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Cancel PROPSTREAM
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I hereby notify you of my decision to terminate the contract relating to the Propstream service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Propstream: Easy Method
What is Propstream
Overview
PropStream is a subscription SaaS for real estate investors that provides property data, lead generation, skip-tracing, and marketing tools.
It is billed as a recurring subscription and is available via PropStream’s website and mobile app stores.
Who uses PropStream
Typical users include property investors, wholesalers, agents, and teams who need bulk property data and export features.
Plans vary by data limits, skip-tracing, and team seats to suit different business sizes.
How to cancel Propstream
Cancel direct (PropStream website)
- Contact PropStream customer support by phone at 877-204-9040 or by email to support@propstream.com.
- Request cancellation before your next billing cycle - PropStream requires you contact support; there is no self-serve cancellation form.
- Ask for written confirmation (email) of the cancellation and the date when future billing will stop.
Cancel via app stores (iOS / Android)
- If you subscribed through the Apple App Store, cancel in Settings > Apple ID > Subscriptions; PropStream cannot cancel App Store billing for you.
- If you subscribed through Google Play, cancel in the Google Play app > Menu > Subscriptions; PropStream cannot cancel Google Play billing for you.
- For App Store or Google Play refunds, follow the respective store’s refund process - PropStream does not process those refunds.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but does not remove access immediately.
You keep access until the end of the current paid billing period.
Billing and obligations
Fees for the period already paid remain payable; cancellation prevents future automatic charges.
Retain email confirmation and monitor statements to verify billing stops on the next cycle.
Will I get a refund?
PropStream refund policy
Monthly subscription fees are generally non-refundable according to PropStream’s Terms of Use.
Pro-rata refunds are not guaranteed but may be issued at PropStream’s sole discretion in limited circumstances.
App Store / Google Play purchases
- Subscriptions purchased through Apple must request refunds through Apple; PropStream cannot process them. See Apple’s subscription management guidance.
- Subscriptions purchased through Google Play must request refunds through Google Play; PropStream cannot process them.
- For more on PropStream terms see the official terms: PropStream Terms of Use.
Propstream plans and pricing
Pricing table
Prices shown are estimates in SGD based on USD pricing and an approximate conversion rate.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Essentials - Monthly | S$134.64 | Monthly | 25,000 saves & exports; 7‑day free trial with 50 leads |
| Essentials - Annual‑equivalent | S$110.16 | Monthly (annual billing equivalent) | As above, plus 2 months Lead Automator free, marketing credit |
| Pro - Monthly | S$270.64 | Monthly | 50,000 saves & exports; free skip tracing; Lead Automator; 2 team members |
| Pro - Annual‑equivalent | S$224.40 | Monthly (annual billing equivalent) | As above, plus marketing credit |
| Elite - Monthly | S$950.64 | Monthly | 100,000 saves & exports; free skip tracing; Lead Automator; 9 team members |
| Elite - Annual‑equivalent | S$793.90 | Monthly (annual billing equivalent) | As above, plus marketing credit |
Notes on pricing
Actual SGD charges may vary slightly due to exchange rates and billing conversions.
Confirm the final price on your sign-up screen or billing statement before completing purchase.
Your consumer rights in Singapore
Key practical steps
- Document all communications with PropStream and the app stores; save emails and screenshots of subscription settings.
- Request written confirmation of cancellation and the effective date from PropStream support.
- If charged after cancellation, contact your payment provider or card issuer to dispute unauthorized recurring charges.
Where to seek help
If you cannot resolve the issue directly, consider contacting your bank/payment provider to dispute a charge.
You may also seek advice from local consumer protection bodies in Singapore for next steps and mediation options.
Customer experiences
Positive feedback
Some users praise PropStream for comprehensive property data, useful tools for investors, and helpful support when reachable.
Training resources and data exports are commonly cited as strengths.
Negative feedback
Complaints often mention difficulty contacting support, trouble finding cancellation options, and issues with refunds after free trials.
Other negatives reported include occasional data accuracy problems, skip‑trace quality, and interface frustrations. See user reviews: Trustpilot reviews.
Documentation checklist
What to prepare before contacting support
- Account email used for PropStream and last four digits of the payment card (if available).
- Date you were charged and the billing period you want to stop.
- Screenshot of your subscription status and any trial/start dates.
What to request and keep
- Written confirmation of cancellation (email) and confirmation that renewal will stop.
- Reference or ticket number for the cancellation request and a contact name if provided.
- Copies of any refund correspondence if you request a pro‑rata or exceptional refund.
Common mistakes
Assuming automatic online cancellation exists
Many users look for a self-serve cancellation form on the PropStream website but PropStream requires direct contact with support.
Failing to call or email before the next billing cycle can lead to an unexpected renewal.
Misunderstanding app store subscriptions
Purchasers via Apple or Google often contact PropStream expecting PropStream to cancel the store-managed subscription; the app stores control those subscriptions.
Not cancelling in the App Store or Google Play will usually result in recurring charges despite contacting PropStream.
Comparative recap
Quick comparison table
| Channel | Cancellation method | Refunds | Period |
|---|---|---|---|
| Web (direct via PropStream) | Contact PropStream support by phone or email to cancel; no self‑serve form. | Monthly fees generally non-refundable; pro‑rata refunds at company discretion. | Per billing cycle |
| Apple App Store (iOS) | Cancel via Apple subscription management (Settings > Apple ID > Subscriptions). | Refunds handled by Apple per Apple policies; PropStream cannot process them. | Per billing cycle (store-managed) |
| Google Play Store (Android) | Cancel via Google Play app > Menu > Subscriptions. | Refunds handled by Google Play per their policies; PropStream cannot process them. | Per billing cycle (store-managed) |
Top takeaway
Contact PropStream support for direct subscriptions and the app stores for in‑app subscriptions; refunds vary by channel.
Always request written confirmation and monitor your bank statements after cancellation.
After cancelling
Immediate next steps
- Save the cancellation confirmation email and any ticket/reference number.
- Monitor your card or bank statement across the next billing date to ensure charges stop.
Useful official links
- PropStream Terms of Use (refunds & cancellation policy): https://resource.propstream.com/terms.jsp
- Guide noting PropStream cancellation process: Postclic cancel guide
- General in-app subscription cancellation guidance: App store subscription help
Address
Company address
PropStream (listed address): 26457 Rancho Parkway South, Lake Forest, California 92630, United States.
Support contacts
Phone: 877-204-9040
Email: support@propstream.com