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Cancel OPUS
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I hereby notify you of my decision to terminate the contract relating to the Opus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Opus: Easy Method
What is Opus
Overview
Opus is a subscription-based SaaS platform focused on AI-assisted video editing, clip generation and content enhancement. It helps creators quickly generate clips, captions and short-form content from longer source files.
Main capabilities
Opus offers automated clip selection, captioning and project-based workflows for teams and individuals. It integrates with common mobile app stores and a web dashboard for subscription management.
How to cancel Opus
Cancel via iPhone (App Store)
- Open iPhone Settings → tap your Apple ID → Subscriptions → find "Opus Clip" and Cancel.
- Apple handles subscription management and refunds for App Store purchases; service remains active until the billing cycle ends.
- See a step-by-step guide: Postclic cancellation steps.
Cancel via Android (Google Play)
- Open the Google Play Store → Profile → Payments & subscriptions → Subscriptions → select "Opus Clip" and Cancel.
- Google manages refunds for Play purchases; your access remains until the period ends.
- General guidance is available in the Postclic article above.
Cancel via Web Dashboard
- Sign in to the Opus Dashboard → click the crown icon in the sidebar → choose Cancel or Downgrade.
- Downgrade or cancellation changes typically take effect at the end of the current billing cycle.
- Official plan and credits info: Opus help - Plans & Credits.
What happens when you cancel
Access after cancellation
When you cancel, your paid features remain available until the end of the current billing cycle. Projects and files remain accessible during that period.
Renewals and account state
Automatic renewals stop after cancellation takes effect. Your account is typically retained in a free or limited state unless you explicitly delete it.
Data and projects
Existing projects usually remain accessible for the remainder of your paid period. Export or download any critical assets before the end of access to avoid loss.
Will I get a refund?
General refund policy
Opus does not generally offer prorated refunds for unused time after cancellation; service continues until the billing period ends without payout.
Project-based refunds (Pro users)
- Pro users may be eligible for project-based refunds up to 14 days after the initial upload, only if no clip from that project has been downloaded.
- Approved refunds return credits to your Opus account rather than a monetary refund.
- These conditions are subject to Opus’s internal rules; keep records of upload and download timestamps when disputing a charge.
App Store & Google Play purchases
- Purchases made via Apple App Store or Google Play must be refunded through Apple Support or Google Play support; Opus cannot directly issue those refunds.
- Use the platform purchase history and order ID when requesting refunds from Apple or Google.
- Reference guide for store cancellations/refunds: Postclic.
Opus plans and pricing
Pricing table (Singapore App Store IAP prices)
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlock Full Game | S$2.98 | One-time | Unlocks full game (first act is free) |
| Full Game + Some Support (IAP) | S$5.98 | One-time | In‑App Purchase for full game plus some support |
| Full Game + Huge Support (IAP) | S$8.98 | One-time | In‑App Purchase for full game plus huge support |
| Full Game + Undying Love (IAP) | S$12.98 | One-time | In‑App Purchase for full game plus 'Undying Love' support |
| A Few Soul Stones (IAP) | S$0.98 | One-time | Purchase of a few soul stones |
| A Pouch of Soul Stones (IAP) | S$2.98 | One-time | Purchase of a pouch of soul stones |
| A Lot of Soul Stones (IAP) | S$5.98 | One-time | Purchase of a lot of soul stones |
| Husky (IAP) | S$0.98 | One-time | Purchase of Husky item |
| A Shorthair Cat (IAP) | S$0.98 | One-time | Purchase of a Shorthair Cat item |
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore law provides certain consumer protections, but a universal statutory 14‑day cooling-off period does not automatically apply to all digital subscriptions.
Practical options if you disagree
- If you bought via Apple or Google, use their dispute or refund channels as a first step.
- If the platform route fails, consider contacting your payment provider for a chargeback or dispute, keeping all receipts and timestamps.
- Further guidance and context on refunds and platform-managed purchases: Postclic.
Customer experiences
Positive feedback
Some users report that Opus is easy to use and saves time for clipping, captioning and repurposing content. These users find the automated workflows valuable for non-technical teams.
Negative feedback
Other customers have reported problems including difficult cancellations, unexpected recurring billing and poor customer support responsiveness.
For repeated user complaints and reviews, see feedback on Trustpilot: Trustpilot - Opus (Clip.Opus.Pro).
Documentation checklist
Before contacting support
- Account email used with Opus and any associated usernames.
- Order ID or App Store / Google Play purchase receipt.
- Project name, upload timestamps and evidence of whether clips were downloaded.
- Screenshots showing subscription status, billing dates and any errors.
When filing a dispute
- Include a concise timeline: purchase date, cancellation attempt date, and any support ticket numbers.
- Attach proof of non-delivery or defective service where applicable (clips not generating, mismatched audio, etc.).
Common mistakes
Assuming cancellation is immediate
Many users expect immediate loss of billing after cancellation. In reality, paid access usually continues until the billing cycle ends.
Always check the billing end date in your subscription settings before assuming the charge will stop immediately.
Using the wrong support channel
Requests sent to Opus when the purchase was made through Apple or Google often cannot be directly resolved by Opus.
Use App Store or Google Play support for store-managed purchases to request refunds or dispute charges.
Comparative recap
Quick comparison table
| Route | How to cancel | Refund handling | Effect timing |
|---|---|---|---|
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions → Opus Clip | Apple handles refunds; contact Apple Support | Access remains until end of billing cycle |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Opus Clip | Google manages refunds and disputes | Service remains until period end |
| Web Dashboard | Dashboard → Crown icon in sidebar → Cancel or Downgrade | Project‑based credits refunds possible under conditions | Change takes effect at end of current billing cycle |
After cancelling
Export and archive important files
Before your paid access ends, export clips, captions and any final masters you need. Projects may become limited after the billing period.
Useful links
- Opus help - Plans & Credits: help.opus.pro
- Step-by-step cancellation & refund guidance: Postclic - Cancel Opus Clip
- App Store listing (Singapore): Opus on the Singapore App Store
- User reviews and reports: Trustpilot - Opus
Address
Registered address
68 CIRCULAR ROAD #02‑01, Singapore 049422.
Notes about contacting
If you need to escalate formally, include the documentation checklist items and reference the registered address in correspondence.