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Cancel NOVORESUME
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Novoresume service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Novoresume: Easy Method
What is Novoresume
Service overview
Novorésumé is a web-based resume and cover letter builder that provides templates, formatting tools and content suggestions to create professional application documents.
How it is offered
The service is subscription-based for premium features but also offers a Basic free tier with limited functionality and download options.
How to cancel Novoresume
Cancel a web (direct) subscription
- Novorésumé web subscriptions do not auto‑renew; the account reverts to Basic at the end of the paid term without further charges.
- To cancel proactively you can allow the subscription to expire or email contact@novoresume.com with purchase date, receipt/order number and intent to cancel.
- Details are available on the official help page: Novorésumé Help - Membership & Refunds.
Cancel a subscription bought via Apple App Store or Google Play
- Subscriptions purchased through the Apple App Store or Google Play must be cancelled through your Apple or Google account subscription settings.
- Novorésumé cannot access or cancel App Store / Google Play subscriptions on your behalf.
- See a platform‑cancellation overview: How to cancel Novorésumé (Postclic).
What happens when you cancel
Account status after expiry
After a paid period ends, the account automatically reverts to the Basic (free) tier at the end of the term.
No further charges are applied once the paid period completes and the subscription is not renewed.
Content and downloads
Your documents remain saved in the account but premium features (extra templates, cover letters, extended page limits and downloads) will be disabled.
If you need a final download, export your documents before the paid period expires.
Will I get a refund?
14-day refund policy for first upgrade
Novorésumé offers a 14‑day money‑back guarantee that applies only to your first upgrade purchase.
To request a refund for that first upgrade, contact Support Chat or email contact@novoresume.com as described on the help page: Membership & Refunds.
Exceptions and download rule
- If you have begun downloading content, the Right of Withdrawal is forfeited and a refund will not be issued under their Terms of Use.
- Deleting your account does not automatically trigger a refund; refunds must be requested through support channels.
- The terms covering this exception are described in Novorésumé’s Terms of Service: Novorésumé Terms of Service.
Novoresume plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium | S$27.85 | Monthly | Full access (resume versions, up to 10 pages, custom layouts, cover letter, fonts, colors, backgrounds) |
| Quarterly Premium | S$50.63 | Quarterly | Same as monthly but covers 3 months |
| Annual Premium | S$177.19 | Annual | Same as monthly but covers 12 months with best savings |
Notes on pricing
Prices above are converted from official USD listings using a stated exchange rate and reflect one‑time payments with no automatic billing.
For full pricing and plan details see the official pricing page: Novorésumé Pricing.
Your consumer rights in Singapore
Web purchases and withdrawal
Novorésumé’s web policy provides a 14‑day withdrawal window for digital services if download has not begun, reflecting their statutory policy under EU/Danish terms.
For Singapore consumers, this 14‑day policy is the provider’s stated approach but local consumer law may differ; check Singapore’s consumer guidance if needed.
App Store / Google Play purchases
Subscriptions bought via Apple or Google are governed by the respective platform’s cancellation and refund policies, and by applicable local law in Singapore.
Contact Apple/Google support for disputes about platform purchases; Novorésumé cannot directly control refunds through those platforms.
Customer experiences
Positive feedback
Users commonly praise Novorésumé for a user‑friendly interface, modern templates and time savings when producing professional resumes.
Trustpilot shows generally high ratings and many customers highlight the quality of exported documents while on Premium. Trustpilot - Novorésumé
Negative feedback
Frequent complaints relate to free plan limitations (one resume, one page max, restricted fonts/colors and no downloads) which frustrate users when they reach the payment wall.
Other issues reported include formatting/ATS concerns for some templates, pricing objections for occasional users, and occasional customer support delays.
Documentation checklist
What to have ready
- Account email used for purchase.
- Purchase date and receipt or order number.
- Subscription method (web, Apple App Store or Google Play).
Optional helpful details
- Brief reason for cancellation or refund request.
- Screenshots of the receipt, charge on your card, or the download activity.
- Any previous communication with support (ticket numbers).
Common mistakes
Cancelling on the wrong platform
Users sometimes attempt to cancel a subscription from the web when the purchase was through Apple or Google, which will not stop platform renewals.
Always check which store processed your payment and cancel through that store if applicable.
Assuming deletion equals refund
Deleting your Novorésumé account does not automatically issue a refund or stop platform subscriptions; refunds must be requested through support or the platform.
Also, requesting a refund after you have started downloads usually fails under the service terms.
Comparative recap
At a glance
| Item | Web (direct) | Apple App Store / Google Play |
|---|---|---|
| How to cancel | Allow subscription to expire or email contact@novoresume.com | Cancel via Apple or Google account subscription settings |
| Refund eligibility | 14‑day money‑back guarantee for first upgrade if no download started | Subject to platform refund policies (Apple/Google) |
| Control by Novorésumé | Full control over web subscriptions and refunds | Novorésumé cannot directly cancel or refund platform purchases |
When to choose which route
If you purchased on the web, contact Novorésumé support for cancellation or refund requests.
If you purchased via an app store, manage and request refunds through that store’s support channels.
After cancelling
What to check immediately
Export any final copies you need before the paid period ends, because downloads and premium features will become unavailable after expiry.
Verify that your subscription status has changed to Basic and confirm no further charges occur.
Where to get help
Official help and refund instructions: Novorésumé Help - Membership & Refunds.
Terms and rights: Novorésumé Terms & Conditions.
Address
Headquarters
Novorésumé is headquartered in Copenhagen, Denmark.
Registered address: Store Kongensgade 59 A 1. Th., 1264 København K, Denmark.
Support contact
For cancellations and refunds contact support by email: contact@novoresume.com.
Support resources and policies are available at the official help pages: Help - Membership & Refunds and Terms of Service.