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Cancel IANYGO
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I hereby notify you of my decision to terminate the contract relating to the Ianygo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ianygo: Easy Method
What is Ianygo
Overview
Ianygo is a subscription-based travel planning service (operated by Tenorshare) that helps users create itineraries, manage bookings and access travel guides across devices.
The service offers apps for iOS and Android plus a web portal and licensing options for Windows/Mac.
Key functions
Ianygo provides route planning, personalized suggestions and real-time updates designed for casual and frequent travellers.
Subscriptions, bundles and lifetime licences are available depending on platform and promotion.
How to cancel Ianygo
Cancel via App Store (iOS)
- Open Settings → Tap your name → Subscriptions → Select iAnyGo → Tap Cancel Subscription.
- Note: Cancellation applies from the next billing cycle; you keep access until the period ends.
Cancel via Google Play (Android)
- Open Google Play Store → Menu → Subscriptions → Select iAnyGo → Tap Cancel Subscription.
- Note: Cancellation applies from the next billing cycle; ensure you use the Google account that purchased the subscription.
Cancel via Web (Tenorshare / iAnyGo.com)
- Log into your iAnyGo account on the website → Account Settings → Subscriptions → Cancel Subscription.
- Alternatively, contact Tenorshare support to stop auto‑renewal. Lifetime licences are one‑time and do not require cancellation.
Cancel via PayPal
- Log in to PayPal → Settings → Payments → Manage pre‑approved payments → Find iAnyGo subscription → Click Cancel and confirm.
- Use the PayPal account used to pay for the subscription to manage pre‑approved payments.
What happens when you cancel
Access after cancellation
When you cancel a recurring subscription, you typically retain full access until the current paid period ends.
For one‑time (lifetime) licences, cancellation of auto‑renewal is not applicable because the licence does not renew.
Renewal and billing
Auto‑renewal will stop after cancellation, so you will not be billed in the next cycle provided cancellation completed before renewal.
If you miss cancellation before the renewal date, you may be charged for the next period and will need to request a refund where eligible.
Data and account
Cancelling a subscription does not automatically delete your account or stored data; check account settings or contact support if you want data removed.
If you need account deletion, request it explicitly from Tenorshare support and keep copies of your cancellation confirmation.
Will I get a refund?
Official refund policy (30-day money‑back)
Tenorshare offers a 30‑day money‑back guarantee for eligible iAnyGo cases such as duplicate purchase within 48 hours, wrong product, no registration code within 24 hours, or unresolved technical issues after support attempts.
Refunds are generally processed back to the original payment method within 2 - 4 working days after approval.
Common non‑refundable scenarios
- Change of mind or dissatisfaction due to misunderstanding features.
- Regional price differences, normal delays in code delivery, or failure to cancel before auto‑renewal.
- Unauthorized payments and certain other exceptions per Tenorshare policy.
How to request a refund
Submit a refund request via the official support/contact channels and provide proof (receipt, order ID, screenshots, description of issue).
For App Store and Google Play purchases you may also use the store refund processes in addition to contacting Tenorshare.
Ianygo plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| iOS App - SVIP Monthly | S$19.70 | monthly | iOS app SVIP license (full features) |
| iOS App - SVIP Quarterly | S$50.00 | 3-Month | iOS app SVIP license (full features) |
| iOS App - SVIP Annual | S$105.00 | annual | iOS app SVIP license (full features) |
| iOS App - SVIP Lifetime | S$134.00 | Lifetime | iOS app SVIP license (full features) |
| Windows App Monthly | S$18.85 | monthly | Windows version, 1 PC + 5 devices |
| Windows App Quarterly | S$31.50 | 3-Month | Windows version, 1 PC + 5 devices |
| Windows App Annual | S$58.40 | annual | Windows version, 1 PC + 5 devices |
| Windows App Lifetime | S$179.00 | Lifetime | Windows version, limited‑time offer |
| All‑Platform Monthly | S$34.30 | monthly | Supports Win/Mac/iOS/Android bundle |
| All‑Platform Quarterly | S$75.60 | 3-Month | Supports Win/Mac/iOS/Android bundle |
| All‑Platform Annual | S$137.20 | annual | Supports Win/Mac/iOS/Android bundle |
| Bundle (1 PC) Monthly - HK$ price | S$18.90 | monthly | 1 PC bundle per pricing in HK$ |
| Bundle (1 PC) Quarterly - HK$ price | S$35.80 | 3-Month | 1 PC bundle per pricing in HK$ |
| Bundle (1 PC) Annual - HK$ price | S$66.40 | annual | 1 PC bundle per pricing in HK$ |
Pricing notes
Prices are approximate conversions from NT$ and HK$ listings into SGD using mid‑2026 exchange estimates.
