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Inshot

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Inshot Cancel Subscription | Postclic
Inshot
contactus@inshot.com
Cancellation of Inshot contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Inshot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Inshot
contactus@inshot.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Inshot. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Inshot: Easy Method

What is Inshot

Overview

InShot is a mobile-first video and photo editing app that provides trimming, filters, transitions and music tools for creators.

It is available on iOS and Android and offers free features plus paid upgrades (Pro, packs, or one-time purchases).

Main features

Key capabilities include timeline editing, effects/filters, sticker and text overlays, and export options for social platforms.

Paid plans remove watermarks, unlock pro effects and optionally remove ads or add lifetime access.

How to cancel Inshot

Cancel on iOS (App Store)

  • Open iOS Settings → tap your name → Subscriptions → find InShot → Cancel Subscription.
  • Subscription remains active until the end of the current billing cycle after cancellation.

Cancel on Android (Google Play)

  • Open Google Play Store → Menu → Subscriptions → select InShot → Cancel Subscription.
  • Access continues until the billing period ends; cancel at least 24 hours before renewal to avoid an extra charge.

Cancel in the InShot app or web

  • Open the InShot app → Profile → Settings → Manage Subscription → Cancel.
  • This stops auto‑renewal but keeps access until the billing cycle ends, similar to platform cancellations.

Important notes on cancellation

  • Deleting the app does not cancel your subscription - you must cancel through the platform or in-app settings.
  • Subscriptions do not transfer between iOS and Android; cancel on the old platform and resubscribe on the new one.

What happens when you cancel

Access after cancellation

After you cancel, your paid access typically continues until the end of the paid billing cycle.

You can keep using Pro features until the subscription or pre‑paid period expires.

Auto‑renewal and billing

Auto‑renewal is turned off when you cancel; you will not be charged on the next renewal date if cancellation completed before renewal.

For Google Play, allow at least 24 hours before renewal to ensure cancellation takes effect in time.

Data and account status

Your InShot account and any created files remain in your device or account; cancelling subscription does not delete app data automatically.

To remove app data, follow device or app settings for data deletion after you cancel.

Will I get a refund?

General refund policy

There is no automatic pro‑rata refund for the unused portion of the current billing period when you cancel.

Refunds are discretionary and must be requested through the platform that charged you (Apple or Google).

How to request a refund

  • For Apple purchases use Apple’s "Report a Problem" process via your Apple account.
  • For Google Play purchases use Google Play Help / refund request flow; decisions are made by Google.

Local legal context and exceptions

In Singapore, digital content generally does not have an unconditional 14‑day cooling‑off refund once delivered.

If you believe a billing error occurred (e.g., charged before trial ended), request a refund through the store and keep documentation.

Inshot plans and pricing

Pricing overview

Below are in‑app purchase prices for Singapore users based on available third‑party store analytics.

Prices and availability may change; these are intended as a reference only.

Plan Price Period Features
InShot Pro - Monthly S$5.98 Monthly Full Pro features, no watermark, ads removed
InShot Pro - Yearly S$19.98 Annual Full Pro features, no watermark, ads removed
Remove Ads S$5.98 One‑time Removes ads only
InShot Pro - Lifetime S$59.98 One‑time Full Pro features permanently
Video Effect - FORM Pack S$2.98 One‑time Unlocks FORM video effects
Transition Pack - Power S$5.98 One‑time Adds Power transitions
Filter Pack - CINEMA S$2.98 One‑time Unlocks CINEMA filters
Filter Pack - SKIN S$2.98 One‑time Unlocks SKIN filters
Transition Pack - Glitch S$5.98 One‑time Adds Glitch transitions
Filter Pack - FILM S$2.98 One‑time Unlocks FILM filters

Your consumer rights in Singapore

Statutory protections

Singapore law generally does not grant an unconditional 14‑day cooling‑off right for digital content once supplied or accessed.

Rights depend on contract terms and platform policies rather than an automatic statutory refund.

Where to escalate

If a refund or dispute cannot be resolved with the platform, consumers can contact the Consumers Association of Singapore (CASE) for guidance.

Small Claims Tribunals are another option for unresolved low‑value disputes involving Singapore parties.

