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Prowritingaid

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Prowritingaid Cancel Subscription | Postclic
Prowritingaid
Orpheus Technology Ltd, International House, 24 Holborn Viaduct
EC1A 2BN London United Kingdom
support@prowritingaid.com
Cancellation of Prowritingaid contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Prowritingaid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Prowritingaid
Orpheus Technology Ltd, International House, 24 Holborn Viaduct
EC1A 2BN London , United Kingdom
support@prowritingaid.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Prowritingaid. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Prowritingaid: Easy Method

What is Prowritingaid

Overview

ProWritingAid is an AI-driven writing assistant and editing tool that checks grammar, style, readability and provides in-depth reports to improve writing.

It is offered as web subscriptions, desktop apps and mobile-related purchases through app stores, with tiered plans including monthly, annual and lifetime options.

Key functions

The tool highlights grammar errors, suggests style improvements and gives genre-specific writing advice.

Integrations and features vary by plan and platform, including rephrasing, Sparks, chapter critiques and workshops for higher tiers.

How to cancel Prowritingaid

Cancel direct (website) subscriptions

  • Sign in to your ProWritingAid account on the website.
  • Go to your user profile or account settings and find the subscription or billing section.
  • Choose cancel to stop future renewals; access continues until the prepaid period ends.
  • Reference: step summary available from a third-party guide: how to cancel (Postclic).

Cancel purchases via Apple or Google

  • Apple App Store purchases must be cancelled through Apple’s subscription management or Report a Problem; ProWritingAid cannot cancel App Store subscriptions directly.
  • Google Play: open the Google Play Store app → Menu → Subscriptions → select ProWritingAid → Cancel subscription. Refunds through Google’s refund system.
  • See third-party guidance for App Store and Play steps: Postclic guide.

Cancel entire account

  • To cancel an account (not just subscription), email ProWritingAid support at hello@prowritingaid.com to request account cancellation.
  • Account cancellation is handled by support and affects stored files (see data retention below).

What happens when you cancel

Access and renewals

Cancelling a web subscription stops automatic renewal but preserves access until the end of the prepaid period.

For app-store subscriptions, cancellation stops renewals according to the store’s billing cycle; access typically continues until that cycle ends.

Data and account deletion

After an account cancellation request, user files are marked for deletion after 60 days per ProWritingAid’s terms.

If you want files preserved, download copies before requesting account deletion; see Terms of Service for details: Terms of Service.

Will I get a refund?

Official refund policy

ProWritingAid’s official policy: direct yearly or lifetime purchases via the website may be eligible for a refund if requested within 3 days of purchase (Money‑Back Guarantee).

Monthly subscriptions purchased directly are not refundable under the official guarantee. See the guarantee: Money‑Back Guarantee.

Third-party purchases and exceptions

  • Purchases made via Apple App Store or Google Play must use the respective platform refund procedures; ProWritingAid cannot directly issue those refunds.
  • Some third‑party sources mention a 14‑day refund window, creating ambiguity; if unsure, contact ProWritingAid support and follow platform dispute/refund channels.
  • For more on third-party refund experiences, see: third‑party refund guidance.

Prowritingaid plans and pricing

Summary

Approximate SGD conversions are shown; ProWritingAid lists USD prices on its site. Conversions used USD→SGD ≈ 1.35.

No official SGD list price is provided by ProWritingAid; these figures are approximate.

Plans (approximate SGD)

Plan Price (approx) Period Features
Premium (Monthly) ≈S$40.50/month Monthly Unlimited word count, unlimited rephrases, 5 Sparks/day, advanced style improvements
Premium (Annual) ≈S$162/year (~S$13.50/mo) Annual Same as Premium Monthly, billed yearly
Premium Pro (Monthly) ≈S$48.60/month Monthly Premium features plus more Sparks/day, more chapter critiques, workshops
Premium Pro (Annual) ≈S$194.40/year (~S$16.20/mo) Annual Same as Premium Pro Monthly, billed yearly
Lifetime Premium ≈S$538.65 (one‑time) Lifetime Permanent access to Premium features
Lifetime Premium Pro ≈S$943.65 (one‑time) Lifetime Permanent access to Premium Pro features

Your consumer rights in Singapore

Statutory protections

Singapore consumer protection laws, such as the Consumer Protection (Fair Trading) Act, provide remedies where services are defective, misleading or not as described.

Statutory rights can apply to digital services and are not necessarily waived by platform policies.

