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Cancel OPENART
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Openart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Openart: Easy Method
What is Openart
Overview
Openart is a software-as-a-service platform for creators that uses AI tools to generate and edit digital artwork. It bundles multiple models and creative tools to help users produce images, characters, and other media.
Main features
Features include model selection, a character creator, credit-based operations, and rendering tools for images and video. The platform is accessed via web and mobile storefronts (App Store / Google Play).
How to cancel Openart
Cancel via Web (direct purchase)
- Sign in to your Openart account on the website.
- Go to Account or Subscription settings and select Cancel subscription.
- Confirm cancellation before the automatic renewal date to avoid being charged again.
- Note: subscription stays active until the end of the current billing period and no prorated refund is provided.
Cancel via iOS (App Store)
- Open your device Settings or the App Store app and go to Subscriptions.
- Find the Openart subscription and tap Cancel Subscription.
- Apple manages the cancellation and any refund requests - contact Apple if you need a refund.
Cancel via Google Play (Android)
- Open the Google Play Store app and go to Payments & subscriptions → Subscriptions.
- Select the Openart subscription and choose Cancel subscription.
- Google handles refunds for Play purchases and applies its own time limits and criteria.
What happens when you cancel
Access and billing
Your subscription remains active until the end of the current billing period after you cancel. You will not be charged again if you cancel before automatic renewal.
No prorated refunds or early termination of access are provided under the standard policy for web purchases.
Data and account
Your account and any created content typically remain accessible according to Openart's account and data policies. Check your account settings for export or deletion options before closing an account.
Save any important files or project data before the subscription period ends if you plan to stop using the service.
Will I get a refund?
Web (direct purchases)
Openart's Terms state that all purchases are non-refundable and subscription cancellations do not trigger refunds. No prorated refunds are provided.
In exceptional cases Openart may issue a refund or credit but this is rare and may incur a processing fee.
App Store and Google Play purchases
- iOS purchases: refunds are handled by Apple through its Report a Problem portal; Openart does not process App Store refunds.
- Android purchases: refunds are managed by Google Play and follow Google’s refund rules and time windows.
Exceptions and practical notes
Occasionally support may grant credits or refunds in exceptional circumstances, but these are uncommon. Keep expectations aligned with the stated non-refundable web policy.
For platform purchases, submit refund requests directly to Apple or Google; decisions are made by those platforms.
Openart plans and pricing
Where to check current pricing
Do not rely on third-party summaries for prices. Always confirm plan details and current pricing on Openart’s official pricing page.
Official pricing and plan descriptions are available at openart.dev/pricing.
Notes about pricing
Pricing, trial offers, and credit values may change. Verify billing cycle (monthly or annual) and credit consumption rules before purchasing.
If you bought via App Store or Google Play, the platform receipt shows the actual price charged to your account.
Your consumer rights in Singapore
Relevant law and protections
Singapore’s Consumer Protection (Fair Trading) Act prohibits misleading or unfair trading practices. If Openart misrepresents its service or continues charging after cancellation, that may be a breach.
Digital subscriptions do not automatically get a statutory cooling-off period, but misrepresentation or unfair billing can be grounds for complaint.
Practical steps to enforce your rights
- Gather evidence: screenshots of subscriptions, confirmation emails, billing timestamps, and cancellation attempts.
- Contact Openart support first and keep records of all communications.
- If unresolved, file a complaint with the Consumers Association of Singapore (CASE) and consider your payment provider’s dispute process.
Customer experiences
Positive feedback
Some users praise Openart’s support as responsive and helpful, and report occasional credit compensation for issues. Many enjoy the convenience of multiple AI tools in one platform.
Negative feedback
Common complaints include unexpected charges after cancellation, rapid credit depletion, rendering bugs (especially video/lip-sync), and character creator updates breaking consistency.
These issues appear in public reviews and community threads; balance expectations and take screenshots when problems occur.
Documentation checklist
What to collect before disputing a charge
- Subscription confirmation email or receipt showing purchase date and billing amount.
- Screenshots of your account subscription page before and after cancellation.
- Correspondence with Openart support (timestamps and message content).
Platform-specific evidence
- App Store receipt or report from Apple (if purchased via iOS).
- Google Play purchase receipt or subscription entry (if purchased via Android).
Common mistakes
Failing to cancel in the correct place
Users sometimes cancel on the website but purchased through App Store or Google Play. That does not stop platform renewals; always cancel in the storefront used to buy the subscription.
Assuming automatic refunds or prorating
Many expect prorated refunds when canceling mid-cycle; Openart’s web policy is no prorated refunds. Avoid relying on a refund unless explicitly granted by support or the platform.
Comparative recap
Summary
This table compares the three common purchase routes: Web, App Store (iOS), and Google Play (Android), focusing on cancellation steps and refund authority.
Quick actions
Follow the cancellation route that matches your original purchase method and collect receipts or screenshots for any dispute.
| Method | Period | Cancellation process | Refund policy | Authority to request refund |
|---|---|---|---|---|
| Web (Direct purchase via website/openart.ai) | monthly / annual | Cancel in your Openart account settings on the website before renewal. | All purchases non-refundable; no prorated refunds; rare exceptions may apply. | Openart (as per Terms of Service) |
| App Store (iOS purchase) | monthly / annual | Cancel via Apple Subscriptions in device Settings or the App Store app. | Refunds handled by Apple; evaluated case-by-case via Apple’s portal. | Apple (Report a Problem) |
| Google Play (Android purchase) | monthly / annual | Cancel in Google Play Store → Subscriptions on your device. | Refunds are subject to Google Play policy and time windows (typically limited). | Google Play |
After cancelling
Next steps
Keep confirmation of your cancellation and monitor your payment method for any unexpected charges after the billing cycle ends.
If you are charged after cancellation, contact Openart support and your payment provider immediately and compile your evidence.
Helpful links
- Openart Terms of Service: https://openart.ai/terms
- Postclic cancellation guide (general steps and platform notes): https://www.postclic.com/en-ng/letters/software-saas/cancel-openart/
- Official pricing page: https://openart.dev/pricing
- User reviews and community feedback: https://www.trustpilot.com/review/openart.ai
Address
Company registration
OPENART PTE. LTD. appears registered in Singapore with the address below. This address is provided for reference and is taken from publicly available business information.
Registered address
705 Sims Drive #02‑17, Shun Li Industrial Complex, Singapore 387384