Practical steps for Singapore consumers

  • Keep purchase receipts and screenshots of subscriptions and billing.
  • Use the platform’s refund/report channels first, then escalate to CASE if needed.

Customer experiences

Positive feedback

Many users praise InShot for its intuitive interface and powerful editing tools that are easy for beginners.

Users often cite convenience for quick social media edits and the value of paid features when regularly used.

Negative feedback

Common complaints include billing problems: unexpected charges, trial period charges, and difficulty obtaining refunds.

Users also report slow customer support responses and technical issues such as app crashes or restore‑purchase failures.

Takeaways from reviews

  • Check subscription dates and receipts carefully to avoid surprises.
  • Document any billing errors promptly to support refund requests.

Documentation checklist

What to prepare before contacting support

  • Order receipt or transaction ID from the App Store or Google Play.
  • Date and time of purchase and the email/account used for purchase.
  • Screenshot(s) of subscription status, billing charge, and any error messages.

Additional useful items

  • Device model and OS version (iOS or Android).
  • Any correspondence with InShot or the platform so far (support ticket IDs).

Common mistakes

Deleting the app instead of cancelling

A frequent error is uninstalling InShot and assuming the subscription is cancelled; the store subscription remains active until cancelled via the platform.

Always cancel through App Store, Google Play, or the in‑app subscription manager.

Missing the cancellation window

On Google Play you should cancel at least 24 hours before renewal; waiting until the renewal day can result in another charge.

Check billing cycle dates in your store subscriptions page to avoid late cancellations.

Switching platforms without transferring subscription

Subscriptions cannot be moved between iOS and Android - you must cancel on the old platform and subscribe again on the new one.

Assuming the subscription transfers is a common source of confusion and extra charges.

Comparative recap

Quick comparison

The table below summarizes where to cancel, how refunds are handled, and what happens after cancellation across platforms.

Use it to pick the correct cancellation route for your situation.

Platform Where to cancel Refund request Access after cancel Notes Period
App Store (iOS) iOS Settings → Subscriptions → InShot Request via Apple "Report a Problem" (discretionary) Access until billing cycle end Apple decides refunds Monthly / Annual
Google Play (Android) Google Play Store → Subscriptions → InShot Request via Google Play Help (discretionary) Access until billing period ends Cancel ≥24 hours before renewal recommended Monthly / Annual
InShot app / Web Profile → Settings → Manage Subscription → Cancel Refunds handled by the platform that processed payment Access until billing cycle end In‑app cancel stops auto‑renewal but store may still show active subscription until expiry Monthly / Annual

After cancelling

What to check immediately

  • Confirm cancellation in the platform subscription settings and keep the confirmation screenshot.
  • Monitor your payment method to ensure no unwanted renewals occur after the next billing date.

Where to get help and more information

Escalation options

If the platform does not resolve billing issues, consider contacting the Consumers Association of Singapore (CASE) or using the Small Claims Tribunal for unresolved consumer disputes.

Keep all documentation and timelines to support any escalation or claim.

Address

Company address

500 Yale Ave N, Seattle, Washington, 98109 US

Notes about contacting

Use platform support channels first (Apple or Google) for subscription or refund requests as they handle payments and refunds directly.

Keep copies of receipts and correspondence when contacting support or consumer bodies.

FAQ

To cancel your Inshot subscription on iOS, open iOS Settings, tap your name, go to Subscriptions, find InShot, and select Cancel Subscription. Remember, your subscription remains active until the end of the current billing cycle.

To cancel your Inshot Pro subscription on Android, open the Google Play Store, go to Menu, select Subscriptions, choose InShot, and then tap Cancel Subscription. Make sure to cancel at least 24 hours before the renewal date to avoid being charged.

Yes, after canceling your Inshot subscription, you will continue to have access to Pro features until the end of your current billing cycle.

There is no automatic pro-rata refund for the unused portion of your billing period when you cancel. Refunds are discretionary and must be requested through the platform that charged you, either Apple or Google.

Yes, you can cancel your Inshot subscription directly from the app by going to Profile, then Settings, and selecting Manage Subscription to cancel. This will stop auto-renewal but keep your access until the billing cycle ends.