Cancellation Claritycheck: Easy Method

What is Claritycheck

Overview

Claritycheck is a subscription-based service that offers data-validation and people-search tools to help businesses and individuals improve data accuracy and background research.

Main features

The product includes search and reporting features, with both web-based access and a mobile app presence listed on the Singapore App Store.

Target users

Typical users are businesses and people needing identity or address verification and related reports, accessed via paid subscription plans or trial offers.

How to cancel Claritycheck

Cancel via Help Center (web)

• Sign in at the Claritycheck Help Center and go to the Cancellation Hub.
• Log in using your registered email and enter any confirmation code emailed to you.
• Follow the on-screen steps to cancel; cancellation takes effect from the next billing cycle.

Cancel if purchase was in-app (App Store / Google Play)

• If you subscribed through the App Store or Google Play, manage or cancel the subscription through your Apple or Google account subscriptions.
• Claritycheck’s public Help Center does not provide verified steps for these platforms; check your store subscription settings directly.

Important steps to confirm cancellation

• Save any cancellation confirmation (screenshot or email) as proof.
• Check the next billing date to ensure charges stop after the current cycle.

What happens when you cancel

Access and billing

Cancellation takes effect from the next billing cycle; you retain access until that cycle ends.

Subscription fees for an active billing cycle are non-refundable once the cycle has begun.

Data and account status

Your account and any stored data typically remain accessible until the end of your paid period; post-period retention is subject to the service terms.

Contact the Help Center if you need data export or explicit deletion instructions before or after cancellation.

Confirmation and follow-up

Always obtain and keep a written confirmation of cancellation from the Cancellation Hub or your app-store subscription screen.

If charges continue after cancellation, collect transaction records and contact your payment provider promptly.

Will I get a refund?

Policy summary

Regular subscription fees are generally non-refundable once a billing cycle has started.

Cancellations prevent future charges but do not produce refunds for the current, already-started period.

Exceptions and time limits

• Nominal trial fee refunds (e.g., US$1.00 or US$3.99) may be available only if requested within 7 days and no credits were used.
• Refunds for billing errors (duplicate or incorrect charges) or prolonged service unavailability (over 24 hours, excluding scheduled maintenance or force majeure) may be considered if requested within 30 days.
• Technical-error refunds may be reviewed on a case-by-case basis if reported within 30 days.

Processing

Approved refunds are typically processed back to the original payment method and can take about 3 - 5 business days to appear.

For app-store purchases, refunds and dispute handling may be managed by Apple or Google according to their policies.

Claritycheck plans and pricing

Available plans

The Singapore App Store lists in-app purchase plans for ClarityCheck - Deep Search AI.

Prices below reflect the App Store listings and may not map exactly to the web subscription plans.

Notes on pricing

App-store prices are shown in SGD for Singapore; web pricing may appear in USD and could differ from in-app amounts.

Verify the purchase source (web versus app) when checking billing or requesting refunds.

Your consumer rights in Singapore

Relevant law

Singapore’s Consumer Protection (Fair Trading) Act protects consumers against unfair practices and misleading claims by suppliers.

Contractual terms that are unfair or deceptive may be challenged under local consumer-protection rules.

Practical actions you can take

• Keep records of transactions, trial terms, and cancellation confirmations.
• If charges are unauthorized or misleading, contact your bank or card issuer to dispute transactions or request a chargeback.
• Consider contacting the Consumers Association of Singapore (case-specific advice) if you cannot resolve the issue directly.

Timing and evidence

Act promptly: banks and platforms have time limits for disputes, and merchant refund windows may be short (for example, 30 days for some exceptions).

Collect evidence (screenshots, emails, transaction IDs) to support disputes or complaints under Singapore law.

Customer experiences

Positive reports

Some reviewers have described receiving search results after payment, though reviewers note differences in result quality and transparency.

One Sitejabber reviewer mentioned paying for information but raised concerns about data relevancy and clarity.

Negative reports

Public reviews and discussion threads contain multiple complaints about unexpected recurring charges after low-cost trials, difficult cancellation processes, and slow or unhelpful support responses.

Several users report resolving charges through their bank or the app-store dispute process when direct refunds were not provided.

Takeaway from reviews

The pattern in reviews suggests you should closely monitor trial charges, save cancellation confirmations, and be prepared to contact your payment provider if needed.

Reviews are mixed; use direct evidence and store dispute channels when a refund or charge reversal is required.

Documentation checklist

Essential items to gather

• Account email address and username used to sign up.
• Order date, subscription plan name, and transaction ID from your payment statement.
• Screenshots of subscription pages, trial offers, billing dates, and any confirmation messages.

Support and bank evidence

• All correspondence with Claritycheck support (timestamps and message text).
• Bank or card statements showing the charge(s) you wish to dispute.

When filing a dispute

• Attach clear, chronological evidence when contacting the Help Center, your app store, or your bank.
• Note that some refunds require requests within specific windows (e.g., 7 or 30 days).

Common mistakes

Assuming trial cancellation is automatic

Many users assume cancelling during a trial will still require action to stop renewal; always confirm cancellation and save proof.

Not checking the purchase source

If you subscribed through the App Store or Google Play, cancelling on the website will not stop store-managed renewals.

Failing to keep records

Not saving confirmation emails, screenshots, or transaction IDs makes disputes harder to resolve with the merchant or your bank.

Comparative recap

Quick comparison

Which route to take

Start with the Help Center for cancellation and refunds, then use store refund processes for in-app purchases, and consider your bank for disputes if needed.

After cancelling

What to watch for

Monitor your card or bank statements for one billing cycle after cancellation to confirm no further charges occur.

If you see unexpected charges, use your saved evidence and contact your bank or the app store dispute service promptly.

Useful links

• Claritycheck - Cancellation & refunds (Help Center)
• ClarityCheck - Deep Search AI (Singapore App Store)

If you need further help

Keep your cancellation confirmation and all transaction records when escalating to your payment provider or consumer support organisation in Singapore.

Consider contacting your bank or card issuer for chargeback options if merchant resolution is unsuccessful.

Address

Registered address

1032 E Brandon Blvd #2825, Brandon, FL 33511, USA

Support contact pointer

Primary support and cancellation procedures are handled through Claritycheck’s Help Center; use the Cancellation Hub to begin the process.

See the official cancellation and refunds page: Claritycheck - Cancellation & refunds