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Monday.Com

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Termination letter drafted by a specialized lawyer
Sender
Cancel Monday Account | Postclic
Monday.Com
21 Collyer Quay
049320 Singapore Singapore
u003esupport@monday.com
Cancellation of Monday.Com contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Monday.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Monday.Com
21 Collyer Quay
049320 Singapore , Singapore
u003esupport@monday.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Monday.Com. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Monday.Com: Easy Method

What is Monday.Com

Overview

monday.com is a cloud-based work operating system that helps teams plan, track and manage projects and workflows in a visual, collaborative environment.

The platform offers customizable boards, templates, automations and integrations to support task and project management across teams.

Why this guide

This guide explains how to cancel a monday.com subscription from Singapore, what to expect about access and refunds, and local consumer options.

It consolidates practical steps, key policies and common pitfalls so you can act quickly and confidently.

How to cancel Monday.Com

Who can cancel

Only an account admin can cancel a monday.com subscription via a desktop or laptop web browser from the Admin → Billing area.

Ensure you are signed in as an admin before starting the cancellation process.

Step-by-step cancellation (web browser)

  • Sign in on a desktop or laptop and open Admin.
  • Go to Billing and locate your subscription settings.
  • Choose to cancel the subscription or stop auto-renewal following the on-screen prompts.
  • Confirm the cancellation and save any confirmation or reference details shown.

For a companion walkthrough see a third-party cancellation guide: Postclic: how to cancel.

What happens when you cancel

Access and account state

Cancelling stops auto-renewal, but the subscription usually remains active until the end of the current paid billing period.

After the paid period ends, the account typically enters an inactive or limited state per monday.com policy.

Billing and data retention

If a refund is issued, access may be blocked immediately when the refund is processed; otherwise you retain access until period end.

Export any important data before cancellation if you need local copies; confirm data-retention specifics in your account or via support.

Will I get a refund?

Refund eligibility summary

  • Net-new customers (first-time purchasers) may request a prorated refund within 30 days of the initial purchase.
  • Existing customers who renewed or are past the 30-day window are generally not eligible for refunds.
  • Monthly renewals typically receive no refund; annual plans are effectively non-refundable mid-term.

How refunds are processed

When a prorated refund is approved, refunds are calculated for unused time and typically take 7 - 10 business days to appear.

If a refund is issued, access may be ended immediately. For details, consult monday.com account terms and support resources.

Monday.Com plans and pricing

Where to check prices

Official pricing and plan details are published on monday.com and may vary by billing cycle or promotions.

Check current plan options and any Singapore-specific details at the official pricing page: monday.com pricing.

Currency and local quotes

Publicly listed official pricing is shown in USD; Singapore-dollar quotes are provided at checkout or via local resellers.

If you need SGD pricing or a reseller quote, request it during purchase or contact sales through the official site.

Your consumer rights in Singapore

Statutory protections

Singapore law (for example, the Consumer Protection (Fair Trading) Act) provides rights that can supplement or override supplier terms in cases of unfair practices.

Unfair contractual terms or misleading marketing may be challenged under local consumer protection rules.

Where to seek help

If you encounter an unfair practice, you can file a complaint with the Consumers Association of Singapore (CASE) or pursue remedies via the Small Claims Tribunals.

Keep records of receipts, communications and screenshots to support any complaint or claim.

Customer experiences

Positive feedback

Reviewers praise monday.com for flexible workflows, a visual user interface, and strong customization, automation and integration capabilities.

Regional review summaries and analyst praise note strengths in project workflow customization and visual management tools.

Common criticisms

Common negative feedback includes concerns about pricing, features gated behind higher tiers, occasional glitches and slow or inconsistent customer support.

Some users report frustration with cancellation or mobile billing flows and describe billing surprises when not monitoring renewals.

Documentation checklist

What to gather before cancelling

  • Admin account login credentials and confirmation you are an account admin.
  • Subscription invoice or receipt showing purchase or renewal dates.
  • Screenshots of current plan settings, billing page and any communications about renewal.

Optional supporting docs

  • Exported project/board data you need to keep.
  • Any written refund requests or prior support tickets if you plan to request a prorated refund.

Common mistakes

Attempting to cancel from mobile apps

Many users try to cancel inside the iOS or Android app; subscriptions purchased through the Apple App Store or Google Play must be cancelled through those stores.

If you bought via a mobile store, cancel there to stop future billing; web account cancellation will not affect store billing.

Not confirming admin status or renewal dates

Non-admin users cannot cancel; attempting to do so causes delays. Confirm admin rights first to avoid wasted steps.

Also, failing to note the renewal date can result in missed deadlines for refunds or downgrades.

Comparative recap

Feature Period Cancel via Refund
Web subscription Annual / Monthly Admin → Billing (web) 30-day net-new prorated possible; renewals generally no refund
Mobile store subscription Monthly Apple App Store or Google Play Billed by store - cancel at the store; refunds via store policies
Access after cancel Period end (Period) N/A Active until period end unless refund issued

After cancelling

Confirmations and follow-up

Save any cancellation confirmation, transaction IDs and screenshots shown after you cancel from Admin → Billing.

If you expect a refund, monitor your payment method and keep confirmation emails until funds appear.

Helpful links and further reading

Official FAQ and support resources: monday.com FAQ.

Cancellation walkthroughs and tips: Postclic guide, SeeSubs mobile notes, and general cancellation advice: JustCancel.

Address

Regional office (recommended contact for Singapore correspondence)

21 Collyer Quay, Singapore 049320

Use this address for regional or operational correspondence where applicable.

Registered Singapore entity

MONDAY.COM PTE. LTD. - registered office at the company’s Cecil Street address (use for formal or legal correspondence).

Keep copies of any mailed notices and send via tracked methods when pursuing formal complaints or refund requests.

FAQ

To cancel your Monday.Com subscription, sign in as an admin on a desktop, go to Admin → Billing, select your subscription settings, and follow the prompts to cancel.

Yes, if you are a net-new customer, you can request a prorated refund within 30 days of your initial purchase; otherwise, refunds are generally not available.

After cancellation, you will retain access until the end of the current billing period, but it's advisable to export any important data before cancellation.

Only an account admin can cancel a Monday.Com subscription, so ensure you are signed in with admin privileges before starting the cancellation process.

If a prorated refund is approved, it typically takes 7-10 business days to process and appear in your account.