Cancellation Picwish: Easy Method

What is Picwish

Overview

PicWish is a subscription-based online and mobile service that offers AI-powered photo editing, background removal, restoration and enhancement tools.

It is available on the web and as mobile apps distributed through the App Store and Google Play.

Main capabilities

Key features include background erasing, image enhancement, bulk processing and credit-based or subscription access to HD downloads.

Plans are sold as daily, monthly, annual subscriptions or one-time credit packages.

How to cancel Picwish

Web (via PicWish site)

• Contact PicWish Customer Support to request cancellation of auto-renewal.
• State your account email, order ID and request that auto-renewal be turned off; cancellation takes effect at the end of the current paid term.
• Reference PicWish payment terms when contacting support: Payment Terms.

iOS (App Store)

• Open Settings on your iPhone → tap your Apple ID → Subscriptions → PicWish → Cancel Subscription.
• Apple controls billing and refunds for App Store purchases; contact Apple if you need a refund.
• PicWish FAQ also directs mobile purchases to the platform: FAQ.

Android (Google Play)

• Open the Google Play Store → Menu → Subscriptions → PicWish → Cancel.
• Google Play handles billing and refunds for Play purchases.
• See PicWish payment terms and app terms for related notes: App Terms.

What happens when you cancel

Access and renewal

When you cancel a PicWish subscription purchased on the website, cancellation of auto-renewal is processed by Customer Support and takes effect at the end of the current paid term.

For App Store and Google Play subscriptions, cancellation through the platform prevents future renewals but your access typically continues until the paid period ends.

Account data and credits

Your account and any remaining credits usually remain available until the subscription or credit expiry date.

If you purchased credits, PicWish documents a refundable balance policy (see refund section) and credit balances should be confirmed with support.

Will I get a refund?

Web subscription refund windows

• Pro Plan (annual/monthly): 7-day money-back guarantee for web Pro subscriptions.
• Weekly Pro plan: 3-day money-back guarantee.
• Credit packages (Windows/Web/API): remaining credits refundable within 7 days, refunded based on unit price at purchase.
• Source: PicWish refund policy: Refund Policy.

App Store and Google Play purchases

• Purchases made via App Store or Google Play must use the platform refund process; PicWish states it cannot directly refund those orders.
• If a platform refund is rejected, PicWish may process a 70% refund after you provide proof of refusal.
• Always keep platform receipts and any rejection notices as documentation.

Picwish plans and pricing

Plans (SGD estimates)

Pricing notes

Official pricing on PicWish is listed in USD; SGD figures above use an approximate conversion (US$1 = S$1.35) and are estimates only.

Actual App Store or Play Store charges may differ due to regional pricing, taxes and rounding.

Your consumer rights in Singapore

Legal context

Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) and related guidance on unfair contract terms.

These laws may affect auto-renewals, misleading terms and refund obligations under local consumer protection rules.

Practical advice for Singapore users

• Keep receipts, order IDs and correspondence with PicWish or the app platform.
• If a platform refund is denied but you believe you are entitled to a refund, keep the denial proof; PicWish may offer a partial (70%) refund on proof of refusal.
• Consider contacting consumer protection bodies or your payment provider if you suspect unfair terms or misrepresentation.

Customer experiences

Positive feedback

Some users praise PicWish for strong AI restoration, colourisation and user-friendly editing tools, noting fast and accurate results.

Such positive comments highlight the product’s usefulness for photo restoration and enhancement tasks.

Negative feedback

Other users report issues with account activation, unexpected price/credit changes and watermark or feature limitations after initial payment.

Repeated themes include billing confusion and dissatisfaction with credit usage or unexpected restrictions.

Documentation checklist

What to collect before contacting support

• Order ID, transaction date, payment method and billed amount.
• Account email or username used with PicWish.
• Screenshots of subscription status, billing page and any errors.
• Platform refund rejection notices if applicable (Apple/Google).

How to present your request

• State clearly whether you want cancellation of auto-renewal, a refund, or credit balance reimbursement.
• Attach receipts and proof; cite the PicWish refund policy when relevant: Refund Policy.

Common mistakes

Timing and platform confusion

Users sometimes cancel on the wrong platform (e.g., cancelling the web subscription but not the App Store subscription) and still get billed.

Always check which channel was used to purchase and cancel there.

Assuming immediate refunds or cancellations

Many expect instant refunds; PicWish web cancellations take effect at the end of the current term and refund windows are limited (3 or 7 days depending on plan).

Also, for platform purchases, PicWish does not directly issue refunds - use Apple or Google refund mechanisms first.

Comparative recap

Quick comparison

After cancelling

What to check next

Confirm that auto-renewal is turned off and note the date your paid access ends.

Verify that your card or App Store/Play subscriptions show the cancellation in their subscription lists.

Helpful links

• PicWish Payment Terms: https://picwish.com/picwish-payment-terms
• PicWish Refund Policy: https://picwish.com/refund-policy
• PicWish FAQ: https://picwish.com/faq/frequently-asked-questions.html

Address

Registered operator

The operator listed in PicWish terms is Wangxu Technology (HK) Co., Limited (refer to PicWish terms for official contact details).

Users may also see an operational address used in communications: Room 1101, 11th Floor, Office Building, Raffles City, 2163 Nanhai Avenue, Nanshan Street, Nanshan District, Shenzhen, China.

Where to send cancellation requests

For web purchases, follow the contact instructions in PicWish Payment Terms and submit cancellation/refund requests to Customer Support.

For App Store or Google Play purchases, use Apple or Google refund/cancellation processes first, then provide any platform refusal proof to PicWish if you seek a partial refund: Payment Terms.