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Cancel PDFAID
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Cancellation service #1 in Singapore
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Pdfaid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pdfaid: Easy Method
What is Pdfaid
Overview
Pdfaid is an online SaaS tool for managing PDF files, offering features such as merging, splitting, converting and editing PDFs.
The service is available via the Pdfaid website and through mobile app in‑app purchases associated with the "PDF Editor - Reader & Converter" listing.
How Pdfaid is delivered
Services are delivered as continuous subscriptions or one‑time/trial transactions depending on the purchase channel.
Billing, access and cancellation rules vary by channel (website account, email/phone support, or app store purchases).
How to cancel Pdfaid
Cancel via Web (PDFAid account)
- Log in to your account on the Pdfaid website.
- Go to "My account" → "Membership" → "Cancel subscription".
- Cancel at least 24 hours before the current period ends to avoid renewal.
Cancel by Email, Phone or App Store
- Email: Send a cancellation request to support@pdfaid.com; include your name, account email and billing details.
- Phone: Call +1 (888) 857‑5569 and provide account verification; request written or verbal confirmation.
- App Store / Google Play: Cancel using the store's subscription management interface - Pdfaid cannot cancel in‑app subscriptions for you.
What happens when you cancel
Access after cancellation
If you cancel a subscription through the Pdfaid account, access typically remains until the end of the current paid period.
For email or phone cancellations access may also continue until the period end while the request is processed.
Renewal and confirmation
To prevent automatic renewal, cancel at least 24 hours before the period ends when cancelling via the web account.
Always request and keep confirmation (email or written) when cancelling by email or phone as proof of termination.
Will I get a refund?
General website purchases
Refunds (full or partial) are available for website purchases if requested within 30 days from registration.
This 30‑day rule may cover trial fees and other qualifying charges made directly on the Pdfaid site.
Regional exceptions and conditions
- EU/EEA/Switzerland: A 14‑day withdrawal right applies, but may be lost or pro‑rated if the subscription service was started immediately.
- Brazil: Consumers have a 7‑day cancellation right from the contract date; contact support within that window.
- Colombia: Refund rights exist for fraudulent, incorrect or duplicate charges; report within 5 business days with supporting documents.
Pdfaid plans and pricing
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Weekly Access | S$14.98 | Weekly | Unlimited PDF editing via app (iOS in‑app purchase) |
| Monthly Access | S$29.98 | Monthly | Unlimited PDF editing via app (iOS in‑app purchase) |
| 6‑Month Access | S$89.90 | 6‑Month | Unlimited PDF editing via app (iOS in‑app purchase) |
| Quarterly Access | S$39.98 | Quarterly | Unlimited PDF editing via app (iOS in‑app purchase) |
| Yearly Access | S$139.00 | Yearly | Unlimited PDF editing via app (iOS in‑app purchase) |
Notes on pricing
These SGD prices are taken from the Singapore App Store listing for the related app and may vary by platform or region.
Pdfaid's website may not list SGD amounts; app store prices are the definitive SGD figures found.
Your consumer rights in Singapore
Relevant law and protections
Singapore's Consumer Protection (Fair Trading) Act applies to unfair trading practices, including misleading omissions and automatic renewal traps.
Services must clearly disclose charges before billing and provide accessible cancellation mechanisms under fair trading principles.
Practical steps if you have a dispute
- First, request a refund or resolution directly from Pdfaid (support@pdfaid.com).
- If unresolved, contact the Consumers Association of Singapore (CASE) for mediation.
- Alternatively, contact your bank to dispute unauthorized or unexpected charges.
Customer experiences
Positive feedback
Some users report helpful, responsive and polite customer support that resolved billing or cancellation issues quickly.
Trustpilot reviews include comments describing support agents as "fabulous", "quick to respond" and "patient".
Negative feedback
There are frequent complaints about unexpected auto‑renewals following small trial payments, leading to larger charges without clear consent.
Users also report problems with subscription buttons, difficulty cancelling via the web UI, and occasional unresponsive support or hidden paywalls.
Documentation checklist
What to include when you contact support
- Full name and account email address.
- Order ID, transaction receipts or billing statement showing the charge.
- Details of the cancellation request and date/time of any previous attempts.
What to keep after cancelling
- Cancellation confirmation (email or written note) from Pdfaid or the app store.
- Bank card statements or screenshots showing refunds or disputed charges.
Common mistakes
Timing and renewal traps
Waiting until the last minute to cancel can risk an automatic renewal; the web account requires cancellation at least 24 hours before period end.
Always check the exact renewal time in your account to avoid unexpected charges.
Using the wrong channel
Attempting to cancel an in‑app subscription through the Pdfaid website will not stop store‑managed renewals.
For app purchases, use the App Store or Google Play subscription settings - Pdfaid cannot cancel those from its website.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund window | 期間 |
|---|---|---|---|
| Web (PDFAid account) | Account → My account → Membership → Cancel subscription; cancel ≥24 hours before period end. | General refunds: request within 30 days for site purchases. | Immediate access until period end |
| Email support@pdfaid.com with name, account email and billing details; allow processing time. | General refunds: request within 30 days; regional exceptions may apply. | Typically effective within ~7 business days | |
| Phone | Call +1 (888) 857‑5569; verify account and request confirmation in writing. | Refunds handled per subscription terms; contact support to request refund. | Confirm at call; access may remain until period end |
| App Store / Google Play | Cancel via the store's subscription management interface; Pdfaid cannot cancel in‑app purchases for you. | Refunds and cancellations follow the platform's policies - contact the store. | Store‑managed (varies) |
How to choose
Use the web account for direct control over site subscriptions and predictable cancellation timing.
Use the app store path for in‑app purchases and contact the store for refunds or disputes related to those charges.
After cancelling
Follow‑up actions
- Keep the cancellation confirmation and monitor your card/bank statements for refunds or further charges.
- If you do not receive confirmation, recontact support@pdfaid.com and keep records of all correspondence.
Useful links
- Pdfaid - Subscription Terms
- Pdfaid - Terms of Service
- App Store - PDF Editor - Reader & Converter (SG)
- Postclic - Cancel Pdfaid guide
Address
Registered contact address
Office 51, Agias Zonis, 23, Kotsios Court A, Limassol, 3027, Cyprus.
Support channels
Email: support@pdfaid.com (for cancellations and refund requests).
Phone: +1 (888) 857‑5569 (for account verification and cancellation assistance).