What is Leadpages
Overview
Leadpages is a SaaS platform for building landing pages, pop-ups, and alert bars to capture leads and drive sales. It provides templates, A/B testing, and integrations to help marketers and small businesses convert traffic.
Who uses it
Typical users include small businesses, marketers, and online course creators who need fast page deployment and conversion tools. Plans range from Standard to Pro, with advanced options available via sales.
How to cancel Leadpages
Cancel via Web (direct through Leadpages)
- Log in to your Leadpages account.
- Go to Billing.
- Click "Cancel", choose "No" to auto-renew, then Save.
- Cancellation is processed in about 3 - 5 business days.
Cancel via App Store or Google Play
- Open your Apple App Store or Google Play account subscriptions.
- Locate the Leadpages subscription and select Cancel.
- Processing time and access follow the respective platform rules.
What happens when you cancel
Access and billing
When you cancel a direct web subscription, access remains until the end of the current billing cycle. Auto-renewal is turned off so you are not billed again.
Data retention and assets
Leadpages retains account assets for up to one year after closure for web cancellations. For App Store or Google Play subscriptions, data handling follows the platform's terms.
Will I get a refund?
7-day money-back guarantee (web only)
New accounts are eligible for a 7-day money-back guarantee if you cancel within 7 days of the first paid charge after the 14-day trial. You must contact support within 7 days of that charge to request the refund.
Renewals, prorated refunds, and app-store refunds
- No refund or prorated refund is provided if you cancel mid-term or after a renewal; renewal charges are not refundable.
- Subscriptions purchased via Apple or Google are subject to Apple/Google refund policies, not Leadpages' refund policy.
Leadpages plans and pricing
Price summary
The table below shows the publicly listed Standard and Pro plans with monthly and annual equivalent prices in SGD. Advanced/custom plans require contacting sales.
Notes on pricing
- Prices converted at approximately 1 USD ≈ 1.35 SGD as provided in the source data.
- Annual prices are presented as an equivalent monthly figure for comparison.
| Plan | Price (SGD) | Period | Features |
| Standard | S$66.15 | Monthly | Landing pages, pop-ups, alert bars, unlimited traffic & leads, free hosting, 1 custom domain, basic integrations |
| Standard | S$49.95 | Annual (equivalent per month) | Same features as monthly, billed annually at S$49.95/month |
| Pro | S$133.65 | Monthly | Everything in Standard, plus unlimited A/B testing, online sales/payments, 3 custom domains, advanced integrations |
| Pro | S$99.90 | Annual (equivalent per month) | Same as Pro monthly, billed annually at S$99.90/month |
Your consumer rights in Singapore
Provider policy vs Singapore law
Leadpages offers its own 7-day money-back guarantee for new accounts but does not explicitly provide a statutory 14-day cancellation period. The provider’s stated policy limits refunds outside that window.
What you can do
- Check Singapore consumer protection laws for digital services if you believe you have stronger local rights.
- If you cannot resolve a refund dispute with Leadpages, consider contacting local consumer protection authorities or seeking independent legal advice.
Customer experiences
Positive feedback
- Users praise the intuitive landing page builder, fast setup, and helpful customer support, including template management and expert feedback tools.
- On GetApp Singapore the app scores highly for overall satisfaction and recommendation (reported in source data).
Negative feedback
- Some users report difficulty cancelling trials, unexpected full-year charges after early cancellation, and refusals of refunds even after prompt contact.
- Complaints include poor cancellation UX, no prorated refunds, billing surprises at renewal, and rigidity enforcing terms.
Documentation checklist
What to prepare before cancelling
- Account email and username associated with Leadpages.
- Invoice or receipt showing the first paid charge and billing cycle dates.
- Screenshots of billing settings or cancellation confirmations.
Support evidence
- Records of support requests or chat transcripts if you asked for cancellation or refund previously.
- Payment provider records (credit card, PayPal, App Store, Google Play) for disputed charges.
Common mistakes
Waiting too long to request a refund
Users often miss the 7-day money-back window after the first paid charge and then expect a refund. The policy covers only new accounts and the first paid term.
Canceling the wrong place
Some subscribers cancel in the app store but not their Leadpages web account (or vice versa), which can leave auto-renew enabled. Always confirm cancellation in the platform where the subscription was purchased.
Comparative recap
Quick comparison
The table below compares Standard and Pro features and the listed monthly vs annual-equivalent prices in SGD for easy reference.
How to choose
- Choose Standard for basic landing pages and lead capture with one custom domain.
- Choose Pro if you need A/B testing, payment processing, multiple domains, and advanced integrations.
| Plan | Price (SGD) | Period | Best for |
| Standard | S$66.15 | Monthly | Basic landing pages, single domain, unlimited leads |
| Standard | S$49.95 | Annual (equivalent per month) | Cost-conscious users who can pay annually |
| Pro | S$133.65 | Monthly | Advanced testing, payments, multiple domains |
| Pro | S$99.90 | Annual (equivalent per month) | Power users who pay annually for savings |
After cancelling
Next steps
Confirm the cancellation email or billing page shows auto-renew turned off and note your final access date. Keep copies of any cancellation confirmation for your records.
Useful links
Address
Company address
Leadpages primary address is listed as 251 North 1st Avenue, Suite 200, Minneapolis, MN 55401, United States.
Contacting support
For billing or refund questions, use the support channels shown in your Leadpages account or refer to the legal/support information on the official Leadpages site linked above.