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Cancel LEMLIST
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lemlist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lemlist: Easy Method
What is Lemlist
Overview
Lemlist is a SaaS platform for building and sending personalized email outreach and multichannel sequences. It focuses on automation, personalization, and tools to improve deliverability and response rates.
Primary use cases
Users typically use Lemlist for cold outreach, follow-ups, and CRM-connected campaigns. It supports templates, lead lists, tracking, and integrations with common sales tools.
How to cancel Lemlist
Cancel via web dashboard
- Sign in to your Lemlist account on the web dashboard.
- Go to "Plans & Billing" → "Manage Plan" → "Cancel".
- Confirm the cancellation; the platform will show the end date of the current billing period.
- To undo before the period ends, use the "Undo cancellation" option in the dashboard.
Subscriptions purchased on mobile stores
- If you bought Lemlist via Apple App Store or Google Play, manage or cancel that subscription directly in Apple iOS subscription settings or Google Play subscriptions.
- Lemlist’s official guidance does not cover App Store / Google Play cancellations; the store's subscription interface controls those purchases.
What happens when you cancel
Access and renewal
Cancelling stops automatic renewal at the end of your current billing cycle. You retain full account access until that date.
After the billing period ends, the account is automatically downgraded to the freemium plan.
Data retention and reactivation
Campaigns, leads, templates and account data are retained after cancellation, allowing you to return without losing content.
You can reactivate before the period ends using "Undo cancellation" or upgrade later to regain paid features.
Will I get a refund?
Standard refund policy
Lemlist generally does not provide pro‑rata refunds for unused time after cancellation. Expect access to remain until the paid period ends without a refund for remaining days.
Exceptions may be considered by support in case of billing errors or proven mistakes; these are handled case by case.
Free trial and special cases
Lemlist offers a 14‑day free trial that requires no credit card and does not auto‑bill, so refund rules do not apply to trials.
If you believe the service is defective, misrepresented, or billed in error, contact support and keep documentation for any dispute.
Lemlist plans and pricing
Pricing summary (SGD)
The following prices are converted to SGD from USD using a mid‑market rate and are indicative only.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Email Pro (monthly) | S$87.35 | Monthly | Email-only outreach; 3 sending addresses/user; 1,000 enrichment credits/month |
| Email Pro (annual equivalent) | S$69.63 | Monthly (billed annually) | Same features as above at 20% discount |
| Multichannel Expert (monthly) | S$125.33 | Monthly | Includes Email Pro plus LinkedIn, calling, multichannel workflows |
| Multichannel Expert (annual equivalent) | S$100.01 | Monthly (billed annually) | Same features as above at ~20% discount |
| Add-on: Extra sending email | S$11.39 | Monthly | Per extra sending email address/user |
| Add-on: WhatsApp automation | S$25.32 | Monthly | WhatsApp messaging in multichannel campaigns |
Your consumer rights in Singapore
Cooling-off and change of mind
Singapore does not require a 14‑day cooling‑off period for online digital services or software subscriptions. There is no automatic right to a refund for a simple change of mind.
If you cancel, you usually will not get money back solely because you changed your decision.
Defective services and direct‑sales rules
Under Singapore consumer protection rules, you may be entitled to repair, replacement or refund if the service is defective, misrepresented, or not provided as promised.
A limited 5 working‑day cooling‑off right applies only to unsolicited direct‑sales contracts (e.g., doorstep sales), not to online software subscriptions.
Customer experiences
Positive feedback
Many users praise Lemlist for its personalization features, user‑friendly interface, multichannel sequencing and helpful integrations with popular CRMs.
Users also report benefits from deliverability tools and responsive support in some cases.
Common complaints
Frequent issues mentioned by users include limited analytics, missing integrations with certain CRMs, occasional bugs, and confusing pricing details.
Some users report billing problems (such as charges after cancellation) and reduced deliverability over time; experiences vary by account and setup.
Documentation checklist
Before you cancel
- Check billing period end date in Plans & Billing and note when access will stop.
- Confirm whether your subscription was purchased via the web, Apple App Store, or Google Play.
- Contact support if you suspect billing errors before cancelling.
What to save
- Export or back up leads, campaign data and templates you may need later.
- Save invoices, payment receipts and screenshots of plan settings and cancellation confirmations.
- Keep the cancellation confirmation email or dashboard notice as proof of cancellation timing.
Common mistakes
Not confirming the purchase channel
People often try to cancel inside the Lemlist web dashboard when their subscription was bought through Apple or Google Play.
If you purchased via a mobile store, cancelling in the dashboard will not stop store billing; use the store's subscription tools instead.
Assuming automatic refunds
Many expect pro‑rata refunds after cancelling mid‑period; Lemlist generally does not issue refunds for unused time.
If you need a refund for billing errors, contact support promptly and provide documentation.
Comparative recap
Quick comparison
This table summarises key points about cancellation, refunds and data retention for quick reference.
At a glance
| Aspect | What to expect |
|---|---|
| How to cancel | Cancel in web dashboard (Plans & Billing → Manage Plan → Cancel) or via App Store/Google Play for store purchases. |
| Refunds | No pro‑rata refunds generally; exceptions for billing errors handled by support. |
| Access after cancelling | Access remains until the end of the billing period; account downgrades to freemium after that. |
| Data retention | Campaigns, leads and templates are retained; you can reactivate later without losing data. |
After cancelling
What to monitor
Watch your payment method and bank statements for unexpected charges after cancellation. Keep the cancellation confirmation as proof.
If the subscription was via App Store or Google Play, verify the store shows the subscription as cancelled.
Helpful links
- Lemlist help: Cancel your Lemlist account
- Postclic: Lemlist cancellation summary
- Advomi: Singapore consumer contract and cancellation rules
Address
Corporate address
Lemlist lists a New York address used for business operations: 575 Lexington Avenue, New York, New York 10022, United States.
Legal correspondence
Lemlist’s registered office in France is commonly used for legal correspondence; check official company pages or legal notices for the precise registered address when required.