Cancel Itranslate: Easy Method

What is Itranslate

Overview

iTranslate is a translation and dictionary app that offers text, voice and website translation features via free and paid subscription tiers.

It is distributed on mobile app stores and directly via a website, with billing handled either by Apple, Google or iTranslate for web purchases.

Main uses

Common uses include on‑the‑go phrase translation, voice conversations and reading foreign text with camera or copy‑paste translation.

Subscriptions enable premium features such as offline languages, voice translations and extended dictionaries.

How to cancel Itranslate

Cancel on App Store (iOS)

• Open Subscriptions on your device.
• Tap the iTranslate subscription.
• Tap “Cancel Subscription” or “Cancel Free Trial”. If you don’t see Cancel, it’s already canceled.
• Must disable auto‑renew at least 24 hours before the end of the trial or billing period to avoid being charged.

Cancel on Google Play (Android)

• Open the Google Play app on your Android device.
• Tap your profile icon > Payments & subscriptions > Subscriptions.
• Select iTranslate and tap “Cancel subscription”.
• Follow the on‑screen instructions to confirm cancellation.

Cancel a web (site) subscription

• Contact iTranslate Customer Support with your invoice/receipt and the email used to subscribe.
• Include relevant dates and a clear request to cancel and, if desired, to request a refund.

What happens when you cancel

Access after cancellation

Cancellations take effect after the current paid period ends. You keep access until that date.

If you cancel during a free trial, ensure cancellation is made at least 24 hours before the trial ends to avoid a charge.

Renewal and billing

For App Store and Google Play subscriptions, the platform controls billing and auto‑renew settings.

For web subscriptions, iTranslate controls future billing once cancellation is processed by their support team.

Data and account

Canceling a paid subscription does not necessarily delete your account or stored translation history.

If you want data removed, request account deletion explicitly when you contact support.

Will I get a refund?

App Store (iOS) refunds

Refunds for App Store purchases must be requested through Apple’s official “Request a refund” flow.

iTranslate cannot issue refunds for purchases billed via Apple.

Google Play (Android) refunds

Refunds for Google Play purchases must be requested through Google Play’s refund system.

iTranslate cannot directly refund purchases billed via Google Play.

Web (site) refunds and general rules

• For web purchases, email [email protected] with your receipt to request a refund.
• Refunds for web subscriptions are at iTranslate’s discretion and subject to their terms.
• Payments are generally non‑refundable after a trial; no refunds or credits for partially used periods except where required by law.

Itranslate plans and pricing

Plan types

The exact plan names and pricing can vary by platform, promotion and region.

Below is a general table showing common plan categories; if you need up‑to‑date prices check your store or the website.

Checking current pricing

Always check the App Store, Google Play or iTranslate website for the exact plan name and price before subscribing.

Promotions and regional pricing can change the subscription cost at purchase time.

Your consumer rights in New Zealand

Key legal protections

Under New Zealand consumer law (Consumer Guarantees Act and Fair Trading Act) digital services must be as described and fit for purpose.

There is no automatic 14‑day cooling‑off right for digital subscriptions after service delivery begins.

How this applies to iTranslate

iTranslate’s terms state no refunds after trial except at their discretion or where required by law; this is consistent with NZ law if the service was supplied as described.

If the service is faulty, misleading or not as described, consumer guarantees may apply and you can seek remedies.

Practical options for NZ users

• Request refunds via the billing platform (Apple or Google) for purchases charged through those stores.
• For web purchases, request a refund from iTranslate support and keep documentation.
• If unresolved, consider contacting your card issuer for a chargeback or seek advice from Consumer NZ.

Customer experiences

Positive feedback

Some users report the app performs well for straightforward translation tasks and value premium offline features.

Positive ratings are less frequent on some review sites, but they do exist for functionality and accuracy in certain languages.

Negative feedback

Many public reviews complain about involuntary renewals, difficulty cancelling and limited or slow customer support.

Examples include reports of being charged after attempting to cancel and frustration obtaining refunds when billed via app stores.

Balanced takeaway

Functionally the app can be useful, but several users advise documenting subscriptions and using platform tools (Apple/Google) for cancellation and refunds.

Keep screenshots and receipts to speed resolution if billing issues occur.

Documentation checklist

What to gather before contacting support

• Your invoice or receipt (email receipt or store purchase record).
• The email address used to subscribe to iTranslate.
• Device screenshots showing the subscription or cancellation status.
• Dates of trial start, charge date(s) and any correspondence with support.

Additional helpful items

• Order ID or transaction ID from Apple/Google receipts.
• A clear statement of the desired outcome (cancel only, refund request or account deletion).
• Evidence of attempted cancellation if you believe you canceled earlier.

Common mistakes

Canceling the app instead of the subscription

Deleting the iTranslate app does not cancel a subscription. You must cancel via the App Store, Google Play or by contacting web support.

Users often assume deleting the app stops billing; confirm cancellation in the store subscriptions screen.

Missing the 24‑hour window and expecting an automatic refund

For App Store trials you must disable auto‑renew at least 24 hours before the trial ends or you will be charged.

Expecting an automatic refund without contacting the platform or iTranslate often delays resolution.

Contacting the wrong party for refunds

Purchases made through Apple or Google must be refunded through Apple/Google; contacting iTranslate will not bypass platform billing.

For web purchases, contacting iTranslate directly is required; provide receipts and clear details.

Comparative recap

Quick comparison

Key takeaway

Platform of purchase determines both cancellation flow and refund route, so verify where you were billed before taking action.

Document everything to improve chances of a successful refund or dispute resolution.

After cancelling

What to check immediately

• Confirm cancellation status in the store or via a confirmation email.
• Keep access until the period end and save receipts and screenshots.

Useful links and next steps

• iTranslate Help: How do I cancel my subscription?
• iTranslate Help: How can I get a refund?
• iTranslate on the App Store (NZ)
• For Apple refunds use Apple’s Report a Problem system accessible via your purchase receipt or reportaproblem.apple.com.
• For Google Play refunds, use the Google Play help & refund process in the Play Store or at Google Play Help.
• If issues persist, consider contacting your card issuer or Consumer NZ for further guidance.

Address

Postal notice (per iTranslate terms)

Where a postal notice is required by iTranslate’s terms, use the contracting entity address below.

This is a U.S. corporate address; no New Zealand postal address is provided in the terms.

Company address

Mindspark Interactive Network, Inc., 330 West 34th Street, 5th Floor, New York, New York 10001, U.S.A.