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Cancel OddsMonkey: Step-by-Step Guide
What is OddsMonkey
Service overview
OddsMonkey is an online matched-betting service that provides tools, guides and community support to help users find and place matched bets. It offers membership access to calculators, betting lists and tutorial content.
Who runs it
OddsMonkey is provided by a company registered in Gibraltar and operates its service and support online. Memberships are managed through the OddsMonkey website and, in some cases, by third-party payment providers.
How to cancel OddsMonkey
Cancel on the website
- Sign in to your OddsMonkey account and go to My Account.
- Open the "Membership" tab and choose the option to cancel your subscription.
- If you cancel partway through a paid period your account stays active until that period ends.
- See OddsMonkey’s guide: Will my account automatically renew?.
Cancel via payment provider or apps
- If you paid by Skrill or PayPal cancel the recurring payment inside Skrill or PayPal directly.
- OddsMonkey’s help article: How do I cancel my membership?.
- There is no specific guidance in OddsMonkey’s help centre about cancelling via the App Store or Google Play; follow the store’s subscription management steps if you subscribed there.
What happens when you cancel
Access after cancellation
If you cancel during a paid period your membership remains active until the end of that paid period. You retain access to the service until the expiry date shown in your account.
Renewal and data
Auto-renewal stops after cancellation but you should check for a confirmation email or a change in your Membership page to confirm the cancellation.
OddsMonkey retains account data under its terms; contact support if you want data removed or a record of your subscription history.
Will I get a refund?
14-day money-back guarantee
- OddsMonkey offers a 14-day money-back guarantee: request a full refund for any reason by emailing [email protected] within the first 14 days of membership.
- Refunds for change-of-mind are processed within 14 days of notification, per OddsMonkey’s terms.
- See the guarantee page: OddsMonkey money-back guarantee.
Exceptional refunds and yearly renewals
- Refunds outside the 14-day window may be offered as a goodwill gesture at management’s discretion and are limited to a maximum of two months’ subscription payments.
- If a yearly membership auto-renews and you cancel after renewal, contact support promptly to ask about eligibility for a refund.
- Terms reference: OddsMonkey terms.
OddsMonkey plans and pricing
Available plans
| Plan | Price |
|---|---|
| Membership | Varies |
Currency and checking price
OddsMonkey prices are provided in GBP (British Pounds). Exact local pricing for Nigeria (NGN) or Euro conversions are not published by OddsMonkey.
Check the membership page when signed in to see the current price in GBP before you purchase or renew.
Your consumer rights in Nigeria
Local consumer protection overview
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights such as the right to accurate information, protection from unfair contract terms and the right to redress for misleading practices.
If you believe you have been treated unfairly you can contact the FCCPC for advice or to submit a complaint: FCCPC.
When international law may apply
OddsMonkey is a Gibraltar-registered service that refers to UK Consumer Contracts Regulations for online services. This means UK consumer protections (for example the 14-day right to change your mind) are explicitly acknowledged by OddsMonkey.
If you purchased from Nigeria, your options may include both local FCCPC remedies and remedies referenced by OddsMonkey; contact OddsMonkey support for clarification and keep records of your purchase.
Customer experiences
Positive feedback
- Many users praise helpful and friendly support staff and clear, structured guides that help beginners make consistent profits from matched betting.
- Tools and community resources are frequently mentioned as useful for learning matched betting techniques.
Common complaints
- Several users report unexpected auto-renewal charges and difficulties obtaining refunds in some cases.
- Some reviews describe recent platform upgrades as buggy or user-unfriendly and call pricing high compared with perceived value.
Documentation checklist
What to collect before you cancel
- Account email address and username used with OddsMonkey.
- Payment receipts or bank/PayPal/Skrill transaction IDs showing charges and renewal dates.
- Dates of sign-up, trial start/end and any renewal dates.
What to send to support
- Copy of the cancellation request or a screenshot of your Membership page after cancelling.
- Receipts or transaction IDs and a short explanation of the refund request (if applicable).
- Any relevant correspondence (support ticket numbers or emails).
Common mistakes
Billing mistakes
Many users forget to cancel recurring payments inside PayPal or Skrill, so charges continue even after cancelling on the site.
Always cancel both the OddsMonkey membership (in your account) and the recurring payment at your payment provider if you used PayPal or Skrill.
Process mistakes
Missing the 14-day refund window is a common issue; make refund requests within that period for the strongest chance of a full refund.
Another frequent error is not saving the cancellation confirmation email or screenshot; keep evidence to support any dispute.
Comparative recap
At a glance
| Action | What OddsMonkey offers | What you should do |
|---|---|---|
| Cancel membership | Cancel via My Account → Membership; access continues to period end | Cancel in your account and keep confirmation screenshot |
| Cancel recurring payment | Must be cancelled separately for PayPal or Skrill | Cancel recurring authorisation in PayPal/Skrill if used |
| Refund | 14-day money-back guarantee; refunds processed within 14 days | Email [email protected] within 14 days with receipts |
Quick decisions
If you are within 14 days and unhappy: request a refund immediately by email and save all correspondence.
If renewal has just occurred: contact support promptly to ask about possible refund options.
After cancelling
Verify cancellation
- Save or screenshot the cancellation confirmation in your OddsMonkey account.
- Check your payment provider (PayPal/Skrill/bank) to ensure no future recurring payments remain.
If you need further help
- Email OddsMonkey support at [email protected] for cancellations and refund requests.
- Useful help articles: Auto-renewal info and Yearly renewal refunds.
Address
Registered address
Liquidity Trading Limited, Madison Building, Midtown, Queensway GX11 1AA, Gibraltar.
Support contact
Primary support email: [email protected]. Use this address for cancellation confirmations and refund requests.
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Written by Yusuf Onyeka
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.