Actual charged amounts may differ because App Store / Play Store use pricing tiers and local taxes may apply.
Your consumer rights in Singapore
Local legal context
Ianygo's developer (Tenorshare) has a registered address in Singapore: 60 Paya Lebar Road, Paya Lebar Square, Singapore 409051.
Singapore consumers may have protections under distance selling rules or other consumer statutes; local rules can include cooling‑off or dispute routes in some cases.
Company policy vs. statutory rights
Tenorshare’s official 30‑day money‑back guarantee extends beyond standard app‑store refund paths and may help resolve eligible cases.
If you face unresolved issues, keep records and consider contacting local consumer protection bodies for guidance.
Customer experiences
Positive feedback
- Users report a user‑friendly interface, useful route planning and good value for casual travel planning.
- Some customers highlight helpful or responsive customer support when issues were promptly handled.
Negative feedback
- Reports of intermittent product failures, stability problems after OS updates, and occasional disconnects during sessions.
- Some users say licences can be tied to an original PC and are difficult to transfer, and support response can be slow for certain issues.
Documentation checklist
Essential items to gather
- Order receipt or invoice (store confirmation email or web purchase record).
- Subscription ID, account email used for purchase and transaction date.
- Payment proof (credit card / PayPal transaction ID) and screenshots of subscription status.
Problem & support evidence
- Detailed description of the issue, error messages, and steps already tried with support.
- Any correspondence with Tenorshare or app‑store support and dates of contact attempts.
Common mistakes
Missing the correct cancellation path
Example: Trying to cancel a Google Play subscription from the iPhone settings - this will not stop the Google Play renewal.
Always cancel via the store/service used to make the purchase (App Store, Google Play, PayPal or Tenorshare web account).
Assuming a lifetime licence needs cancelling
Example: Users sometimes attempt to "cancel" a lifetime licence; lifetime purchases are one‑time and do not auto‑renew, so no cancellation is needed.
If you believe you were charged incorrectly for a lifetime licence, gather proof and contact Tenorshare support for resolution.
Comparative recap
Quick comparison
| Platform | Cancellation path | Refund likelihood | Typical processing time | Typical period |
|---|---|---|---|---|
| App Store (iOS) | Settings → Subscriptions → iAnyGo → Cancel | Possible via Apple / Tenorshare if eligible | Refunds via Tenorshare: 2 - 4 working days after approval | monthly / annual / Lifetime |
| Google Play (Android) | Google Play Store → Subscriptions → iAnyGo → Cancel | Possible via Google / Tenorshare if eligible | Refunds via Tenorshare: 2 - 4 working days after approval | monthly / annual / Lifetime |
| Web (Tenorshare / iAnyGo.com) | Log into account → Account Settings → Subscriptions → Cancel or contact support | 30‑day money‑back policy applies for eligible cases | 2 - 4 working days after Tenorshare agrees to refund | monthly / annual / Lifetime |
| PayPal | PayPal → Settings → Payments → Manage pre‑approved payments → Cancel | Possible if pre‑approved payment cancelled; refunds depend on merchant policy | Depends on merchant; Tenorshare refunds 2 - 4 working days after approval | monthly / annual / Lifetime |
How to choose which route
If you paid via App Store or Google Play, cancel through that store first and then contact Tenorshare if you need a merchant refund.
If you paid on the iAnyGo/Tenorshare site or via PayPal, use your site account or PayPal pre‑approved payments to stop renewals and request refunds from Tenorshare support.
After cancelling
What to do immediately
- Save confirmation of cancellation (screenshots or emails).
- If you want a refund, gather the documentation in the checklist and submit a request promptly.
Helpful links
- iAnyGo refund policy - details on the 30‑day guarantee and refund conditions.
- Tenorshare purchase page - purchase and support contact options.
- Postclic cancellation guide - third‑party step‑by‑step guide for cancelling Ianygo.
Address
Registered business address
Tenorshare / iAnygo (registered contact):
60 Paya Lebar Road #11‑53 Paya Lebar Square, Singapore 409051
Notices and written correspondence
If you send a formal cancellation or dispute notice, use the registered address above and keep proof of delivery.
Also include account details, order numbers and a clear statement of the requested remedy (cancel subscription / refund / data deletion).