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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Oddsmonkey service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Oddsmonkey: Easy Method
What is Oddsmonkey
Overview
OddsMonkey is a subscription-based platform providing matched-betting tools, guides and a community to help users identify profitable opportunities. It is aimed at both beginners and experienced matched-betting users.
Main features
Features include odd-finding tools, calculators, step-by-step guides and community support. Membership grants access to the platform's tools for the duration of your subscription.
How to cancel Oddsmonkey
Cancel via the website (recommended)
- Sign in to your OddsMonkey account.
- Go to "My Account" → "Membership" tab and select the option to cancel.
- Your account remains active until the end of the current paid period.
Cancel via app stores and payment services
- If you subscribed through Apple App Store or Google Play, cancel the subscription in that store - OddsMonkey cannot cancel store-managed subscriptions.
- If you paid via PayPal or Skrill, also cancel the recurring payment inside your PayPal or Skrill account directly.
- Live chat does not handle cancellations or refunds; use email or the account Membership tab.
Contacting support to confirm cancellation
For cancellations or for confirmation, use OddsMonkey support by email. Their support team handles cancellation processing and refund queries.
Contact page: OddsMonkey contact.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but you retain access until the end of the current billing period. You can continue to use tools and content until that date.
Auto-renewal and billing
Memberships auto-renew by default; cancelling only prevents the next automatic charge. Expect the subscription to remain active for the paid period after cancellation.
Data and account deletion
If you want your account removed permanently, request deletion from support by emailing from your registered address. OddsMonkey provides account deletion on request.
Will I get a refund?
14-day money-back guarantee
OddsMonkey offers a 14-day money-back guarantee (a 'cooling-off' period) for first purchases. To request a refund within 14 days, email support@oddsmonkey.com.
See the guarantee: OddsMonkey money-back guarantee.
Refunds after 14 days
- Refunds requested after 14 days are discretionary and may be limited by OddsMonkey's terms.
- Where offered, refunds are capped at a maximum of two months’ subscription fees under OddsMonkey's terms.
- Refunds are processed via the original payment method where possible.
Terms reference: OddsMonkey terms.
Oddsmonkey plans and pricing
Overview of plans
Prices shown are converted to SGD at the stated exchange rate. Actual billed amounts may differ due to your payment provider's FX markups or fees.
Current listed prices (SGD)
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Monthly | S$68.24 | Monthly | Access to matched betting tools, training, support |
| Premium Annual | S$426.55 | Annual | Same as Premium Monthly, saving via annual rate |
| All Access Monthly | S$85.30 | Monthly | Includes everything in Premium plus casino tools and content |
| All Access Annual | S$597.19 | Annual | Same as All Access Monthly, saving via annual rate |
Your consumer rights in Singapore
Cooling-off and digital services
OddsMonkey voluntarily offers a 14-day money-back guarantee for initial purchases. This mirrors UK cooling-off practice but is a policy by the provider rather than a Singapore statutory rule.
What you can do in Singapore
- Request refunds within the 14-day guarantee by emailing support@oddsmonkey.com.
- Check your card issuer or payment provider for chargeback or dispute options if you believe terms were breached.
- Keep records of purchases and correspondence to support any dispute or claim with your payment provider.
Customer experiences
Positive feedback (summary)
- Many users praise the easy-to-follow guides, tools and supportive community for consistent results.
- Long-term users report the service remains useful and beginner-friendly over time.
Negative feedback (summary)
- Recent website migration caused technical issues and reduced functionality for some users.
- Common complaints include unexpected auto-renewals, difficulty obtaining refunds and dissatisfaction with customer service responses.
Documentation checklist
What to keep before cancelling
- Account email and username used to register.
- Proof of purchase: receipt, bank transaction ID, or card statement showing the charge.
- Subscription page screenshots showing plan and renewal date.
After submitting your cancellation
- Save the cancellation confirmation email or screenshot.
- If you used PayPal or Skrill, save evidence of cancelling the recurring payment in that account.
- Keep any correspondence with support for 30 - 90 days in case of disputes.
Common mistakes
Not cancelling in the correct place
Many users assume cancelling on the site will stop App Store or Google Play renewals; these must be cancelled in the relevant store. Failure to do this results in continued charges.
Expecting an immediate refund or immediate loss of access
Some users expect instant refunds or immediate loss of access after cancellation. OddsMonkey typically keeps access until the paid period ends, and refunds follow the stated 14-day policy or Terms limits.
Comparative recap
Quick comparison of cancellation routes
| Method | Period | Refund likelihood | Next step |
|---|---|---|---|
| Cancel via OddsMonkey account | Until period end | Possible if within 14 days | Cancel in Membership tab and email support for confirmation |
| Cancel via App Store / Google Play | Until period end | Refunds managed by store; OddsMonkey cannot cancel for you | Cancel in store subscription settings |
| Cancel PayPal / Skrill recurring | Until period end | Refund depends on timing and provider policies | Cancel recurring payment in PayPal/Skrill and keep evidence |
After cancelling
What to expect next
Expect confirmation of cancellation and to retain access until the current paid period ends. If you requested a refund within 14 days, processing will follow OddsMonkey's refund procedures.
Useful links and contacts
Contact OddsMonkey support by email at support@oddsmonkey.com for cancellations, refunds and account deletion requests.
- Contact page: https://hub.oddsmonkey.com/contact
- Money-back guarantee: https://www.oddsmonkey.com/matched-betting/money-back-guarantee
- Terms and refund limits: https://www.oddsmonkey.com/matched-betting/terms/
- Third-party guide to cancelling: Postclic cancel OddsMonkey
Address
Registered office
Liquidity Trading Limited, Madison Building, Midtown, Queensway, GX11 1AA, Gibraltar.
Mailing and contact notes
For account or billing queries use the support email (support@oddsmonkey.com) or the OddsMonkey contact page linked above.