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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Itranscribe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Itranscribe: Easy Method
What is Itranscribe
Overview
Itranscribe is a subscription-based service that converts audio and video into text using automated transcription. It is offered as a mobile app and as a web-based SaaS product.
Primary uses
Users commonly use Itranscribe for meeting notes, interviews, lectures and creative note-taking. Subscriptions unlock higher usage and Pro-tier features.
How to cancel Itranscribe
Cancel on iPhone / iPad (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then Subscriptions.
- Find iTranscribe and select it, then turn off auto-renew or Cancel Subscription.
- Disable auto-renew at least 24 hours before the period end to avoid the next charge.
- More detailed steps: iTranscribe cancellation guide.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions.
- Select iTranscribe and follow the on-screen steps to cancel.
- Confirm the cancellation to stop auto-renewal for the next period.
- Reference: cancellation steps.
Cancel via the website (web subscription)
- Web subscriptions generally require contacting iTranscribe Customer Support directly.
- Prepare your receipt/invoice and subscription details and submit them via the app contact form or support email.
- If you need guidance, see the web cancellation note: web cancellation instructions.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to any paid features until the end of your paid billing period.
Auto-renew is disabled so you will not be charged at the next renewal date.
Data and files
Your transcriptions and files usually remain in your account unless the provider’s policy states otherwise or you request deletion.
If you need copies, export or back up important files before the subscription expires or before requesting account deletion.
Will I get a refund?
General refund policy
Refunds are generally not issued for the current billing period once charged; cancelling does not automatically trigger a refund.
For web purchases, refunds are at iTranscribe’s discretion except where law requires otherwise.
App Store and Google Play refunds
- App Store purchases - request a refund through Apple’s official Request a Refund process; Apple handles these requests.
- Google Play purchases - request refunds through Google Play’s refund system.
- For more details on refund options and exceptions: refund guidance.
Itranscribe plans and pricing
Available tiers (observed listings)
The following in-app purchase prices were observed on Singapore listings and represent commonly offered Pro options.
| Plan | Price | Period | Features |
|---|---|---|---|
| iTranscribe Pro (monthly in-app purchase) | S$8.98 | monthly | Unlock full transcription features as defined by the Pro tier |
| iTranscribe Pro (alternate listings) | S$7.98 | monthly | Alternate regional pricing for Pro tier (same features) |
| iTranscribe Pro (higher variant) | S$9.98 | monthly | Pro tier - possibly includes more features or variant packaging |
| iTranscribe Pro (annual or bulk purchase) | S$69.98 | annual | Pro tier volume or annual package (in-app purchase) |
Your consumer rights in Singapore
Cooling-off and digital services
There is no automatic statutory 14-day cooling-off right for digital subscriptions once service delivery or a trial has started.
Once a digital service has begun, the standard consumer "cooling-off" withdrawal right typically does not apply.
When refunds are required by law
- Refunds may be required if the service is faulty, misleading, or not as described under consumer protection laws.
- Otherwise refunds are at the provider’s discretion for web purchases; app-store purchases follow Apple/Google procedures.
- See a summary of legal exceptions and practical guidance: consumer rights and refunds.
Customer experiences
Positive feedback
Many users report high transcription accuracy and fast performance, and appreciate the free trial minutes for evaluation.
Users often cite usefulness for meetings, creative work and note-taking where it enables rapid idea capture.
Negative feedback
Common complaints include difficulties managing subscriptions and unexpected auto-renew charges for some users.
Some users report transcription errors (noise or silence transcribed incorrectly) and occasional technical glitches such as crashes or issues restoring purchases.
For user review samples see a review listing: Itranscribe reviews.
Documentation checklist
What to gather before contacting support
- Receipt or invoice showing the transaction date and amount.
- Subscription ID, App Store / Google account email, or payment method details.
- Screenshots of subscription status, auto-renew settings, or error messages.
What to include in your message
- Clear request to cancel and whether you request a refund (state reasons if any).
- Attach relevant receipts, screenshots and the device/platform used (iOS, Android, web).
- Provide a contact email for the response and any preferred resolution.
Common mistakes
Waiting until the last minute
Many users wait until the renewal date and then find cancellation must be done 24 hours prior for App Store subscriptions.
To avoid an unintended charge, cancel at least 48 hours before renewal if possible.
Contacting the wrong support channel
Users sometimes contact the app developer when the purchase was made through Apple or Google; refunds for those purchases must be requested through the store.
For web purchases, contact the provider directly with receipts; for App Store/Google Play purchases, use Apple/Google refund processes.
Comparative recap
Quick side-by-side
| Feature | Cancellation method | Refund availability | Price example | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via iPhone/iPad Settings → Apple ID → Subscriptions → iTranscribe | Request via Apple’s refund process (Apple decides) | S$8.98 | monthly |
| Google Play (Android) | Cancel via Play Store → Profile → Payments & subscriptions → Subscriptions | Request via Google Play refund system | S$7.98 | monthly |
| Web (iTranscribe site) | Contact iTranscribe Customer Support with receipt and subscription details | Refunds at provider’s discretion unless required by law | S$69.98 | annual |
After cancelling
Follow-up actions
Keep copies of all confirmation emails or screenshots that show the subscription status changed to “cancelled” or “not renewing.”
If you still see charges after cancelling, contact the store (Apple/Google) or iTranscribe support with your documentation.
Helpful links
- Cancellation and how-to guide: Itranscribe cancellation guide
- Refund and legal exception guidance: refunds & consumer rights summary
- App listing (Singapore App Store): iTranscribe on the App Store (SG)
- User reviews and experience summaries: user reviews
Address
Company address (listed)
500 Yale Ave N, Seattle, Washington, 98109 US
Support reminder
When contacting support, include receipts, account identifiers and the platform used (iOS, Android, or web) to speed up resolution.