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I hereby notify you of my decision to terminate the contract relating to the Manychat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Manychat: Easy Method
What is Manychat
Overview
ManyChat is a SaaS chatbot and messaging automation platform for businesses to build flows on Facebook Messenger and Instagram.
It focuses on marketing automation, live chat, and integrations to help businesses engage customers and capture leads.
Key capabilities
Features include automation flows, keywords, growth tools, tags, sequences, and integrations with external services.
Plans range from a Free tier up to enterprise-level Elite plans with dedicated support and white‑label options.
How to cancel Manychat
Cancel via ManyChat website (web)
- Log into your ManyChat account.
- Go to Settings → Billing → select "Cancel Subscription".
- Your subscription status will change to “Pending cancellation” and will stop at the end of the current billing cycle.
Cancel via App Store or Google Play
- If you subscribed through the Apple App Store or Google Play, you must cancel in that store’s subscription manager.
- You cannot cancel an App Store / Google Play subscription from the ManyChat website or ManyChat app.
If you cannot log in
- Open a support ticket with ManyChat support or use the account recovery options in the ManyChat Help Center.
- Provide account email, last 4 digits of payment method, and any billing receipts to speed verification.
What happens when you cancel
Access and features
After cancellation, your paid features remain active until the end of the current billing cycle.
At the cycle end your account typically reverts to the Free tier, with ManyChat branding and reduced limits.
Billing and data
No further subscription charges should occur after the pending cancellation takes effect at period end.
Your account data and flows usually remain but access to some paid features will be removed; export important data before the downgrade.
Will I get a refund?
Standard refund policy
ManyChat does not guarantee a statutory 14‑day cooling‑off refund; refunds are discretionary and handled case‑by‑case.
Refund decisions are made under ManyChat’s refund policy and Terms of Service; outcomes may vary by situation.
Exceptions and timing
- Some users may be eligible for a refund if they cancel within the first 30 days for qualifying technical issues, subject to ManyChat’s review.
- If ManyChat approves a refund, it is typically processed back to the original payment method within ~10 business days.
- For purchases made via App Store or Google Play, refunds are governed by those stores’ refund policies, not ManyChat’s.
For a detailed third‑party summary of the cancellation and refund process, see this guide: Postclic - How to cancel ManyChat.
Manychat plans and pricing
Price table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Free | US$0.00 (~S$0.00) | 月額 | Up to 1,000 contacts; basic automation; Instagram/Facebook Messenger; ManyChat branding |
| Marketing Automation (Pro) | Starts at US$15/month (~S$20.25) | 月額 | Scales with contacts; unlimited Growth Tools, Keywords, Tags; advanced automation; 3 Live Chat seats |
| Marketing Automation (Pro) - higher tiers | Examples: US$25 (~S$33.75) for ~1,000; US$45 (~S$60.75) for ~2,500; US$95 (~S$128.25) for ~5k - 10k; US$145 (~S$195.75) for ~10k - 25k | 月額 | Pro plan scaled pricing by contact list size |
| Inbox | US$99/month (~S$133.65) | 月額 | Inbox features including up to 3 Live Chat seats; analytics; live chat tools (additional seats at US$39) |
| Elite (Enterprise) | Custom (typically US$800 - 2,000+/month, ~S$1,080 - 2,700+) | 月額 | All Pro features plus dedicated CSM, white‑labeling, priority support, agency tools, AI included |
| AI Add‑on (Pro) | US$29/month (~S$39.15) | 月額 | Adds AI features: intention recognition, AI steps, Flow Builder assistant, text improver |
Pricing notes
All prices are shown in USD; Singapore dollar approximations use ~1 USD = 1.35 SGD and ManyChat does not list SGD‑specific pricing.
Additional usage costs may apply for WhatsApp (Meta) and SMS messages; these are billed per use and vary by region and carrier.
Your consumer rights in Singapore
Refunds and Terms of Service
Under ManyChat’s Terms of Service, refunds are typically at the company’s discretion or may apply if it stops providing services.
Always check the service terms and your billing receipts before requesting a refund.
App Store purchases and local protections
If you purchased via Apple or Google, the respective store’s refund processes apply and Singapore consumer protections may be limited for in‑app purchases.
For disputes about billing or unauthorised charges, contact your card issuer and keep billing evidence ready for any claim or chargeback.
Customer experiences
Positive reviews
Many users praise ManyChat’s automation for saving time and improving engagement; reviewers mention strong Facebook and Instagram features.
Examples of positive feedback and platform ratings are available on Trustpilot: ManyChat on Trustpilot.
Common complaints
Frequent negative themes include billing problems, unwanted upgrades, UI bugs, slow support, and reports of accounts terminated without prior notice.
Several Trustpilot reviews mention being charged after cancellation or experiencing slow/ineffective customer support.
Documentation checklist
What to prepare before cancelling
- Account email and username used for ManyChat.
- Recent billing receipts or invoice numbers showing charges.
- Payment method last 4 digits and billing date range for verification.
When filing a support request
- Explain the reason for cancellation and include relevant screenshots if billing or technical issues occurred.
- Request explicit confirmation of cancellation and the cancellation effective date in writing.
Common mistakes
Canceling in the wrong place
Many customers assume cancelling on the ManyChat website stops App Store or Google Play charges; it does not.
If your subscription was bought through a mobile store, cancel in that store to avoid continued billing.
Assuming an automatic refund
Users sometimes expect an immediate refund after cancelling; refunds are discretionary and, if approved, can take ~10 business days to process.
Keep evidence and follow up promptly if a refund is delayed or denied.
Comparative recap
At-a-glance comparison
| Item | ManyChat (web) | App Store / Google Play | 期間 |
|---|---|---|---|
| How to cancel | Settings → Billing → Cancel Subscription on ManyChat site | Cancel via Apple or Google subscription manager in the respective store | 月額 |
| Refund policy | Discretionary refunds; possible within 30 days for qualifying issues | Refunds handled by the App Store/Google Play refund policies | 月額 |
| Support / disputes | Contact ManyChat support or Help Center for account issues | Use Apple/Google support for store purchases and refunds | 月額 |
After cancelling
Immediate steps
- Check your email for written confirmation of cancellation and the effective date.
- Export critical data, subscriber lists, flows, and message histories before downgraded access.
Where to get more information
Third‑party guides summarising cancellation steps are available here: Postclic - How to cancel ManyChat.
To view a range of user experiences and reviews, see ManyChat reviews on Trustpilot: ManyChat on Trustpilot.
Address
Postal address
ManyChat, Inc.
8605 Santa Monica Blvd, #64372, West Hollywood, CA, USA, 90069
Sending cancellations by mail
If you choose to send a physical cancellation notice, use registered or tracked mail and keep proof of postage and delivery.
Include account email, subscription ID, and a clear statement requesting cancellation and refund (if applicable).