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Happy Scribe

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Singapore

Cancellation service #1 in Singapore

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Happy Scribe Cancel Subscription | Postclic
Happy Scribe
The Black Church, Saint Mary's Place North
D07 P4AX Dublin Ireland
support@happyscribe.com
Cancellation of Happy Scribe contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Happy Scribe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Happy Scribe
The Black Church, Saint Mary's Place North
D07 P4AX Dublin , Ireland
support@happyscribe.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Happy Scribe: Easy Method

What is Happy Scribe

Overview

Happy Scribe is a cloud-based transcription and subtitling service that uses automated speech recognition and collaborative editing tools.

It supports multiple languages and offers both automated and human-made services for audio-to-text and subtitle generation.

Main uses

Users typically use Happy Scribe for transcribing interviews, meetings, podcasts and creating subtitles for video content.

Plans can include subscription access for ongoing use or pay-as-you-go credit for one-off jobs.

How to cancel Happy Scribe

Cancel a web subscription

  • Sign in to your Happy Scribe account on the web.
  • Go to Settings & Members → Billing and follow the subscription cancellation steps.
  • Access typically remains active until the end of the current billing cycle.

Cancel subscriptions purchased through platforms

  • iOS (App Store): Cancel via Apple’s App Store subscription management - Happy Scribe cannot cancel App Store subscriptions for you. See platform instructions at the App Store listing.
  • Android (Google Play): Cancel via Google Play subscription settings - web support cannot cancel Google Play subscriptions for you.
  • If you subscribed through an app-store platform, check the store receipt or your device’s subscription manager for cancellation steps.

What happens when you cancel

Access after cancellation

When you cancel a web subscription, access usually continues until the end of the paid billing period.

For platform-managed subscriptions (App Store / Google Play), access and billing follow the platform’s rules.

Data and account status

Your account and previously created transcripts/subtitles normally remain accessible while your billing period is active.

Always export or back up any important files before your access ends to avoid losing immediate access later.

Will I get a refund?

Web subscription refunds

Happy Scribe offers refunds for web subscriptions within the first 7 natural days of a new subscription or renewal if the service hasn’t been used and terms haven’t been violated.

This 7-day policy is a discretionary courtesy and may not apply universally.

Consumers and human-made services

Where local consumer-law rights apply (for example, EU-style rights), consumers may have a 14-day right to withdraw; check the order confirmation and contract for details.

For human-made (manual) services, only unclaimed jobs are eligible for refund. If a job has been claimed or delivered, refunds are generally not available, though a quality review may be offered.

Happy Scribe plans and pricing

Where to check prices

Pricing and plan details can change; always verify current prices and currencies on Happy Scribe’s official website before subscribing.

No Singapore-dollar (SGD) prices for transcription/subtitling services were found in Singapore-specific sources; the service lists prices in currencies such as USD, EUR or GBP.

What to confirm before subscribing

Confirm billing cycle (monthly vs yearly), currency, and whether you are subscribing via the web or an app store, as platform purchases follow different cancellation rules.

Check for any additional fees for human-made services or add-ons before committing to a plan.

Your consumer rights in Singapore

General guidance

Consumer rights for digital subscriptions vary by jurisdiction and may differ from EU protections such as the 14‑day withdrawal period.

In Singapore, contractual terms and provider policies typically determine refund and cancellation rights for digital services.

Recommended actions

Before subscribing, read the service terms and the confirmation email carefully for cancellation and refund clauses.

If you are unsure about your rights, contact the provider for clarification and consider consulting local consumer-protection resources.

Customer experiences

Positive feedback summary

Many users praise Happy Scribe for speed, reasonable pricing and support for multiple languages such as German, Arabic and Tagalog.

Positive reviews highlight ease of use and generally good automatic transcription quality in favourable conditions.

Common criticisms

Some reviewers note that automatic accuracy can be optimistic, especially with background noise, overlapping speakers, or strong accents.

Other complaints include trial-export limitations, confusing pricing, occasional editor glitches, and the need for manual corrections.

See representative user reviews at Trustpilot and summaries at Eesel.ai.

Documentation checklist

What to prepare before contacting support

  • Account email and username associated with Happy Scribe.
  • Subscription ID, invoice number or order confirmation email.
  • Payment receipt or bank/credit card statement showing the charge.

Additional useful information

  • If subscribed via App Store or Google Play: include the platform receipt and subscription details from the store.
  • For human-made jobs: include job IDs, timestamps and a brief description of claimed vs unclaimed status.

Common mistakes

Canceling the wrong way

A frequent error is cancelling a web subscription while the purchase was made via the App Store or Google Play - platform purchases must be cancelled through the platform.

Users who expect web cancellation to stop an App Store charge may still be billed by Apple or Google.

Assuming immediate refunds or data loss

Expecting an immediate refund after cancellation is a common misunderstanding - refunds (if available) follow the provider’s refund windows and policies.

Another mistake is not exporting transcripts before access ends; always download important files while you still have account access.

Comparative recap

Quick comparison

The table below compares the main cancellation and refund characteristics across access methods.

Notes on the table

Information is a concise summary; specific outcomes depend on the purchase method and the provider or platform policies.

Item Web subscription iOS (App Store) Android (Google Play) Refund window (typical)
How to cancel Settings & Members → Billing in the web app Cancel via Apple App Store subscription management Cancel via Google Play subscription settings Web: 7 natural days (courtesy) if unused; platform refunds follow store rules
Who can cancel Account holder on Happy Scribe web Apple account holder (App Store) Google account holder (Google Play) Depends on provider/platform and local consumer rights
Access after cancel Access until end of paid billing cycle Subject to App Store rules; usually until end of paid period Subject to Google Play rules; usually until end of paid period Access typically remains until period ends; refunds vary
Human-made services Only unclaimed jobs eligible for refund Platform purchase policies apply; check receipt Platform purchase policies apply; check receipt Refunds not usually available once job is claimed/delivered

After cancelling

What to do immediately

Export any transcripts, subtitles or project files you may need before your account access ends.

Keep copies of invoices and the cancellation confirmation for future reference.

Helpful links and next steps

If you need instructions for cancelling platform subscriptions, refer to the App Store listing or third-party guidance:

If you cannot resolve an issue, contact the vendor directly via the official support channels listed on their website or consult local consumer-protection resources.

Address

Registered correspondence address

Happy Scribe Limited

The Black Church, Saint Mary's Place North, Dublin 7, Dublin, D07 P4AX, Ireland

Contact tips

When sending postal correspondence, include your account details and a clear request for cancellation or refund.

Retain proof of postage and any reply for your records.

FAQ

To cancel your Happy Scribe web subscription, sign in to your account, go to Settings & Members → Billing, and follow the cancellation steps. Ensure to keep proof of your cancellation request.

To cancel your Happy Scribe subscription purchased via the App Store, you must manage your subscription through Apple's App Store settings. Happy Scribe cannot cancel App Store subscriptions for you, so check your device's subscription manager.

After canceling your Happy Scribe subscription, you typically retain access until the end of your current billing cycle. Make sure to back up any important files before your access ends.

Yes, you can receive a refund for your Happy Scribe web subscription if you cancel within the first 7 natural days and have not used the service. Keep proof of your cancellation request.

Refunds for human-made services on Happy Scribe are only available for unclaimed jobs. If a job has been claimed or delivered, refunds are generally not available, so check your order confirmation for details.