How rights may apply

  • If a service is defective or misrepresented, you may be entitled to remedies under Singapore law even if the vendor’s policy limits refunds.
  • For purchases via Apple or Google, platform rules affect refund mechanics; however, consumer statutory protections may still provide recourse depending on the issue.
  • Because ProWritingAid’s official guarantee differs from third‑party claims, check with support and keep documentation of communications.

Customer experiences

Positive feedback

Many users say ProWritingAid effectively improves grammar, style and clarity and liken it to a personal writing coach.

Lifetime deal purchasers often report good value versus competitors and satisfaction with integrations and tool performance.

Negative feedback

Common complaints include pricing, limited lower-tier features and occasional technical issues such as slow performance or crashes.

Users also report difficulty obtaining refunds for purchases made via the App Store or Google Play and intermittent issues with premium suggestions. See user reviews: Trustpilot.

Documentation checklist

What to prepare

  • Order number or receipt (email confirmation).
  • Account email used to purchase and date of purchase.
  • Payment method details and any screenshots of the transaction.

Where to send

  • Email ProWritingAid at hello@prowritingaid.com for account or refund requests related to direct purchases.
  • For App Store or Google Play purchases, use the platform’s subscription and refund processes and retain their case/reference numbers.
  • Reference guides: Postclic and official policy: Guarantee.

Common mistakes

Cancelling in the wrong place

Many users try to cancel via ProWritingAid support when the purchase was made through Apple or Google; these must be cancelled via the store.

Example: cancelling on the website does not stop App Store renewals - always check where you purchased.

Expecting automatic refunds

Assuming a refund will be issued after cancelling is a frequent error, especially for monthly plans which ProWritingAid states are non‑refundable.

Example: yearly or lifetime purchases may be refundable within 3 days; monthly purchases usually are not. Confirm with support first.

Comparative recap

Quick summary

The table below compares cancellation and refund paths by purchase channel to help you act quickly and correctly.

Follow the exact channel’s steps to avoid delays in stopping renewals or seeking refunds.

Action recommended

If you need a refund or account deletion, gather receipts and contact the correct party (ProWritingAid support for direct purchases; Apple/Google for app purchases).

Keep written records of all communications and case IDs for disputes.

Purchase channel How to cancel Refund process Access after cancel
Direct (ProWritingAid website) Cancel via user profile/account settings on the website; or email hello@prowritingaid.com for account cancellation. Yearly/lifetime may be refundable within 3 days (Money‑Back Guarantee). Monthly not refundable. See: Guarantee. Access continues until the end of the prepaid period after cancellation.
Apple App Store Cancel through Apple’s subscription management or Report a Problem; ProWritingAid cannot cancel it for you. Request refund through Apple’s refund process (Apple handles refunds). Access typically continues until the store billing period ends.
Google Play Open Google Play Store app → Menu → Subscriptions → select ProWritingAid → Cancel subscription. Request refund via Google Play’s refund system; ProWritingAid cannot directly issue Play refunds. Access typically continues until the store billing period ends.

After cancelling

Confirmations to expect

When you cancel a direct subscription you should receive an email confirmation and billing will stop after the prepaid period.

For account cancellation requests, files are marked for deletion after 60 days; confirm by email with support.

Alternatives and next steps

  • If you need help before cancelling, contact support via hello@prowritingaid.com.
  • For refund disputes or unclear cases, review the Money‑Back Guarantee: ProWritingAid Guarantee.
  • For cancellation walkthroughs, a third‑party guide is available: Postclic cancellation guide.

Address

Company HQ

Orpheus Technology Ltd

International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom

Support contact

Email for account and support requests: hello@prowritingaid.com

Terms and legal details: Terms of Service.

FAQ

To cancel your ProwritingAid subscription, sign in to your account on the website, go to your user profile or account settings, find the subscription section, and choose to cancel. Make sure to keep proof of your cancellation.

To cancel your ProwritingAid subscription purchased through the Apple App Store, you must go through Apple's subscription management or Report a Problem feature. Remember to keep proof of your cancellation.

When you cancel your ProwritingAid subscription, you will retain access until the end of your prepaid period. Ensure you keep records of your cancellation for reference.

You may be eligible for a refund for yearly or lifetime purchases if you request it within 3 days of purchase, according to ProWritingAid's Money-Back Guarantee. Always keep proof of your cancellation request.

To delete your entire ProwritingAid account, you need to email ProWritingAid support at hello@prowritingaid.com to request account cancellation. Keep proof of your email for your records.