activation, subject to exceptions.

For details and conditions, see the refund guidance: Postclic - Cancel/Refund details.

Exceptions and store purchases

  • Refund exceptions include payments by cryptocurrency, heavy prior use (e.g. over 15,000 hands), previous refunds, or breach of terms.
  • App Store and Google Play purchases follow Apple or Google refund policies and are processed by those stores, not directly by GTO Wizard.

Gto Wizard plans and pricing

Pricing table

Plan Price (SGD) 期間 Features
Free S$0.00 月額 Basic access, limited solves (Free tier)
Starter S$66.15 (approx.) 月額 All preflop solutions, postflop 100BB depth, unlimited practice
Premium S$120.15 (approx.) 月額 Everything in Starter, full depths, blockers score, reports
Elite S$201.15 (approx.) 月額 AI custom solving, node locking, dynamic sizing, advanced reports
Ultra (Early Bird, annual billing) S$309.15 (approx.) 年間 Unlimited multiway preflop/postflop solving, 1500 credits/month, exclusive community
Ultra (Monthly) S$376.65 (approx.) 月額 Same as above, on month-to-month basis

Pricing notes

All prices are approximate conversions from USD using an exchange rate of 1 USD ≈ 1.35 SGD.

Actual billed amounts may vary due to exchange rates, App Store fees, and applicable GST.

Your consumer rights in Singapore

General consumer protections

Statutory consumer rights in Singapore may apply even if a platform’s policy sets different conditions.

The Consumers Association of Singapore (CASE) can provide guidance or mediation if a digital service is faulty or misrepresented.

Store purchases and limits

  • Purchases via the App Store or Google Play are subject to Apple’s or Google’s refund and dispute processes.
  • STORE refunds may take longer and have additional limitations compared with web refunds processed directly by the vendor.

Customer experiences

Positive feedback

Users praise the massive database (over 10 million pre-solved solutions), powerful training tools, and one-click hand analysis.

Many players call it a powerful study tool with an extensive library and useful hand-upload insights that can improve win rate over time.

Negative feedback

Some users report issues with the Analyzer (data mismatches and confusing interface after updates) and limited customisation for older features.

There is frequent criticism of tiered pricing and perceived aggressive monetisation creating artificial feature walls between plans.

Documentation checklist

What to prepare before cancelling

  • Account email and username used for subscription.
  • Subscription plan name and billing period.
  • Transaction ID or receipt (if available).
  • Exact date of service activation and any previous refund history.

How to submit a cancellation or refund request

  • If cancelling by web, disable auto-renewal in Billing/Subscription settings and keep a screenshot confirmation.
  • For written requests, include your account number and consider sending by certified mail if instructed.
  • For App Store / Google Play purchases, request refunds via Apple or Google support channels.

Common mistakes

Wrong cancellation method

A common error is attempting to cancel a store subscription (App Store / Google Play) from the vendor’s website. Store purchases must be cancelled through the store.

Missing documentation and timing

Another frequent mistake is not keeping receipts, transaction IDs, or screenshots. These are often needed for refund requests or disputes.

Also, requesting a refund after the platform’s 7-day eligibility window (for web purchases) or after heavy use can lead to refusal.

Comparative recap

Quick comparison table

Method Where to manage Refund window Period (期間)
Web GTO Wizard account settings (billing) Full refund possible within 7 days (exceptions apply) 月額
iOS (App Store) Apple account subscriptions Refunds handled by Apple per App Store policy 月額
Google Play Google Play subscriptions Refunds handled by Google per Play Store policy 月額

Key takeaway

If you bought on the web, contact the vendor or follow the billing settings for cancellation and possible refund within 7 days.

If you bought via a mobile store, manage and request refunds through that store’s support channels.

After cancelling

Next steps

  • Keep confirmation or screenshots of the cancellation for your records.
  • Monitor your payment method for any unexpected charges and raise disputes through the store or payment provider if needed.

Helpful links and references

Address

Vendor mailing address

If the cancellation request must be mailed, include your account number and send the request by certified mail.

Mailing address: 456 Elm Street, Othertown, USA.

Support reminder

Always keep copies of sent communications and any confirmation from GTO Wizard or the store for your records.

If you require mediation in Singapore, contact the Consumers Association of Singapore (CASE) for guidance.

Similar cancellation services

FAQ

To cancel your Gto Wizard subscription via the website, log into your account, navigate to Billing or Subscription settings, and disable automatic renewal. You will retain access until the end of the current billing cycle.

Yes, you can cancel your Gto Wizard subscription through the App Store by going to Settings, selecting your name, then Subscriptions, and disabling auto-renewal. For Google Play, open the app, go to Profile, then Payments & subscriptions, and find the Gto Wizard app to cancel.

Yes, after canceling your subscription, you will continue to have access to Gto Wizard features until the end of your current billing cycle, allowing you to use any included tools and solves.

If you purchased your Gto Wizard subscription online, you are eligible for a full refund if you request it within 7 days of activation, subject to exceptions. For more details, refer to the refund guidance on their website.

Yes, exceptions to the refund policy include payments made by cryptocurrency, heavy prior usage, or previous refunds. For purchases made through the App Store or Google Play, refunds are handled according to their respective policies.