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Localize

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Termination letter drafted by a specialized lawyer
Sender
Localize Mobi Cancel Subscription | Postclic
Localize
552 Ashbury Street
94117 San Francisco USA
support@localize.mobi
Cancellation of Localize contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Localize service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Localize
552 Ashbury Street
94117 San Francisco , USA
support@localize.mobi
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Localize. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Localize: Easy Method

What is Localize

Overview

Localize is a SaaS platform for translating websites and apps to reach international audiences. It offers automated translation, collaboration tools, and integration options to reduce developer effort.

Typical use cases

Businesses use Localize to manage multilingual content, automate translations, and deliver localized experiences without heavy engineering work. It supports teams that need continuous updates across languages.

How to cancel Localize

Cancel via website / account

  • Sign in to your Localize account and open Billing settings.
  • Turn off auto-renewal or follow the Unsubscribe flow in the account settings.
  • If you can’t find the option, open a support request for cancellation via the Help Center guidance listed below.

Cancel via app stores

  • If you subscribed through the Apple App Store or Google Play, you must follow the store’s cancellation process for that subscription.
  • Note that cancelling in a store may not automatically cancel the Localize account - website cancellation is the primary instruction.

What happens when you cancel

Access after cancellation

When auto-renewal is turned off, your paid subscription will typically remain active until the end of the current billing period.

After the billing period ends, access to paid features is removed and your account reverts to any free tier or is deactivated per Localize terms.

Billing and account status

Turning off renewals stops future charges but does not necessarily delete your account or project data immediately.

If you need full account removal, contact support to request data deletion and confirm timelines.

Will I get a refund?

Localize refund policy (summary)

Localize provides a 14-calendar-day refund window from the payment date as a discretionary policy.

Refunds are typically allowed only if the service was not used after any trial period and auto-renewal was turned off.

Key exceptions and conditions

  • If you used the service during a free trial and did not disable automatic renewal, refund eligibility may be void.
  • Refund approval is subject to Localize’s review and any terms that applied at purchase.

Localize plans and pricing

Available App Store prices (SGD)

The following in-app subscription prices (SGD) are for the iOS app named "Localize Price - Parity" as listed in the App Store.

Plan details

Plan Price (SGD) Period Features
Localize Price - Parity (iOS app) S$5.98 Weekly In-App Purchase for weekly subscription to adjust App Store prices using PPP
Localize Price - Parity (iOS app) S$9.88 Monthly In-App Purchase for monthly subscription to adjust App Store prices using PPP
Localize Price - Parity (iOS app) S$65.98 Annual In-App Purchase for annual subscription to adjust App Store prices using PPP

Your consumer rights in Singapore

Legal context

Under Singapore law there is no automatic 14-day refund right for digital services; refund policies are voluntary unless otherwise stated at sale.

Localize’s 14-day refund window is therefore a voluntary concession, not a statutory right.

What you should do

  • Keep proof of cancellation: screenshots, emails, and ticket numbers.
  • If unauthorized charges continue after cancellation, contact your bank to report and block the merchant.

Customer experiences

Positive feedback

Many users report Localize is user-friendly, integrates smoothly, and reduces developer workload when managing multilingual content.

Positive reviews often highlight accurate translations, helpful AI suggestions, and good onboarding experiences.

Negative feedback

Some users report issues such as unexpected charges, difficulty canceling subscriptions, or slow/poor support responses.

Reports vary by source; if you encounter problems, collect evidence and escalate to your payment provider if charges persist.

Documentation checklist

Before you cancel

  • Record account email, subscription ID, and billing date.
  • Take screenshots of the Billing settings showing auto-renewal and any unsubscribe options.

After you cancel

  • Save confirmation emails, Help Center ticket IDs, and any chat transcripts.
  • Retain bank statements showing charges and any refund transactions.

Common mistakes

Assuming app-store cancellation cancels the account

Users often cancel via the App Store or Google Play and assume the Localize account subscription stops entirely. That is not guaranteed.

Always check your Localize account Billing settings or contact support to confirm account cancellation.

Not keeping proof

Failing to save cancellation confirmations or ticket numbers makes disputes harder to resolve.

Always capture screenshots and keep emails for any future claim or bank dispute.

Comparative recap

Quick comparison

The table below summarizes cancellation routes, their likely effect on billing, and refund chances.

Notes on interpretation

“Website” refers to cancelling inside your Localize account; “Store” refers to Apple/Google subscriptions. Refunds depend on Localize policy and usage.

Method Ease of cancellation Effect on Localize account Refund likelihood
Website / Account settings High - turn off auto-renewal or use Unsubscribe flow Primary method to stop future billing and change subscription state Possible within Localize’s 14-day window if conditions met
App Store / Google Play Medium - follow store cancellation steps May stop store billing but does not always cancel Localize account subscription Dependent on store policy; Localize refund still subject to its terms
Contacting support Variable - depends on response times Can request account cancellation or data removal Case-by-case; provide evidence to support refund requests

After cancelling

What to monitor

  • Check your bank statement for any further charges after the billing period ends.
  • Verify that paid features are disabled only after the period and that no unexpected renewals occur.

Helpful links

Address

Company contact location

Localize is a US-based service; published contact addresses include locations in the United States.

Representative address

One commonly cited address for Localize-related services is: 552 Ashbury Street, San Francisco, CA 94117, USA.

FAQ

To cancel your Localize subscription via the website, sign in to your account, open Billing settings, and turn off auto-renewal or follow the Unsubscribe flow. Remember to keep proof of your cancellation.

To cancel your Localize subscription from the Apple App Store, follow the cancellation process outlined in the App Store. However, note that this may not automatically cancel your Localize account, so it's best to also cancel via the website.

Localize offers a 14-calendar-day refund window from the payment date, but refunds are typically granted only if the service was not used after any trial period and auto-renewal was turned off. Keep proof of your cancellation.

After you cancel your Localize subscription, your paid features will remain active until the end of the current billing period. After that, your account will revert to a free tier or be deactivated according to Localize's terms.

Yes, if you used the service during a free trial and did not disable automatic renewal, your refund eligibility may be void. Refund approval is subject to Localize’s review and any terms that applied at purchase.