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Imobie

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
iMobie Cancel Subscription | Postclic
Imobie
Flat 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street
Mong Kok, Kowloon Hong Kong
help@paddle.com
Cancellation of Imobie contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Imobie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Imobie
Flat 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street
Mong Kok, Kowloon , Hong Kong
help@paddle.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Imobie. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Imobie: Easy Method

What is Imobie

Overview

iMobie is a software company that provides tools for managing, transferring, and recovering data on iOS and Android devices.

Main uses

Common products include utilities for device backup, data transfer, recovery, and device unlocking.

How to cancel Imobie

Cancel via iMobie website (direct)

  • Go to iMobie’s Cancel Subscription page.
  • Enter your Order ID (reference ID), click "Submit" and confirm cancellation.
  • Cancellation is processed immediately after confirmation.

iMobie cancel subscription (official)

Cancel via payment platform or app stores

  • Paddle / Stripe / PayPal: You can use the iMobie Cancel Subscription page or cancel directly in the payment platform you used.
  • iOS (App Store): Cancel in Apple subscription management (Settings → Apple ID → Subscriptions → select subscription → "Cancel"). iMobie cannot cancel App Store subscriptions for you.
  • Android (Google Play): Cancel in the Google Play app under Subscriptions. Refunds for Play purchases must be requested via Google Play.

For additional guidance from a third‑party walkthrough see: Postclic cancellation guide.

What happens when you cancel

Access after cancellation

After cancellation your subscription will typically stop future renewals immediately.

Access to paid features may continue until the end of the current paid period depending on how the purchase was made.

Data and account effects

Cancellation usually does not delete any local files you created with the software; it only prevents further automatic billing.

Keep activation codes, receipts, and exported data in case you need to reinstall or dispute charges later.

Will I get a refund?

iMobie website purchases

iMobie offers a Money‑Back Guarantee with variable windows depending on product and term.

  • 7 days for 1‑month subscriptions.
  • 30 days for quarterly plans.
  • 60 days for annual subscriptions and one‑time purchases.

Accepted reasons include wrong or duplicate purchase, non‑receipt of activation code within 24 hours, unintended auto‑renewal, or unresolved technical issues within the stated window.

Source: iMobie refund policy (official)

App Store and Google Play purchases

  • App Store purchases must be refunded through Apple; iMobie cannot directly issue refunds for App Store transactions.
  • Google Play purchases must be refunded through Google Play; contact Google Play support for refunds.

Imobie plans and pricing

Where to check prices

Always check iMobie’s official website for current pricing and product options.

Official prices are listed in USD on the iMobie site and may vary by product and promotion.

Currency and conversion

iMobie does not list Singapore Dollar (SGD) prices on the site; your bank or app store will convert USD charges to SGD at their rate.

Do not rely on unofficial price lists - verify totals at checkout or in your payment provider.

Your consumer rights in Singapore

Cooling‑off and statutory rights

Singapore’s Consumer Protection (Fair Trading) Act provides a 14‑day cooling‑off period for certain remote sales; check whether your purchase qualifies as a remote contract.

iMobie’s own money‑back windows may be longer than statutory rights; you can rely on whichever gives you a longer refund period.

Escalation options

Document communications, receipts and support tickets in case you need to escalate a dispute.

If iMobie does not resolve an eligible refund, Singapore consumers can consider contacting the Consumers Association of Singapore (CASE) or disputing the charge through the card issuer or payment provider.

Customer experiences

Positive feedback

Some users praise iMobie products for ease of use, effective recovery tools, and responsive support.

Trustpilot records users who reported quick refunds and satisfactory customer service in some cases.

Negative feedback

There are multiple reports of customers experiencing difficulty obtaining refunds, challenges cancelling subscriptions, and dissatisfaction with support response time.

Read reviews and weigh support and refund experiences before subscribing, and keep documentation of all interactions. Source: iMobie reviews (Trustpilot)

Documentation checklist

Essential purchase records

  • Order ID / reference ID (from iMobie confirmation email).
  • Payment receipt or bank/statement showing the charge.
  • Activation code or license key, if provided.

Communication records

  • Copies/screenshots of support tickets and replies.
  • Dates and content of cancellation attempts (screenshots of confirmation where available).
  • Any error messages or logs if requesting a refund based on technical failure.

Common mistakes

Relying on support timelines

Assuming support will process a refund without submitting the correct refund request or missing the money‑back window is common.

Always check the exact guarantee period that applies to your purchase and act within that time.

Mixing platforms

Expecting iMobie to cancel App Store or Google Play subscriptions is a frequent error; those platforms control billing and refunds.

Also avoid cancelling only in the app while leaving platform auto‑renewal active - follow the platform’s subscription management steps.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund routes for common purchase methods.

Method What you must do Refund possibility Period
Web (iMobie site) Use iMobie Cancel Subscription page with Order ID; confirm cancellation. Refunds follow iMobie Money‑Back Guarantee (see policy). monthly / annual
Paddle / Stripe / PayPal Cancel via iMobie page or directly in your payment platform account. Refunds depend on payment platform and iMobie policy; contact provider if needed. monthly / annual
App Store (iOS) Cancel through Apple Subscriptions in iOS settings; request refunds from Apple. iMobie cannot refund App Store purchases; use Apple’s refund process. monthly / annual
Google Play (Android) Cancel in Google Play subscriptions; request refunds via Google Play support. iMobie cannot refund Google Play purchases; use Google’s refund process. monthly / annual

After cancelling

What to do immediately

Save your cancellation confirmation, Order ID and any relevant screenshots for records.

If you expect a refund, monitor your payment method and follow up within the policy window if it does not arrive.

Helpful links

Address

Primary company address

Flat 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong

When to use the address

Use the physical address for formal notices or postal escalation if other support channels fail to resolve a purchase dispute.

For most cancellations and refunds, use the online support pages and your payment provider first.

FAQ

To cancel your iMobie subscription via their website, visit the iMobie Cancel Subscription page, enter your Order ID, click 'Submit', and confirm your cancellation. Ensure you keep a record of this process for your reference.

For App Store purchases, you must cancel your subscription through Apple’s subscription management in your iOS settings and request a refund directly from Apple, as iMobie cannot issue refunds for App Store transactions.

After cancellation, your subscription will stop future renewals immediately, but you will typically retain access to paid features until the end of your current billing period. Your local files will not be deleted.

Yes, iMobie offers a Money-Back Guarantee, allowing refunds within specific windows: 7 days for monthly subscriptions, 30 days for quarterly plans, and 60 days for annual subscriptions. Keep your purchase details handy when requesting a refund.

You can cancel your iMobie subscription either via the iMobie Cancel Subscription page or directly through your Paddle, PayPal, or Stripe account. Always keep proof of your cancellation request.