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Cancellation Mighty Networks: Easy Method
What is Mighty Networks
Overview
Mighty Networks is a subscription-based SaaS platform that lets creators and brands build private communities, host courses, and sell memberships online.
The platform supports both web-based subscriptions and in-app purchases on mobile, with hosts able to customise community features and monetisation.
Common uses
Creators use Mighty Networks to run paid membership communities, deliver online courses, and centralise community conversation.
Businesses use it to host cohorts, offer gated content, and manage recurring subscriptions for members.
How to cancel Mighty Networks
Cancel on desktop web (member)
- Go to Personal Settings → Plans and Access on desktop web.
- Select Cancel Subscription. Cancellation stops the next billing cycle but you keep access until the end of your current paid period.
- See the official FAQ for details: What happens when a member cancels their plan?
Cancel on mobile (Android or browser) and iOS
- Mobile web (Android or browser): Profile → Your Purchases → Active Subscriptions → Cancel Subscription; you retain access until period end.
- iOS App Store purchases must be cancelled through Apple’s system (your device settings or Apple’s subscription management). Hosts cannot cancel App Store charges for you.
Cancel as a Host (network owner)
- To cancel or downgrade the network, go to Mighty Billing Plan on the web and downgrade to the Free Plan.
- Host cancellations keep access until the end of the current billing cycle. See: How do I downgrade or cancel my plan?
What happens when you cancel
Access and billing
Cancelling a subscription stops future billings but does not immediately remove access.
Members retain full access to the community until the end of the current paid billing period.
Data and account status
Your account and any content remain associated with your user account unless the Host or you explicitly delete data.
If you need data exported or removed, contact the Host or use available account settings to request changes before the billing period ends.
Will I get a refund?
Standard refund policy
Mighty Networks does not offer an automatic 14-day cooling-off refund policy on the platform; there is no global automatic refund guarantee.
Refunds depend on the payment route (host, Stripe, or Apple) and any discretionary decisions by the Host.
Exceptions and practical steps
- Web purchases: Hosts can issue manual refunds via Stripe; note that Stripe transaction fees are generally non-refundable.
- iOS purchases: Refunds must be requested through Apple (Apple controls App Store refunds). Hosts cannot issue refunds for App Store purchases via the platform, though they may offer external compensation if they choose.
- For more on cancellation and refunds see: Mighty Networks cancellation FAQ and a practical guide: Postclic: Cancel Mighty Networks.
Mighty Networks plans and pricing
Pricing overview
Below are the pricing items summarised from verified data sources. Exact prices for web plans are shown in USD on the site; iOS prices are listed in SGD in the App Store.
Use the App Store for precise SGD in-app pricing and the Mighty Networks site for USD web pricing.
| Plan | Price | Period | Features |
|---|---|---|---|
| iOS In-App Monthly Purchases (various tiers) | S$14.98 to S$78.98 (various options) | Monthly | Not specified; corresponds to different in-app purchase tiers |
| Web-based Plans (in USD) | US$39 - US$360/month (≈ S$55 - S$510/month) | Monthly | Community, Courses, Business, Growth, etc., with escalating feature sets |
Your consumer rights in Singapore
Applicable protections
Mighty Networks does not provide statutory 14-day refunds as a platform policy; refunds are platform- and host-dependent.
Local consumer protection laws in Singapore, such as the Consumer Protection (Fair Trading) Act, may apply when services are misleading or not delivered.
How to proceed in Singapore
- Contact the Host first to request a refund, explanation, or remediation for unmet promises.
- If unresolved, consider escalating to consumer authorities such as the Consumers Association of Singapore (CASE) for guidance or formal complaints.
Customer experiences
Positive feedback
Many users praise Mighty Networks for flexibility, depth of features, good customer support, and strong design/customisation options.
Reviews note ease of use for certain community types and value for money on particular plan tiers.
Negative feedback
Common complaints include a perceived increase in complexity, features moved to higher-priced tiers, and limited refund flexibility in practice.
Some users report difficulties cancelling or migrating communities and frustrations when Hosts cannot or will not offer refunds.
Documentation checklist
Before you request cancellation or refund
- Save your order receipt or payment confirmation (App Store receipt or Stripe/email receipt).
- Take screenshots of your subscription status (Personal Settings → Plans and Access or Profile → Your Purchases).
- Keep copies of any communications with the Host about cancellations or refunds.
If you escalate
- Record dates and times of charges and cancellation requests.
- Collect evidence of service not delivered if seeking recourse under Singapore consumer law.
Common mistakes
Canceling in the wrong place
Many users try to cancel an iOS subscription in the Mighty Networks app or on the web; App Store purchases must be cancelled in Apple’s subscription settings.
If you cancel in the wrong place, you may still be billed by Apple until you cancel through Apple’s system.
Missing renewal windows and assumptions about refunds
Users sometimes assume an automatic refund or a 14‑day cooling-off period - Mighty Networks does not provide this automatically.
For annual plans, forgetting to cancel before renewal often results in the full renewal charge without an automatic refund option.
Comparative recap
Quick comparison
This table compares the typical routes for cancelling, refunds, and currency differences between web and in-app purchases.
| Aspect | Web purchase | iOS In-App purchase | Period |
|---|---|---|---|
| Where to cancel | Personal Settings → Plans and Access (desktop web) | Apple subscription settings on your device | Monthly |
| Refund route | Host via Stripe (may be discretionary; Stripe fees often non-refundable) | Request through Apple (App Store refund process) | Monthly |
| Access after cancel | Access retained until end of current billing period | Access retained until end of current billing period | Monthly |
| Pricing currency | Displayed in USD on the Mighty Networks site | Displayed in SGD in the App Store listing | Monthly |
After cancelling
What to monitor
- Check your billing method (credit card or App Store receipt) to confirm no further charges after the period end.
- Keep copies of the cancellation confirmation screen or email for your records.
Helpful links and support
- Mighty Networks cancellation and refund FAQ: What happens when a member cancels their plan?
- Host downgrade/cancellation instructions: How do I downgrade or cancel my plan?
- Practical cancellation guide and context: Postclic: Cancel Mighty Networks
- Community reviews and user reports: Trustpilot: Mighty Networks reviews
Address
Company address
Mighty Software, Inc.
530 Lytton Ave., 2nd Fl., Office 208, Palo Alto, CA 94301, United States
Sending a formal notice
If you need to send a formal cancellation or contractual notice, use the address above and keep proof of delivery.
Also retain copies of relevant account pages and receipts to include with any formal correspondence.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Mighty Networks subscription on desktop, go to Personal Settings → Plans and Access, then select Cancel Subscription. You will retain access until the end of your current billing period. For written cancellation, you can also send a request via email or registered mail.
When you cancel your Mighty Networks subscription, future billings will stop, but you will keep access to the community until the end of your current paid billing period. If you need to verify cancellation details, check your contract or billing information.
Refunds for Mighty Networks subscriptions depend on the payment route. If you purchased via the web, refunds are issued at the Host's discretion through Stripe, while iOS purchases must be requested through Apple. Always keep proof of your cancellation request.
Yes, to cancel your Mighty Networks subscription on mobile, go to Profile → Your Purchases → Active Subscriptions and select Cancel Subscription. You will retain access until the end of your billing period. For written requests, use email or registered mail.
To downgrade your Mighty Networks plan, go to the Mighty Billing Plan on the web and select the Free Plan. You will keep access until the end of your current billing cycle. For any written requests, consider using email or registered mail.